Network Support Technician
Computer technician job in Montgomery, AL
This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the Client's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.
Responsibilities:
Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability.
Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat
Qualifications:
Minimum 1 year of experience with LAN/WAN maintenance and support.
Minimum 1 year of call center or service desk experience.
Strong customer service skills.
Experience or knowledge of voice and data circuits, including troubleshooting and research.
Familiarity with incident ticketing systems such as ServiceNow or Remedy.
Experience Required:
At least 1 year of systems analysis or service desk experience.
Education Required:
High School Diploma or GED.
Preferred Qualifications:
CompTIA Network+ Certification.
Computer Field Tech Position- Montgomery AL
Computer technician job in Montgomery, AL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Computer technician job in Montgomery, AL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
P&C FS Technician or Engineer (Montgomery, AL)
Computer technician job in Montgomery, AL
Protection And Control Field Services Test Engineer or Technician (Montgomery, AL)
The APC Power Delivery Protection & Control (P&C) Field Services department is seeking a Test Engineer or Technician for the Southern Region. This position's location is in Montgomery, Alabama at the Southern Division Complex. This position is responsible for the commissioning, maintenance, and troubleshooting of transmission and distribution substation protective relay and control systems. This position will be filled as a non-exempt level 6-9 based upon education, experience, and ability of the selected individual.
The major job responsibilities of this position include, but are not limited to:
Know and follow safe behaviors including all rules and procedures
Perform operational checks and tests on various substation equipment including but not limited to - microprocessor and electromechanical relays and controls, current transformers, potential transformers, power circuit breakers, transformers, regulators, power line carrier radio, traps and tuners
Troubleshoot and perform preventive and emergent maintenance on previously listed substation equipment
Operate and interpret readings from test equipment such as digital multi-meters, digital oscilloscopes, insulation testers, relay test sets, and radio frequency measurement equipment
Verify that wiring construction work is performed in accordance to detailed design print documentation
Document all completed work in accordance with policies and procedures
Provide technical guidance and direction to other groups on protection and control issues
Respond to system problems during after hours on-call rotations
Provide top level customer service to internal and external customers
JOB REQUIREMENTS
EDUCATION
Engineers: 4-year BS Engineering Degree from an ABET accredited school (Electrical preferred however other disciplines may be considered with sufficient relevant experience)
Technicians: 2 or 4 year AS/BS/BET Degree in Electronics, Engineering Technology, or equivalent military electronics training
EXPERIENCE
Electromechanical or microprocessor protection relay installation and testing is desired
Microprocessor IED and/or PLC technology installation and testing is desired
Field experience commissioning and/or maintaining electrical equipment is desired
Basic understanding of electrical protection and/or control circuitry is desired
Current work experience within APC Power Delivery is preferred
Knowledge/Skills/Abilities
Excellent computer skills
Proven troubleshooting skills
Knowledge of safe work practices
Familiarity with substation equipment is preferred
Exercise clear judgment in critical situations
Make timely, rational decisions where errors can result in negative results
Able to manage multiple tasks and meet strict deadlines
Ability to read electrical blueprint/schematic drawings is desirable
Good writing and communication skills
BEHAVIORAL ATTRIBUTES
Safety minded
Dependable, reliable, thorough
Self-starter, independent and team member
High attention to detail
Committed, timely
Innovative, student, always learning
Customer focused, spirit of excellence
Other Requirements
Must have a valid driver's license
Must pass background investigation and requirements for access at Southern Nuclear and Transmission facilities
Must become certified for the Official Clearance list within one year of hire date, required for employment
Must be available to work outside normal business hours and occasionally stay out of town for periods of time
Must work outdoors in inclement weather and frequently travel (75%) away from office within the coverage area
Must live in or be willing to relocate to commutable distance of the Montgomery, Alabama office location.
Relocation package is not available.
Auto-ApplyCustomer Support Technician
Computer technician job in Montgomery, AL
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title:
Customer Support Technician
Duration:
2 months with likely extension up to further 2 years
Work Location: Montgomery, AL
Interview methods: Phone/Skype/F2F
Required Skills:
Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries.
Skills Required
Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365.
Qualifications
Skills Preferred:
Experience Required:
Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Education Required :
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+
Additional Information
***
Local candidates strongly preferred****
Dynamic PC Support Techician
Computer technician job in Montgomery, AL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Specialist
Computer technician job in Montgomery, AL
JOB TITLE: Technical Support Specialist REPORTS TO: National Service Manager STATUS: Full-Time/Hourly
JOB PURPOSE:
is primarily responsible for providing helpdesk services for our medical division.
