Help Desk Specialist
Computer technician job in Charlotte, NC
Job Title: Helpdesk Support Technician (Level 1)
Type: Contract-to-Hire / Full-time
We are seeking a Level 1 Helpdesk Support Technician to join a growing IT team supporting end users across desktop, laptop, and mobile environments. The ideal candidate will have a passion for technology, strong troubleshooting skills, and a customer-first attitude. This position provides the foundation for future growth into systems, networking, or cybersecurity roles.
Key Responsibilities
• Serve as the first point of contact for IT support requests via phone, email, or ticketing system.
• Diagnose and resolve hardware, software, and network connectivity issues for desktops, laptops, and peripherals.
• Perform password resets, user account management, and basic Active Directory administration.
• Support Windows 10/11, Microsoft 365 (O365/M365), and basic VPN connectivity issues.
• Escalate complex incidents to Level 2 or specialized teams following standard escalation procedures.
• Document issues, solutions, and troubleshooting steps accurately within the ticketing system (ServiceNow, Jira, or equivalent).
• Assist with onboarding/offboarding, including device setup, email configuration, and access provisioning.
• Maintain professionalism and provide exceptional customer service to end users at all times.
• Participate in routine system maintenance tasks and contribute to continuous improvement initiatives.
Required Skills & Experience
1-2 years of experience in IT support, service desk, or technical assistance (or equivalent internship/training experience).
Working knowledge of:
• Windows 10/11
• Microsoft 365 / Office 365 / Outlook
• Active Directory & password resets
• Remote desktop tools (RDP, AnyDesk, TeamViewer)
• Basic networking (DNS, DHCP, VPN)
• Excellent communication, problem-solving, and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
Preferred Qualifications
• CompTIA A+ or Network+ certification.
• Experience with ServiceNow, Remedy, or Jira ticketing platforms.
• Exposure to mac OS or mobile device support.
• Strong interest in IT career progression (systems admin, cybersecurity, or cloud)
Computer Field Technician
Computer technician job in Concord, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Charlotte, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Help Desk Technician
Computer technician job in Charlotte, NC
The Help Desk Technician is the first point of contact for all IT-related inquiries and issues. This role is crucial in providing excellent customer service and technical support to our internal customers. The ideal candidate will be a highly motivated, customer-focused individual with a strong desire to learn and contribute to a positive customer experience. This is an on-site position based in Charlotte, NC, requiring daily attendance.
Key Responsibilities:
Provide first-line technical support to end-customers via phone, tickets, and in-person for hardware, software, and network-related issues.
Log, prioritize, and track all support requests in the IT Service Management (ITSM) system.
Diagnose and resolve common technical problems, including password resets, software installations, printer issues, and basic network connectivity.
Escalate complex or unresolved issues to Level 2 technicians or other appropriate IT teams with clear and detailed documentation.
Perform basic troubleshooting of VoIP phones and other communication tools.
Guide customers through self-help solutions and best practices for common IT issues.
Contribute to the creation and maintenance of knowledge base articles and support documentation.
Adhere to IT policies, procedures, and security best practices.
Maintain a high level of customer satisfaction through professional and courteous interactions.
Qualifications:
High school diploma or GED required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
0-2 years of experience in a help desk, technical support, or customer service role.
Basic understanding of computer hardware components (desktops, laptops, printers).
Familiarity with Windows operating systems (Windows 10/11) and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Basic knowledge of network concepts (TCP/IP, Wi-Fi).
Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities.
Exceptional customer service skills with a patient and empathetic approach.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to lift and move computer equipment up to 25 pounds.
Must be able to work on-site in our Charlotte, NC office 5 days a week.
Preferred Qualifications:
CompTIA A+ certification or equivalent.
Experience with an IT Service Management (ITSM) system (Manage Engine Service Desk Plus).
Familiarity with Active Directory for user and computer management.
Basic understanding of mobile device support (iOS/Android).
Systems Support Specialist
Computer technician job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet.
