Help Desk Technician
Computer technician job in Columbus, OH
We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service
Basic/expected:
Computer power user at minimum
Excellent customer service skills
Basic experience/knowledge of Active Directory (Users and Computers specifically)
Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools)
Intermediate experience/knowledge of Windows OS
Intermediate experience/knowledge of Office applications
Basic experience/knowledge of iOS/mac OS
Basic understanding of the ITIL/ITSM methodologies
Preferred:
1-2 years of Enterprise IT support experience
CompTIA A+/ITIL certifications
MDM experience
KB/ticketing application experience
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Help Desk Support
Computer technician job in Columbus, OH
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
Desktop Support Specialist
Computer technician job in Valleyview, OH
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Information Technology Help Desk
Computer technician job in Marysville, OH
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
Data Center Technician
Computer technician job in New Albany, OH
Job Title: Data Center/Hardware Support
Duration: 6+ Months
Salary and Other Compensation:
is between $ 22.00/hr- $ 24.00/hr .
Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Comfortable in data center environment
Handson server hardware support (not just desktops)
Experience with rack and stack, fiber, and cabling
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of aid parental leave, and paid holidays annually - as applicable.
Data Center Technician
Computer technician job in Columbus, OH
Needs for Success:
Ability to listen carefully and follow instructions.
Demonstrated ability to be a proactive contributor to a Team.
Demonstrated aptitude for learning from and teaching other Team members.
Able to distinguish color.
Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike.
Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude.
Be a Solid and Reliable Team Player. Report to assigned place of work on time, ready and fit.
Ability to execute assigned project work with a High degree of attention to detail.
Willingness to work days, nights and weekends as required.
Be self-motivated, have integrity, and possess an excellent work ethic.
Have a reliable source of daily transportation.
Read, write, and understand English.
What You Bring to the Table:
High School Diploma, GED or equivalent
2-3 years of telecom experience (Data Center Environment preferred).
OSHA 10 preferred - must obtain within 90 days of hire.
First Aid / CPR certificate within 90 days of hire.
Fiber Optic Association Certifications preferred.
BICSI Technical Certifications preferred.
Supervisory Responsibility:
This position will not have direct reports.
Work Location and Travel:
On-site daily. This position is generally expected to require minimal overnight travel (≈5%). The individual in this role should be able and willing to travel as may be required by Black Box.
Work Environment and Physical Demands:
The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate. While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.
Required Tool List:
Wire Stripper /Crimper
8" Cutting Pliers
8" Needle Nose Pliers
9" Torpedo Level
25' Tape Measure
8" Adjustable Wrench
Utility Knife
Electricians Scissors & Cable Splicer's Knife w/pouch
Socket Wrench Set 1.5 or 2"D 7/16,9/16,1/2,3/4,15/16
Open Wrench Set 1/2, 3/4, 5/8
Cable striper
5 in 1 Screwdriver or Flat/Philips screwdriver set
Hammer
Flashlight
Tool Pouch/Belt
Manager Field Service Engineer
Computer technician job in Dublin, OH
Manager, Field Service
Reports to: Director, Commissioning
The Manager, Field Service will be trained in PSA technology (to the extent necessary) and be the primary point of contact for customer requests for ARI system service. The Sr. Manager, Field Service will be responsible for process troubleshooting, routine and preventative maintenance, working with Quality department to process warranty claims and Root Cause Analyses, spare parts fulfillment, and integrating possible upgrades to ARI's PSA systems. He/She will be able to understand and explain system and component performance and best-practice operating procedures to operators and managers.
Duties & Responsibilities:
Experience and skill in PLC-based control systems, associated instrumentation, and mechanical equipment (process piping, pressure vessels, and valves) as required for field installations
Studies P&ID'S, schematics, manuals, and other information to determine installation, operational, and maintenance procedures
Able to read process, mechanical, and electrical drawings and repair equipment, utilizing knowledge of equipment and using standard test instruments and hand tools.
PO creation as needed, updates ERP (enterprise resource planning) system, and prepares service proposals.
Instructs and directs workers in operating, servicing, and repairing equipment.