ESSENTIAL FUNCTIONS:
Assists sales and/or service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives as required
Loads specified software packages such as operating systems and Kowa proprietary software programs into computer
Provides data entry to maintain reports and logs
Observes system functions to verify correct system operation
Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems
Instructs users in use of equipment, software, and manuals
Recommends or performs minor remedial actions to correct problems
Coordinates activities with client network services, or other information systems groups
Facilitate repair product movement to service center, which may include issuing RMAs as
needed
Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail or e-mail communication
Replaces defective or inadequate software packages
Refers major hardware problems to service personnel for correction
Other duties as assigned
REQUIRED QUALIFICATIONS:
2 to 4 years related experience and/or training required
Bachelor's degree preferred
General networking knowledge
Experience with fundus photography
Ability to interpret safety rules, operating and maintenance instructions, policies and procedures, reports, and graphs
Ability to write routine reports
Effective problem-solving skills
Strong verbal and written communication skills
Basic computer and software skills (database, inventory, internet, spreadsheet, OPS, WPS, remote access, and file transferring software)
The information presented, while not an exact or exhaustive listing, describes the work, performance standards, and qualifications typically required of employees in this job. A specific position description or employee performance plan may differ as long as it is consistent with the core responsibilities, standards and qualifications for that job.
Kowa is committed to provide equal opportunity, employment, and advancement opportunities to all individuals. Kowa does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, protected veteran, pregnancy, status as a qualified individual with a disability, or any other characteristic protected by Federal, State, or Local Laws. Employment decisions at Kowa will be based on merit, qualifications, and abilities.
Auto-ApplyTier 3 Technical Support Specialist
Computer technician job in Montgomery, AL
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Support Technician-Entry Level
Computer technician job in Montgomery, AL
Job DescriptionBenefits:
Opportunity for advancement
Training & development
Support Technician (Entry-Level) | 525 Technologies About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.
Responsibilities :
Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
Install and configure smart boards, commercial displays, and cameras.
Troubleshoot and repair hardware and software issues
Participate in data recovery and networking troubleshooting
Provide on-site support and maintain documentation of repairs.
Collaborate with a team of technicians to meet project goals.
Ensure quality control and maintain inventory of spare parts.
Why Join Us:
Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services.
Skill Development: Gain real-world experience while working with schools.
Supportive Team: Work collaboratively with a team dedicated to your success.
Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.
Qualifications:
Willingness to install and run ethernet cable
Comfortable using ladders and able to lift over 50 lbs.
Strong troubleshooting, critical thinking, and time management skills.
Positive, professional attitude and reliable transportation.
Passion for technology and a willingness to learn.
Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.
*Contract to Permanent Position
IT Support Specialist II- NOT REMOTE - Onsite
Computer technician job in Troy, AL
SUMMARY/OBJECTIVE
The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system administration team. This role provides advanced technical support to end-users, assists with maintaining IT infrastructure, and participates in the administration of network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute to system stability, and support project implementation under the guidance of supervisor personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues.
Assist with system and network administration tasks, including user account management, patching, inventory management, and routine maintenance.
Perform advanced troubleshooting for workstations, servers, switches, firewalls, printers, and enterprise applications.
Monitor system and network performance, escalating critical issues to supervisors as needed.
Participate in IT infrastructure projects (system upgrades, network enhancements, migrations, etc.).
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
Collaborate with helpdesk staff to provide training and mentorship, raising the overall skill level of the support team.
Ensure compliance with IT policies, security best practices, and company standards.
Perform other related duties as assigned.
QUALIFICATIONS
Strong troubleshooting skills across hardware, software, and networking.
Familiarity with virtualization (VMware/Hyper-V, vCenter, etc.), backups, and endpoint security tools (EDR).
Excellent communication and customer service skills.
Background in Cybersecurity threats and prevention preferred.
Experience with APIs a plus.
Industry certifications (CompTIA Network+, Security+, Microsoft, Cisco CCNA) preferred but not required.
EDUCATION/EXPERIENCE
Required:
Associate's degree in information technology or related field, or equivalent hands-on experience.
2-4 years of IT support experience, including exposure to Windows Server, Active Directory, Office 365, and networking fundamentals.