This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICAL SUPPORT:
·
Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
·
Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
·
Manage Intranet content and provide support to HQ users
·
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
·
Collaborate with product development teams, participate in product testing, and provide feedback when necessary
·
Create and maintain the LMS governance document as new features are released
·
Contribute content to the tech support knowledge base
·
Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems Support Specialist
·
Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
·
Develop and deliver training for new product features
·
Recommend timeline for implementation of new product features
·
Schedule regular communications with councils featuring ways to use new and existing software tools
·
Deliver software new user and refresher trainings
·
Write/update training manuals and user guides
·
Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
·
Upload and test learning content and other curricular materials to the LMS
·
Set up new learning events in the LMS and maintain training event listing
·
Maintain learning course catalog and training resources housed within the LMS
·
Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
·
Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
·
Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
·
Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
·
Identify business and technical needs of employees and make recommendations about software requirements
·
Order computers, peripheral equipment, and software
·
Coordinate set up of computers with IT Vendor
·
Manage phone system for HQ including connecting the patch panels and programming extensions
·
Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
·
Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
·
Develop positive relationships with council directors, volunteers, board members, community members and staff.
·
Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
·
Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
·
Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
Technical Support Specialist II
Computer technician job in Charlotte, NC
Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
SUMMARY
The Technical Support Specialist provides technical and application support, primarily on the phone, to system users and technicians. Limited travel may be required for assistance with installations, escalations, and other support reasons (see Additional Requirements below).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Acquires and maintains technical knowledge, skills, and references, in all areas of the assigned products, to expertly install, operate, troubleshoot, and repair the equipment.
* Provides guidance and answers to customers calling in requesting assistance in installation, operation, troubleshooting, and repairing assigned products. Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
* Recommends or performs remedial actions to correct problems.
* Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Records all pertinent information received on product problems and complaints
* Is a resource for other departments to request technical information and assistance regarding the assigned products.
* Provides instruction and training to customers and dealer personnel when necessary
* Travels to perform service calls on problem equipment that local dental service technicians could not repair.
* Works on special projects as assigned.
* Performs other duties and assignments as requested to support the technical service function
Education and/or Experience
* Associate's degree or equivalent from a two-year college and a minimum of two years related experience or equivalent combination of education and experience.
* Must be experienced in troubleshooting computer hardware, Windows Operating Systems, and Applications and/or experience installing and troubleshooting computer networks. Experience in troubleshooting and servicing electromechanical equipment a plus.
* Direct customer interaction on the phone or in-person a plus.
Additional Requirements
Candidates must be able to travel 10% to 50%, dependent on role. Multiple roles are available.
Candidates must have or be able to obtain a valid passport for limited international travel
Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at **************************
Technology Support Technician
Computer technician job in Great Falls, SC
The job of Technology Support Technician was established for the purpose/s of installing and maintaining
computer hardware and software; resolving immediate operational and/or safety concerns; and
providing in-service training and documentation on applications and software.
Job Summary:
Assesses malfunctions of hardware and/or software applications for the purpose of determining
appropriate actions to maintain computer and network operations.
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Develop skill and knowledge level for the purpose of moving to a higher level of network support.
Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for
the purpose of maintaining district computer operations.
Installs computer hardware, peripherals, and network equipment and application software for the purpose
of maintaining safe and effective district and site operation including classrooms, library and computer
labs.
Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for
the purpose of providing written support and/or conveying information.
Repairs computers, peripherals, network equipment and software, requiring specialized computer and
electronics repair skills for the purpose of maintaining computer and network equipment in a safe and
functional operating condition.
Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job
site or transporting equipment for repair.
Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing,
configuration, etc.) for the purpose of meeting the computer processing needs of the users.
Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items
commonly required to repair computer hardware.
Assists other personnel for the purpose of supporting them in the completion of their work activities.
Qualifications:
Job related experience is required.
Targeted job related education that meets organization's prerequisite requirements.
CCNA
Microsoft Certified IT Professional (MCITP)
or other current Microsoft certifications
IT Help Desk Technician
Computer technician job in Charlotte, NC
.
IT Help Desk Technician Company: Golden Gate Getaways LLC Salary: $26 - $34 per hour About the Company
Golden Gate Getaways LLC is a licensed and insured travel operator based in Fairfax, California, specializing in personalized adventure tours and luxury charter experiences. Our technology systems support seamless service delivery for our clients, making IT support a critical part of our operations.