Works with engineering & quality personnel to resolve unusual problems in system operation and provide feedback on RCA (root cause analysis) reports.
· Develop and execute a global field service strategy tailored to ARI's AdvanSorb-RNG systems used in biogas upgrading applications, ensuring safe, reliable, and high-performance operation across diverse customer installations.
· Create standardized service procedures and documentation for performance monitoring, after-sales service, and maintenance of PSA systems, aligned with industry best practices.
· Collaborate with Product Engineering, Process Engineering, Project Management, Quality Management, and Commercial Teams to incorporate serviceability and lifecycle support into PSA system designs, ensuring long-term customer satisfaction and equipment reliability.
· Develop and manage preventative maintenance programs and service contracts, improving uptime and operational efficiency for customers in the renewable natural gas (RNG) sector.
· Drive data-driven decision making by analyzing field performance data, failure modes, and customer feedback to identify systemic issues and implement corrective and preventive actions.
· Implement and enhance remote monitoring and diagnostic tools to support predictive maintenance and minimize unplanned downtime, reducing onsite intervention and optimizing technician deployment.
· Establish key service KPIs, including response times, equipment uptime, first-time fix rate, and customer satisfaction, with regular performance reporting to leadership.
· Support commercial teams with technical expertise, contributing to proposals, customer presentations, and aftermarket service offerings that enhance value and differentiate the company's PSA solutions.
· Manage field service budgets, vendor relationships, spare parts planning, and logistics to ensure efficient global service delivery while meeting margin and performance targets.
Maintains & grows key relationships with engineers, customers, vendors, and teams.
Other duties may be assigned.
Education & Experience:
Associate's or Bachelor's degree in Engineering or process technology preferred.
5-7 years of related onsite Commissioning experience Required.
Years of experience in the industry may be considered in place of a Degree.
Experience with Allen-Bradley PLCs and motor controls desired.
Experience with electrical systems up to 480VAC is desirable, 4160V would be a plus.
Experience with computer networking is desirable.
Experience with light mechanical and electrical work (e.g., piping and/or wiring) is desirable.
Working in one or more of the following service areas: Natural Gas, Biogas, or Chemical processing.
Experience working at locations like Landfills, Wastewater Plants, and or Industrial Waste Treatment Plants is preferred but not required.
Experience leading interactions with operators and operations management is preferred.
Experience administering a robust and effective service program is highly desired.
Computer Field Technician
Computer technician job in Columbus, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Support
Computer technician job in Groveport, OH
Job Responsibilities: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
SKILL SET
Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
Excellent customer service skills to work effectively with clients and vendors. Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset. Possess excellent organizational skills. Possess excellent oral communication skills.
Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers.
Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users.
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Easy ApplyInperson Interview for Help Desk Support in Columbus Ohio
Computer technician job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1)
Duration of Contract 1 Months + Extendable
Interview Type In Person Only
Location: Columbus, Ohio, 43223,
Qualifications
· Understanding of Desktop Support and Software Licensing Services.
· Uses creativity and innovation to automate and streamline processes and procedures.
· Understands customer support, likes to work with people and can ensure that the customer is satisfied.
· Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
· Working knowledge of Excel spreadsheets.
· Strong communication/leadership skills.
· Strong influence, collaboration and negotiation experience.
· Ability to collaborate with supporting resources across business and/or functional lines.
· Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
· Act as the escalation point for high priority support issues.
· Ability to interpret end user license agreements.
· Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
· Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests).
· Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
· Must be knowledgeable in the English language/speak clearly and understandably use the English language.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Computerized Tomography (CT) Technician- 26 Weeks full contract Assignment in Columbus, OH.
Computer technician job in Columbus, OH
Job Description
The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment.
ABOUT US
For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us!
We offer the following benefits:
Medical insurance
Dental insurance
Vision insurance
Referral program
Tuition reimbursement
401k Plan
Flexible Schedules
Life insurance
Disability insurance
Identity theft insurance
Compensation $66/hour
EDUCATION
Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level.
LICENSURE
State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration.
EXPERIENCE
One year of current CT technologist experience in the clinical setting.
