Information Technology Support Technician
Computer technician job in Des Moines, IA
Must haves:
3-5 Years of Experience in IT Support with both hardware and software troubleshooting.
Experience working a ticketing system, preferred BMC ticketing system.
IT Customer support experience.
Experience remoting in to virtual desktops.
Experience with Okta SSO.
Day to day:
Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support.
Compensation:
$20/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Service Desk Technician
Computer technician job in Urbandale, IA
**Posting Title:** Service Desk Technician **Reports To:** Manager, IT Service Desk **Salary Range:** $19.83/hour to $25.48/hour Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
**WHO WE ARE**
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.
**THE IT TEAM**
Our projects may be complex, but our approach is simple: We build great things and we do it with great people. Using well-designed processes and controls, integrating smart and reliable solutions, and providing access to the information needed, our IT Team comprised of seasoned and experienced professionals, enable the success of the organization. We do this while minimizing operational and financial impact.
**ABOUT THE ROLE**
We are seeking a proactive, customer-focused Service Desk Technician to join our IT Service Desk team. The ideal candidate will provide hands-on support for both office and field personnel across a regional footprint, delivering excellent service in a fast-paced environment. You will be responsible for responding to IT service requests, resolving first-level incidents, and escalating complex issues.
+ Serve as the first point of contact for all IT-related issues, service requests, and incidents.
+ Provide first-level support and basic troubleshooting for hardware, software, Windows workstations, network connectivity, printers, and mobile devices.
+ Fulfill service requests including onboarding setups, user access provisioning, application installations, and peripheral/device support.
+ Record, categorize, and prioritize tickets in alignment with ITIL Incident and Request Management processes.
+ Respond to tickets assigned via round-robin dispatching and ensure actions are completed within defined SLAs.
+ Document all resolution steps in the ITSM tool (e.g., Freshservice) and contribute to internal knowledge base articles.
+ Escalate unresolved or high-impact issues to Tier 2, Tier 3, or engineering teams as appropriate.
+ Adhere to all service desk procedures, escalation guidelines, and communication standards.
+ Participate in an after-hours support rotation as needed.
**Skill:** Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
**Job Complexity:** Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
**Supervision:** Normally receives little instruction on daily work, general instructions on newly introduced assignments.
**ABOUT YOU**
+ Proficient in Microsoft 365, Windows 11, mac OS, iOS, Active Directory, and Intune.
+ Strong knowledge of computer systems, hardware, peripherals, printers, and mobile devices.
+ Skilled in ITSM tools (e.g., Freshservice) and understanding of SLAs, ticket workflows, and documentation standards.
+ Familiar with ITIL practices including Incident, Request, Change, and Knowledge Management.
+ Excellent troubleshooting, communication, and interpersonal skills.
+ Able to manage multiple tasks, learn new technologies, and adapt in a fast-paced environment.
**WHAT YOU WILL GAIN**
As a Service Desk Technician, you will have the opportunity to integrate your knowledge and expertise into the current processes and procedures of the Service Desk Team. You will actively practice one of our core values, Innovation, by implementing creative solutions and providing exceptional support to internal customers. Whether it be one-on-one support in person or remote technical assistance, you will make a direct impact on employee productivity and effectiveness across the organization. At Cupertino Electric, you will be part of an environment where employees feel that their contributions truly matter-and you will be part of making that happen.
**MINIMUM QUALIFICATIONS**
_Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying._
**Education:** High School Diploma or GED required. Associate's Degree (AA/AS) or a Bachelor's Degree (BA/BS) in IT, Computer Science, or a related field is preferred.
**Licensure/Certifications:** ITIL Foundation Certification strongly encouraged. CompTIA A+, Network+, or Microsoft certifications optional.