Preferred:
Bachelor's degree in information technology or related field
Experience within a manufacturing setting.
OTHER SKILLS & ABILITIES
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
While performing the duties of the job the employee works in a manufacturing environment and may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision and ability to adjust focus.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations (“EAR”). Must be a “U.S. Person” as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
Auto-ApplyIT Support Specialist II- NOT REMOTE - Onsite
Computer technician job in Troy, AL
SUMMARY/OBJECTIVE
The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system administration team. This role provides advanced technical support to end-users, assists with maintaining IT infrastructure, and participates in the administration of network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute to system stability, and support project implementation under the guidance of supervisor personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues.
Assist with system and network administration tasks, including user account management, patching, inventory management, and routine maintenance.
Perform advanced troubleshooting for workstations, servers, switches, firewalls, printers, and enterprise applications.
Monitor system and network performance, escalating critical issues to supervisors as needed.
Participate in IT infrastructure projects (system upgrades, network enhancements, migrations, etc.).
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
Collaborate with helpdesk staff to provide training and mentorship, raising the overall skill level of the support team.
Ensure compliance with IT policies, security best practices, and company standards.
Perform other related duties as assigned.
QUALIFICATIONS
Strong troubleshooting skills across hardware, software, and networking.
Familiarity with virtualization (VMware/Hyper-V, vCenter, etc.), backups, and endpoint security tools (EDR).
Excellent communication and customer service skills.
Background in Cybersecurity threats and prevention preferred.
Experience with APIs a plus.
Industry certifications (CompTIA Network+, Security+, Microsoft, Cisco CCNA) preferred but not required.
EDUCATION/EXPERIENCE
Required:
Associate's degree in information technology or related field, or equivalent hands-on experience.
2-4 years of IT support experience, including exposure to Windows Server, Active Directory, Office 365, and networking fundamentals.
Preferred:
Bachelor's degree in information technology or related field
Experience within a manufacturing setting.
OTHER SKILLS & ABILITIES
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
While performing the duties of the job the employee works in a manufacturing environment and may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision and ability to adjust focus.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations (“EAR”). Must be a “U.S. Person” as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
Skillbridge- IT Systems Analyst I Internship (DoD Partnership)
Computer technician job in Montgomery, AL
Job DescriptionSalary:
Company Profile:
Alabama Ag Credit is a financial institution that provides financing for agriculture, agribusiness and rural real estate purchases and improvements. The institution is headquartered in Montgomery with ten offices that service the lower 40 counties of Alabama. With over $1.3 billion in assets, the institution is a cooperative and part of the nationwide Farm Credit System.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelors degree in Management Information Systems or related field or equivalent experience plus three (3) to five (5) years of experience in acquiring, maintaining and deploying information technology.
MUST be eligible for the DoD Skillbridge Program as an active service member of the US MILITARY.
JOB PURPOSE AND SCOPE: Provides daily computer help desk support for association staff and Board of Directors. Serve as the first point of contact for users seeking technical assistance. Identifies, investigates, researches, logs and prioritizes end-user questions and problems as well as recognizing, isolating and resolving desktop computer and network system problems. Escalates issues to appropriate technical, professional, or service personnel for repairs and follows up as required. Performs a variety of moderately complex computer and local area network hardware and software support duties; works under moderate supervision.
Internally, this position has frequent interaction with Association executives, Board of Directors, managers, and co-workers. Externally, contacts include a wide variety of vendors, audit teams, and industry professionals, as well as representatives from the Farm Credit Bank of Texas, our funding bank and service provider.
ESSENTIAL FUNCTIONS:
Monitor and respond to user requests for technical assistance. Log all help desk interactions.
Diagnose and resolve desktop computer software and hardware issues including network and phone connectivity issues.
Research end-user questions using available information resources.
Identify and escalate issues requiring urgent attention.
Assist senior-level staff or management with the IT resources planning process.
Research products and coordinates with vendors to stay abreast of evolving technologies to help assist with the development of association standards for equipment purchases to complement district network needs and establish cost-effective replacement practices for periodic replacement of equipment.
Assist with managing, maintaining, and inventorying the IT assets and equipment of the Association. Track and manage IT assets, including inventory, procurement, and disposal. Ensure proper documentation, licensing, and compliance with organizational policies.
Perform installation/maintenance of IT hardware and software resources
Maintain records and databases containing information regarding licenses, warranties, and service agreements.