CREDENTIALS
Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies.
ENVIRONMENTAL WORKING CONDITIONS
Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES
Complies with ATC policies/procedures.
Complies with client facility policies/procedures.
Documents accurately and completely services provided.
Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act.
Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
Communicates information effectively to appropriate personnel.
Maintains competency by participating in continuing education programs and meets state specific requirements.
Sets up and explains procedure to patient.
Operates or administers intravenous contrast injectors/injections.
Evaluates CT Scans to determine if additional scanning is needed.
Perform 3 dimensional reformations of CT scans on computer.
Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures.
Performs other related duties as assigned.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice.
Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE
ADD TAG
desktop support
Computer technician job in Columbus, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
ROLE :
Desktop Support
LOCATION:
Columbus, OH,
43215
Duration:
1 month+
·
Job responsibilities :To perform PC refresh, data migration.
·
Windows troubleshooting and installing and configuring
Additional Information
For more information, Please contact
Shubham
************
IT Helpdesk Support
Computer technician job in Dublin, OH
Job Title: IT Helpdesk Support
Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.
Responsibilities:
Provide technical support to clients via phone, email, or in-person.
Identify, troubleshoot, and resolve IT-related issues.
Document and track all support requests and resolutions in the ticketing system.
Perform remote or on-site installations, upgrades, and repairs of hardware and software.
Assist with user account management, password resets, and access permissions.
Collaborate with other IT team members to resolve complex issues.
Provide training and guidance to end-users on using technology and software.
Stay up to date with the latest technology trends, software updates, and security protocols.
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.
Requirements:
Proven experience as an IT Helpdesk Support or similar role
Excellent communication and customer service skills
Strong technical knowledge of computer hardware, software, operating systems, and networking
Experience with ticketing systems, remote desktop tools, and diagnostic utilities
Familiarity with ITSM best practices, such as ITIL
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills
Ability to multitask and prioritize tasks in a fast-paced environment.
Bachelor's degree in computer science, Information Technology, or a related field is preferred, but not required.
Compensation:
As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
SRD IT Americas
Computer technician job in Westerville, OH
Life Sciences and Healthcare Business Unit Senior Director - Business Unit IT Americas Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!
Job Description
This role is responsible for directing IT project management staff, knowledge, skills, tools, and
techniques to IT project activities in order to meet or exceed the needs and expectations of all projects
stakeholders - including the customer. This includes the management of critical project components
including project integration, scope, time, cost, quality, human resource, communications, risk, and
procurement through all phases of the systems life cycle.
Responsible for the coordinated management of a portfolio of projects to achieve a set of specific
business objectives not available from managing projects individually. Directs programs from original
concept, through IT solution definition and design to final implementation. Interfaces with all areas
affected by the program including executive levels. Directs program strategy and objectives. Provides
senior oversight of detailed work plans, schedules, program estimates, resource plans, and status
reports. Directs program meetings, program tracking and analysis. Directs the review of program
deliverables. Provides project management guidance and oversight to project teams. Provides IT
thought leadership and continuous improvement for overall IT delivery performance. Communicates with IT Vice President and above regarding status of specific programs.
Responsibilities
Acts as a point of reference for the Sector as it relates to IT project management, including:
Organizational Interfaces -
* Directs and co-ordinates interaction with Business Unit Management Team - representing IT in the development of Business Strategy for the sector. Identify IT requirements in support of expanding business strategy for the assigned sector.
* Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process.
* Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division.
* Directs IT competency and capability in the early stages of lead and proposal development for all opportunities.
* Directs the development of the IT section of response to customers RFP / RFI / RFQ's for new business opportunities for all opportunities.
* Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities
* Directs and co-ordinates productive business relationships with all levels of customer, business
* partners, and vendor management.
Project Planning & Administration -
* Directs efforts to conceptualize a solution of significant scope across multiple applications and/or platforms.
* Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction.
* Directs efforts for the creation, or assisting others in the creation, of the overall project work plan.
* Directs others in the effective use and oversight of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking.