**Experience:** 1-2 years of experience in IT support or help desk environment
_*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship._
\#LI-DM1
**PLEASE NOTE:** CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (********************************************
CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at *************** or 1-(877)-747-4CEI.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Computer Field Tech Position-Des Moines IA
Computer technician job in Des Moines, IA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT Support - Specialist
Computer technician job in West Des Moines, IA
Are you passionate about problem-solving and eager to make a real difference in healthcare? We're seeking an IT Specialist who thrives on tackling challenging provider and end user requests within our EMR/EHR system, as well as supporting incoming general IT ticket requests. This is an outstanding opportunity for a motivated individual who loves digging deep, analyzing root causes, and continuously improving processes. If you're obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives, this role is tailor-made for you. Join us and be part of a team dedicated to enhancing healthcare through innovative IT solutions and relentless pursuit of excellence!
As an IT Support Specialist, you will be part of a small and mighty IT team solely focused providing support to end users. You will work 8AM to 5PM. IT team members rotate the off hours coverage concerns remotely over the weekend and holidays as needed. You will work alongside medical and administrative teams focused on improving great patient experience. You are passionate about problem-solving and eager to make a difference in healthcare. You thrive on tackling challenging end user requests within our EMR/EHR system, as well as supporting incoming IT ticket requests. You will have the opportunity to dig into problems, analyze root causes, and work to continuously improve processes. You are obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives.
Here is what you can expect:
Acting as the employee and provider's guide to reliable help when addressing IT related issues.
Being on your feet when working in clinic.
Reviewing necessary adjustments before releasing or communicating changes to the DMOs team.
Articulating concerns to the support of the EHR/EMR system to the vendor and touch base on updates.
Reaching, stooping, and walking to help with hardware issues could be required.
Working with a small close knit team of working professionals who you can rely on to support our doctors, staff and patients so we have outstanding outcomes.
What we are looking for:
IT Related: Degree or years of experience in healthcare systems applications or IT specialist role; IT Related certifications or Electronic Health/Medical Records Certifications or experience
Calm. Ability to communicate calmy and provide reassurance to team members.
Curiosity. Demonstrated ability to practice the art if listening, asking clarifying questions and avoiding interrupting others.
Independent Work: Ability to stay focused and ask for help when needed.
Why DMOS?
Reliable schedule
Friendly, fun and dedicated peers
Outstanding 401(k) and profit sharing program (DMOS puts money aside for qualified individuals even if staff does not contribute)
Innovative and cost effective healthcare
6 paid holidays and up to 22 accrual PTO days a year
Working at Central Iowa's longest standing private orthopaedic practices (70 years in 2025)!
Apply today by viewing our opportunities on the ********************************** page. Qualified candidates will hear from our LIVE recruiting team within 2 business days of a completed application to start the selection process.
Maintenance Service Technician, Multi-Site
Computer technician job in West Des Moines, IA
Job Description
Who We Are
We're a group of passionate people that just so happen to be in the business of managing incredible communities.
We are the GO team!
What You'll Do
A typical Maintenance Service Technician's day might include:
Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review.
Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation.
Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof.
Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop.
What You Need To Get The Job Done
This role might be a fit for you if:
You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you.
You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you.
You believe the details matter. If it's worth doing, then you believe it's worth doing right.
You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage.
You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical.
What You'll Love About Us
We may be a great fit for you if you enjoy:
Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our:
Careers that are Going Places
Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
Give back. Get paid to give your time to the community!
Ask us about Hubbell's Extreme Build Projects!
Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!
The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications.
Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Computer technician job in Des Moines, IA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Support Specialist
Computer technician job in Ankeny, IA
Linde Gas & Equipment Inc. IT Support Specialist Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment.
What we offer you!What we offer you!
* Competitive compensation
* Comprehensive benefits plan (medical, dental, vision and more)
* 401(k) retirement savings plan
* Paid time off (vacation, holidays, PTO)
* Employee discount programs
Career growth opportunities
What you will be doing:
Key Responsibilities:
* Technical Support:
Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution.
Provide technical assistance for application system upgrades and monitor changes to operating system software as directed.
* Performance Monitoring & Maintenance:
Analyze performance and implement improvements to ensure the stability of personal computers.