Offer support and training to association employees in the use of computer hardware and/or software. Acts as a liaison between association employees and FCBT (service provider) or other providers of IT training or services.
Assist senior-level staff or management in developing, implementing, and enforcing IT security policy and procedures including enhancement of our Cyber Risk Management plan.
Coordinate disaster recovery planning and testing and assist senior-level staff or management in developing and maintaining business continuity procedures for the Association.
Assist with enhancement of electronic workflows
Assist management in the planning process by determining IT resource need and alternatives.
Assist management in developing and maintaining written documentation of operating procedures for the technology department.
Recommends to management systems modifications to reduce user problems and inefficiencies
Create and maintain technical documentation, standard operating procedures, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Conduct training sessions or create user guides to educate employees on IT systems, best practices, and security awareness. Assist users in leveraging technology effectively.
All other duties as required.
COMPETENCIES:
Knowledge business system software
Skilled in computer hardware/systems/network
Knowledgeable in security
Problem solving skills/analytical aptitude
Intermediate skill in MS Office
Excellent communication to both technical/non-technical audiences
Works under minimal supervision
ESSENTIAL SECURITY AND ADDITIONAL COMPLIANCE FUNCTIONS:
Help to ensure that IT resources (data, applications, and infrastructure) are kept secure from unauthorized access and use.
Report any security related concerns to senior Management.
Participate in ongoing security related training as approved by management.
Keep informed of and follow Standards and Procedures as presented in the ITS&P and the FCBT General Computer Controls.
Work with IT compliance to ensure all assigned operational compliance responsibilities are carried out in an efficient manner and report any compliance concerns to senior
At the discretion of Alabama Ag Credit, position may be offered at alternate titles and other business experience may be considered relevant.
AA/EOE/M/F/D/V
Network Technician
Computer technician job in Montgomery, AL
We are seeking an entry-to-mid-level Network Technician to support a large-scale networking environment serving statewide operations. This role involves real-time monitoring, incident response, and support across LAN/WAN infrastructure - including campus networks, point-to-point circuits, wireless networks, VPN environments, and voice/data systems.
Ideal candidates bring strong troubleshooting skills, attention to detail, and an interest in growing their networking career in a structured support environment. This position operates on a fixed schedule as part of a 24/7 network operations model.
Key Responsibilities
* Monitor network alerts, alarms, and faults; respond quickly to maintain uptime and operational stability
* Maintain accurate ServiceNow records for incidents, requests, changes, configuration items, and resolutions
* Analyze reporting tools, network dashboards, spreadsheets, and system data to identify service-impacting issues
* Create trouble tickets and escalate as needed to appropriate technical support or field repair teams
* Perform routine monitoring tasks to support network reliability across statewide infrastructure
* Participate in shift coverage, including evenings, weekends, and holidays as part of a 24/7 operational schedule
Shift Details:
2nd shift: 4:00 PM - 12:00 AM
Rotation: 10 days on / 4 days off / 5 days on / 2 days off - repeating cycle
Required Skills & Experience
* Minimum 1 year of experience supporting LAN/WAN networks, network operations, or data connectivity environments
* Minimum 1 year of experience in a call center, service desk, or customer-facing technical support role
* Strong communication and customer service skills with the ability to resolve or escalate issues professionally
* Basic understanding of voice and data circuits, troubleshooting methodology, and network fundamentals
* Experience using incident ticketing systems such as ServiceNow or Remedy
Education Requirements
* High School Diploma or GED required
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Network Technician
Computer technician job in Montgomery, AL
Job Title: Network Technician (2nd Shift) Contract Length: 6 months Contract to Merit Duration: 100% onsite in Montgomery, AL Note: 2nd shift - 4pm-12am.Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat
Position Overview:
This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance.
The technician will be responsible for monitoring and maintaining LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.
Key Responsibilities:
Monitor network alarms, alerts, and faults;respond promptly to ensure service reliability and availability.
Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
Skills Required:
Minimum 1 year of experience with LAN/WAN maintenance and support.
Minimum 1 year of call center or service desk experience.
Strong customer service skills.
Experience or knowledge of voice and data circuits, including troubleshooting and research.
Familiarity with incident ticketing systems such as ServiceNow or Remedy.
Experience Required:
At least 1 year of systems analysis or service desk experience.
Education Required:
High School Diploma or GED.
Preferred Qualifications:
CompTIA Network+ Certification.