* Provides experienced vendor co-ordination and management skills in the context of planning for overall project delivery; able to individually direct all IT groups - either in-house, customer, or third-party.
Project Delivery -
* Directs the completion of all project components to meet appropriate economic standards, ensure customer satisfaction, timely completion, and project profitability.
* Directs staff to ensure overall project success.
* Directs the co-ordination, communication, and development of detailed requirements in conjunction with the Analysts, Project Management, Operations, Solution Development, Application and Integration Development group(s).
* Directs staff to assess project risks and develop timely, proactive plans to mitigate risk factors.
* Directs staff to apply system development methodologies for custom and package application projects.
Personnel -
* Experienced and effective ability to provide direction, motivation, training, and decision support to project staff within the sector and across the entire sector.
* Experienced and effective ability to leverage the competencies of project associates to enhance project quality and accelerate results.
* Experienced and effective ability to recognize and manage staff diversity, performance and or personality conflicts.
* Directs others in the completion of assignments through knowledge sharing.
* Experienced and effective ability to deliver high quality performance reviews of project team participants.
* Experienced and effective ability to recruit, develop, coach and counsel subordinates,
General -
* Experienced and effective ability to propose, refine, and implement project standards, policies,
* procedures, and methodologies for DHL Supply Chain Business Unit IT.
* Experienced and effective ability to understand and promote DHL Supply Chain's project lifecycle, concepts, principals, and business processes.
* Apply broad understanding / knowledge of complex IT infrastructure components - e.g. networks, platforms, and operating systems.
* Directs the development and management of fiscal budget for the assigned sector.
* Requires no day-to-day supervision from IT management.
Required Education and Experience
Education -
Required - Bachelors Degree or equivalent in a relevant business or technical subject.
Desired - Masters Degree or equivalent in a relevant business or technical subject.
Experience -
* Minimum 15+ years experience in an IT environment.
* Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions).
* Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc.
* Experience in the use of project management/planning software.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
2026 Information Technology - Local Government Summer Intern
Computer technician job in Columbus, OH
The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th.
Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program.
Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include:
* Migrating employee accounts to .GOV domain
* Setting up devices in a community's new health department building
* Creating a new IT ticketing system app and SharePoint page
* Organizing a city's technology resource page
* Setting up firewall and VLANs
* Help Center Operations and troubleshooting
* Imaging new computers, reimaging old computers, and other duties as assigned
Qualifications
Students must meet the following requirements:
* 30 hours of completed college coursework
* Interest in public service careers
* GPA 3.0 or higher (preferred)
* Legally eligible to work in the United States
* Reliable transportation to and from work
* Attend a Central Ohio college OR attend other college and have access to local housing
Benefits
All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host.
Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission.
Please apply online at ***************************** or you may mail a resume to:
MORPC Attn: GA-9-26
111 Liberty St., Suite 100
Columbus, OH 43215
*************
No phone calls please.
Technical Support Specialist, District - Central Office
Computer technician job in Dublin, OH
/Computer Technician Additional Information: Show/Hide TITLE: Technical Support Specialist, District - Central Office JOB STATUS: FLSA Overtime Eligible REPORTS TO: Director, PK-12 Technology
DEPARTMENT: Academics
POSITION SUMMARY: Assist with supporting the District's mobile device management systems and system applications; repair, support, and operate the district's technology and media systems.
JOB QUALIFICATIONS:
* Associate degree in computer science or equivalent work experience with computer systems.
* Experience working in mobile device management systems such as JAMF and Google Admin.
* Software integration and provisioning experience. Experience in educational organizations is preferred.
* Willingness to become trained in the system(s) used by the school district.
* Ability to organize and prioritize work.
* Well-developed oral and written communication skills.
* Ability to diagnose and resolve basic computer, projector, TV, media, and technical issues.
* Sound judgment and problem-solving skills.
* Ability to work cooperatively with all staff and to interact with staff, students and the public in a positive manner.
* Ability to handle confidential information, set priorities, work well under pressure with and attention to detail.
* Ability to lift 35lbs without assistance.
* Valid Ohio driver's license and insured vehicle for visiting sites for repairs.