Job Description
We are seeking an IT Help Desk Technician to provide technical support for staff, ensuring smooth operation of computer systems, networks, and software. The ideal candidate is proactive, patient, and capable of resolving technical issues efficiently while providing excellent support to team members.
Responsibilities
Provide first-level technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems for staff in-person and remotely
Install, configure, and maintain workstations, peripherals, and software
Monitor and maintain system performance, updates, and security protocols
Document technical issues and resolutions in help desk systems
Assist with IT projects, including upgrades and system implementations
RequirementsQualifications
Associate's degree or equivalent experience in IT, Computer Science, or related field
Help desk or technical support experience preferred
Knowledge of Windows OS, networking, and cloud-based systems
Strong problem-solving, analytical, and communication skills
Ability to work independently and collaboratively
BenefitsBenefits
Health, dental, and vision insurance
Paid time off and holidays
Professional development opportunities
Employee travel perks
IT Technician - Trackside
Computer technician job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
Auto-ApplyHELP DESK TECHNICIAN (MANAGED SERVICES)
Computer technician job in Charlotte, NC
About Katalyst. Katalyst is a premier technology solutions provider in the Carolina's. We provide technology services as well as market-leading technology products to serve the needs of our clients. These services include cybersecurity, modern infrastructure, and cloud solutions. Our goal is to help our clients go further, faster with technology while empowering people and organizations.
Katalyst is looking to hire a motivated individual to join our company as a Help Desk Technician, Managed Services in Wilmington, NC. This role will be a blend of remote and onsite work (on average 50/50).
As part of our technical team, you will provide proactive, technical expertise while focusing on customer loyalty and building long-term client relationships. You will work to deliver market-leading managed services using a proactive approach focused on the client's business and suggesting new and innovative ways to keep them succeeding with Katalyst solutions. As a Help Desk Technician, Managed Services you will help set the standard for delivering a great client experience and help build a world-class managed services practice.
Responsibilities:
* Install, configure, and maintain computer hardware, software, and peripheral devices.
* Ensure the smooth functioning of all computer systems, networks, and related equipment.
* Provide technical support to end-users, including troubleshooting hardware and software issues and resolving them promptly.
* Manage and maintain an inventory of all IT hardware and software assets, ensuring proper documentation and tracking.
* Assist in the procurement and deployment of new hardware and software as required.
* Conduct regular software and security updates, ensuring all systems are up to date and protected against potential threats.
* Manage user accounts, permissions, and access rights across various systems and applications.
* Monitor and respond to IT support tickets and inquiries in a timely manner, providing accurate and effective solutions.
* Assist with the setup and configuration of mobile devices, including phones and tablets.
* Collaborate with vendors and service providers to resolve technical issues and ensure optimal performance.
* Stay updated on emerging technologies and industry trends, making recommendations for improvements to enhance efficiency and productivity.
* Coordinate with IT System Administrator regarding the maintenance of company servers.
Qualifications:
* Solid understanding of computer hardware, software, and networking principles.
* Proficiency in troubleshooting hardware and software issues on Windows and iOS platforms.
* Experience with mobile device management and configuration.
* Strong knowledge of inventory management practices and tools.
* Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users.
* Strong problem-solving and analytical skills, with the ability to diagnose and resolve issues efficiently.
* Ability to prioritize tasks and manage time effectively, ensuring timely resolution of IT support tickets.
* Experience with Microsoft Office (Outlook, Excel, Teams, etc.)
* Basic Microsoft 365 and Azure certifications are strongly preferred.
Location
* Based in Wilmington, NC. This role will be a blend of remote and onsite work (on average 50/50).
We embrace grit, humility, and curiosity - if you do too, and possess the qualifications we seek in an Engineer, Managed Services position, Katalyst may be a great place for you to thrive!
Please reach out to our Career Development Manager at ********************** to apply for this position. We look forward to receiving and reviewing your application!
Get to know our team!
Katalyst is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, physical or mental disability, or age.
Easy ApplyInformation Technology Technician
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Information Technology Technician
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Information Technology Technician
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Information Technology
Computer technician job in Charlotte, NC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Technician
Computer technician job in Charlotte, NC
Join a Team That's Got Your Back
At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you.