Network Technician
Computer technician job in Montgomery, AL
Job Description
Fiber Technician
Introduction
C2 Technology Group located is seeking Experienced Network Technicians.
This is a full-time position.
The ability to work overtime is necessary when required.
Typically, short duration travel is required throughout Alabama and neighboring states, with paid lodging and per-diem.
Compensation
Compensation rates are based on a combination of knowledge, experience, and ability.
Great opportunity to advance your career in the communications industry.
Experience
BICSI credentials considered a plus.
A high degree of low-voltage knowledge is necessary for any position higher than a helper level.
Installed ladder rack and 2 or 4 post racks
Cabling experience with LAN, inter-building backbone, security, and audio/video is necessary for any position higher than a helper level.
Verifiable credentials supporting knowledge and experience are necessary for any position higher than a helper level.
Work generally consists of installation of UTP, fiber optic, multi-conductor copper cabling infrastructure, test/certify permanent links, and complete necessary installation and quality assurance reports.
This position requires personnel to interact with project managers and engineers, perform surveys, plan tasks, and manage a crew of installers.
Experience and character references are necessary and will be subject to verification.
Experience with typical industry recognized certification and test equipment, tools, and processes is required.
Fiber experience is required.
Basic computer skills are required.
Must be proficient with Microsoft Office programs (Word, Excel, Outlook, etc...).
Safety
Candidate must possess a valid driver's license with acceptable driving record.
Pre-hire drug screen, background, and DMV checks will be performed.
Must be willing to promote and maintain a safe working environment.
Must be able to complete necessary job site safety reports.
Must be familiar with safe use of various types of portable ladders and elevated work platforms.
Physical
Must be able to lift and move loads up to 60 pounds.
Required to bend, stoop, and move in tight and confined spaces.
Required to work while standing for long periods.
Required to work in industrial environments in various degrees of heat and cold
Must be familiar with safe operation of drills, saws, and various hand tools
Must be comfortable working at heights from various types of portable ladders and elevated work platforms.
Communications
Must possess good communications skills.
Must be able to read, write, speak, and understand the English language.
Must be able to perform basic mathematical calculations.
Must be able to distinguish industry recognized colors.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Job Type: Full-time
“Build The Future with C2 Technology Group, a Crete United Company”
C2 Technology Group, a Crete United Company, is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
IT Specialist I
Computer technician job in Troy, AL
The Information Technology Specialist I position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a high-paced environment.
Computer Field Technician
Computer technician job in Montgomery, AL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Montgomery, AL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Support Specialist I
Computer technician job in Montgomery, AL
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Support Specialist II- NOT REMOTE - Onsite
Computer technician job in Troy, AL
SUMMARY/OBJECTIVE
The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system administration team. This role provides advanced technical support to end-users, assists with maintaining IT infrastructure, and participates in the administration of network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute to system stability, and support project implementation under the guidance of supervisor personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues.
Assist with system and network administration tasks, including user account management, patching, inventory management, and routine maintenance.
Perform advanced troubleshooting for workstations, servers, switches, firewalls, printers, and enterprise applications.
Monitor system and network performance, escalating critical issues to supervisors as needed.
Participate in IT infrastructure projects (system upgrades, network enhancements, migrations, etc.).
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
Collaborate with helpdesk staff to provide training and mentorship, raising the overall skill level of the support team.
Ensure compliance with IT policies, security best practices, and company standards.
Perform other related duties as assigned.
QUALIFICATIONS
Strong troubleshooting skills across hardware, software, and networking.
Familiarity with virtualization (VMware/Hyper-V, vCenter, etc.), backups, and endpoint security tools (EDR).
Excellent communication and customer service skills.
Background in Cybersecurity threats and prevention preferred.
Experience with APIs a plus.
Industry certifications (CompTIA Network+, Security+, Microsoft, Cisco CCNA) preferred but not required.
EDUCATION/EXPERIENCE
Required:
Associate's degree in information technology or related field, or equivalent hands-on experience.
2-4 years of IT support experience, including exposure to Windows Server, Active Directory, Office 365, and networking fundamentals.
Preferred:
Bachelor's degree in information technology or related field
Experience within a manufacturing setting.
OTHER SKILLS & ABILITIES
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
While performing the duties of the job the employee works in a manufacturing environment and may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision and ability to adjust focus.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations (“EAR”). Must be a “U.S. Person” as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
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