* Such alternatives to the above as deemed appropriate by the Director of PK-12 Technology.
ESSENTIAL DUTIES:
* Help maintain district MDM systems, and media systems (TVs, projectors, screen sharing devices).
* Provide technical support and assistance, whether on the phone, in person, or remotely related to software, computer systems, hardware, and mobile device management systems.
* Drive between school site to attend to tasks, projects and Help Desk tickets as assigned.
* Maintain a working log detailing all required system updates, as well as the date of completion.
* Organize and file documentation pertaining to warranties and instructional guides for computer and display hardware.
* Support department in creating training materials pertaining to technology troubleshooting and usage.
* Monitor collection/distribution/repairs of student and staff devices.
* Assist with setup and running of the District media equipment for Board Meetings, etc.
* Take inventory, support, and repair equipment and software related to the District's technology.
* Participate in technology committees, other groups, and organizations as assigned.
* Work closely and cooperatively with staff members whose duties are technology dependent.
* Attend training sessions as assigned by the Director of PK-12 Technology.
* Ensures the safety of students.
* Establishes and maintains cooperative professional relationships.
* Remains free of any alcohol or nonprescription controlled substance and abuse of any prescribed controlled substance in the workplace throughout employment in the district.
* Exhibits professional behavior, emotional stability, and sound judgment.
* Serves as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings.
* Understands the legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values.
* Maintains confidentiality and respect for confidential information at all times.
* Other duties as assigned by the Superintendent or his/her designee.
TERMS OF EMPLOYMENT: 261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board.
SALARY: $26.24/HR. - $30.43/HR.
The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria.
The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.
Service Desk Specialist - Night Shift
Computer technician job in Gahanna, OH
As a Service Desk Analyst for Brooksource's Private Aviation Client, you will be responsible for troubleshooting application or device problems.
Responsibilities
75% - Answers inbound phone calls and emails during an assigned shift in a 7x24x365 global Help Desk. Provides technical assistance and problem resolution for employees requesting help on computer or network related issues or questions in a courteous, professional, thorough and concise manner. Demonstrates a commitment to providing superior customer service. Adherence to time and metric's tracking is required. Manages customer communications on scheduled and non-scheduled system maintenance, providing a communication hub between the business and Shared IT.
10% - Follows up on open tickets and confirms successful resolution with the client.
5% - Creates and maintains user accounts and access privileges for Active Directory (Windows 2000/XP) and application systems
5% - Maintains content within a knowledge-based computer system, through data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps.
5% - Assists on Help Desk related projects and activities as assigned by management.
Minimum Qualifications
1-2+ years information technology experience supporting inbound customer requests.
Experience in a fast-paced help desk or customer service environment required.
Proficiency with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Information Technology Support Specialist
Computer technician job in Columbus, OH
Client: Banking Firm
Job Title: IT Support
Duration: 12+ months (possible extension or permanent hire)
Pay: $21.00/hr on W2
Schedule: Variable shifts including evenings, weekends, and holidays
Job Overview
A leading banking firm is seeking an experienced IT Support Specialist to deliver high-quality end-user technical assistance. The role centers on providing exceptional customer service, resolving technical issues efficiently, and supporting enterprise hardware and software systems.
Key Responsibilities
Provide excellent customer service through phone, chat, and in-person support.
Listen actively to understand user concerns and ensure timely resolution.
Document all incidents and requests accurately in the tracking system.
Troubleshoot and resolve hardware, software, and application issues.
Perform assessment, triage, research, and education for end users.
Support after-hours or weekend needs as required.
Demonstrate strong attention to detail, follow-through, and a positive attitude.
Install, modify, repair, and run diagnostics on hardware, peripherals, and software.
Build rapport with users and communicate clearly regarding issue status and resolution.
Maintain professionalism in challenging or high-pressure situations.
Qualifications
Excellent communication and customer service skills.
2-5 years of related IT support experience in a high-tech, fast-paced environment.
Technical support experience preferred but not required.
High school diploma or GED required.
Strong diagnostic and problem-solving abilities.
Self-motivated with the ability to work independently under pressure.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training