What's in It for You?
Great work deserves great rewards. Here's what you can expect:
Competitive Pay We appreciate your skills and make sure you are compensated fairly.
Fully Remote Work from wherever you're most productive while staying connected with an awesome team.
Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered.
Career Growth We invest in our people. Get access to training, certifications, and development opportunities.
Paid Time Off & Holidays Work-life balance matters. Take time off when you need it.
Tech Stipend Well make sure you have the tools you need to do your job.
A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving.
What You'll Be Doing
- Helping employees with IT issues hardware, software, networks, and everything in between.
- Setting up and maintaining accounts, security settings, and company devices.
- Installing software, troubleshooting bugs, and keeping things running smoothly.
- Working with the IT team to improve systems and make things more efficient.
- Teaching employees IT best practices so they can work smarter.
- Keeping track of IT requests, solutions, and processes to build a strong knowledge base.
What We are Looking For
- 2+ years of experience in IT support, help desk, or a similar role.
- Strong troubleshooting skills with Windows, mac OS, and cloud-based apps.
- Experience with remote desktop tools, VPNs, and IT security best practices.
- Ability to explain tech stuff in a simple, easy-to-understand way.
- A problem-solver who thrives in a fast-paced environment.
- A team player who enjoys working with others and sharing knowledge.
Why You'll Love Working Here
At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies.
Ready to be part of a team that values you? Apply now!
IT (includes 802.11 Instructional Trainer)
Computer technician job in Mooresville, NC
A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.
Duties & Responsibilities:
IT Support Services:
- Provide PC -related issue resolution.
- Maintain inventory and perform updates.
- Manage network infrastructure, including routers, switches, firewalls, and load balancers.
- Set -up and maintain an LDAP server for user accounts.
- Set up and maintain Virtual Machine servers.
- Ensure server room management (backups, updates, security patches).
- Implement shared file storage solutions with user access controls.
- Define and manage user permissions for file shares.
- Support employee desktops and laptops (OS installation, updates, troubleshooting).
Instructional Duties:
- Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
- Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
- Design, develop, deliver, evaluate, and modify courses to meet student needs.
- Collaborate with faculty, staff, students, and clients to design training programs.
- Create and maintain standardized system images for student computers.
Requirements
- Secret Clearance Required
- Top Secret Clearance Required
- Military experience desired
Network Support Technician
Computer technician job in Charlotte, NC
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
* Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
* Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
* Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
* Assist in testing, applying, and maintaining server configurations and related security patches.
* Assist in maintaining and checking the health of systems and backups to include restore testing.
* Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
* Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
* Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
* Provide inventory support and input to the provided inventory system for the customer.
* Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
* Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
* Conduct or provide new equipment deployments and/or requested deployment support.
* Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
* Analyzes functional business requirements and design specifications for functional activities.
* Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
* Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
* Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
* Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
* Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
* Associate Degree or equivalent experience.
* 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
* General knowledge network products and systems.
* Experience in a rapid paced, time sensitive, high-quality environment.
* Must have excellent team skills and collaboration skills.
* Attention to detail and follow-through.
* Ability to work with minimal supervision.
* Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
* Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
* If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
* Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
* Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
* Experience evaluating system performance results and recommending improvements or optimizations.
* Experience performing IT hardware repairs and installing replacement parts.
* Experience planning and leading technology assignments and projects.
* Prior hands-on experience with the setup, configuration and administration of servers and backups.
* Experience functioning as a technical expert across multiple project assignments.
* ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
* Effectively communicate with customers, stakeholders, and technical specialists.
* This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
Technical Support Specialist
Computer technician job in Kannapolis, NC
Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System.
RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education.
RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults.
Job Description
For more information on this position, please visit:
********************
Once here, you may search by position title. Thank you
Qualifications
For more information on this position, please visit:
********************
Once here, you may search by position title. Thank you
Additional Information
All your information will be kept confidential according to EEO guidelines.
For further information and to apply, visit our employment opportunities web site at ********************
**NOTE you must go to ******************** to FORMALLY apply **NOTE
IT/HPC Emerging Talent Intern Program
Computer technician job in Mooresville, NC
Job Description
Corvid is seeking highly skilled interns for the Summer of 2026 who are interested in growing their skills in technology. This paid internship presents a unique opportunity for aspiring professionals to gain hands-on experience in a dynamic and collaborative environment. We are looking for talented candidates pursuing a Computer Science degree, with a conditional job offer (based on performance) in one of the following fields:
Windows Administration
Linux Administration
Help Desk Support
High Performance Computing Administration
Data Center Technician
Throughout the summer, dive into on-the-job training covering a wide range of disciplines, including Windows and Linux system administration/engineering, scripting and automation, security best-practices, HPC systems management for our 85,000+ core supercomputer, and data center operations. Each rotation pairs participants with an expert mentor with years of experience in their respective field. The internship program goes beyond providing mentorship and valuable learning experiences; it also offers opportunities for interns to connect with their peers through exciting social events, such as catered lunch presentations showcasing engineering expertise across the company.
Whether you love working with hardware, automating repetitive tasks, are interested in the maintenance of a high-performance computer, or can't decide between any of the above, this is the internship for you!
Who We Want:
We are seeking motivated self-starters who enjoy formulating elegant solutions to difficult problems. To be successful in this position, a candidate will ask lots of questions, be a strong proponent of continuous change, pay attention to detail and take initiative to identify current problems and find a way to solve them. Extra points for background knowledge in Linux, numerical modeling and simulation, and computational cluster support.
Previous Projects:
Setup a high-performance computing (HPC) cluster
Automate offline third-party application updates for Corvid's classified networks
Develop binary installers for in house module deployment/configuration
R&D high availability for BeeGFS, Corvid's current HPC storage solution
Construct HPC pods & racks to extend Corvid's primary supercomputer
Assist technicians with the maintenance and configuration of our HPC's water circuit, power circuit, PDUs, CDUs, and HVAC equipment
Required Qualifications:
Pursuing a BS in Computer Science or Computer Engineering
Scripting experience (Python, PowerShell, Bash, or similar)
Minimum GPA: 3.5
Ability to obtain a U.S. Security Clearance
Strong desire and ability to learn
Good communicator with strategic, analytical, and creative thinking skills
Ability to thrive in an extremely fast paced environment
Preferred Qualifications:
Object-oriented programming experience
Experience in scripting/automation
Experience submitting jobs to a scheduled cluster
Why Corvid?
Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
IT Audit - Intern
Computer technician job in Davidson, NC
IT Audit - Intern BH Job ID: 3409 SF Job Req ID: 15997 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ingersoll Rand's Internal Audit Department plays a crucial role in making sure our company runs effectively and follows important policies and regulations. As an? IT Audit Intern reporting to our IT Audit Manager, you will participate in a variety of IT audit activities - such as assisting in the execution of SOX walkthroughs and testing, operational IT audits, and special projects - all while being guided by the wider IT Audit Team. This internship offers a hands-on learning experience in a supportive, professional environment, great for someone who wants to understand how auditing of IT systems works in a global company and explore emerging technologies like Robotic Process Automation (RPA) and data analytics.
Essential Duties & Responsibilities
* Participate in walkthroughs to see how IT controls work within the business.
* Prepare clear, timely documentation (workpapers) showing how IT controls are designed and work.
* Assist in follow-up, remediation, and mitigation on audit findings.
* Work with the global audit team, external auditors, other interns, and business/IT contacts to complete audit tasks accurately and on-time.
* Participate in a special project using Robotic Process Automation (RPA) or data analytics, and present the project at the end of the internship.
Key skills/competencies built during rotation
* Gain an understanding of Ingersoll Rand's brands and business operations.
* Become familiar with company policies, procedures, and standards.
* Learn fundamental auditing processes and the role of Internal Audit.
* Learn about key IT processes, risks, and control measures.
* Get exposure to various IT systems and audit technologies.
* Gain hands-on experience with RPA and/or analytics.
* Understand how cybersecurity impacts IT auditing.
* Understand the basics of Sarbanes-Oxley (SOX) compliance for IT Audits.
* Develop clear professional communication and documentation skills.
* Enhance problem-solving skills through root-cause analysis of issues.
* Improve time management by balancing multiple audit tasks and deadlines.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************