Proactively monitor and maintain personal computers and resolve user-reported issues.
* Hardware and Software Deployment:
Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support.
Order computer supplies and maintain resource availability as required.
* Conference Room A/V Support:
Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings.
* Device Management:
Troubleshoot and activate smartphone, tablet, and handheld devices
Assist with depot operations as needed.
* Process Adherence:
Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets.
Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently.
* Problem Analysis & Recommendations:
Analyze potential solutions and recommend the best course of action within your area of expertise.
Present findings and actionable recommendations to stakeholders.
* Task Management:
Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner.
What makes you great:
Basic
* 3-5 years of experience in IT equipment support
* Proficiency in troubleshooting hardware, software, and A/V systems.
* Knowledge of service request system.
* Strong problem-solving abilities to address technical issues and ensure system stability.
* Familiarity with inventory and asset management tools.
* Excellent communication skills with the ability to work both independently and collaboratively.
* Experience with IT desk-side support or technical assistance roles.
* Expertise in managing technical escalations and meeting SLA targets.
* Prior involvement in IT projects or initiatives.
* Flexibility to provide after-hours support as needed.
* Ability to make decisions based on analysis of available alternatives using sound judgment
Preferred Qualifications (Optional):
* Degree or advanced studies in computer science or related field
* Experience working in fast-paced environments or with cross-functional teams
* Experience with tools associated with networking
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1
Intern - Corp IT, OT Systems Windows UNIX
Computer technician job in Des Moines, IA
MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Skills for Success * Effective oral and written communication skills. * Effective analytical and problem-solving skills. * Effective interpersonal skills and customer relationship skills
* Ability to prioritize and handle multiple tasks and projects concurrently.
Qualifications
* Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study.
* Must be available May 2026 - August 2026.
* Working knowledge of Microsoft Office and the Windows operating environment.
Primary Job Duties and Responsibilities
* Basic understanding of Layer 2 and Layer 3 networking
* Basic understanding of how a firewall works.
* Experience configuring network devices
Performance Expectations
* Establish and maintain effective work relationships within the department and the company.
* Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
* Maintain sensitive and confidential information regarding company information.
* Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
* Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
Auto-ApplyIT- Information Security Intern
Computer technician job in Johnston, IA
The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe.
Responsibilities:
Work with the Information Security, Retail Support, and Network teams to implement a SASE solution.
Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases.
Other duties as assigned.
Skills and Requirements:
Basic technical aptitude in the following: Networking, Information Security, Microsoft 365.
Current college or university student, or recent graduate.
Team-oriented/strong interpersonal skills.
Assertiveness and initiative.
Ability to communicate clearly and effectively.
Demonstrate strong organizational skills.
Additional Details:
Internship is a paid opportunity.
Internship typically may be up to 40 hours per work week.
Internship does not provide housing stipend/allowance.
Location:
The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed.
Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period.
*EOE
RequiredPreferredJob Industries
Retail
Tier 2 Technical Support Operations Analyst
Computer technician job in Des Moines, IA
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Help Desk Support
Computer technician job in Des Moines, IA
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.
Complete Description:
· This role is focused on level-1 help desk phone support, primarily with system access issues and password
· Support. The ideal candidate must have excellent customer service and communications skills.
· Candidate must be able to:
· handle difficult situations with clients and turn them into a win for the service desk team
· initiate trouble tickets from a service desk system
· answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service
· Greater detail outlined in the skills matrix.
· Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.
Qualifications
· At least 3 years of relevant experience working in a technical IT call center environment.
· HDS2
· 1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.
Additional Information
Thanks and Regards,
Jane Morgan
IT Internship - Summer 2026
Computer technician job in West Des Moines, IA
What You'll be Doing
The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions.
As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement.
Core Responsibilities
Assist team members with technology questions/issues.
Troubleshoot equipment issues (printers, computers, phones, A/V, etc.).
Manage inventory of all IT equipment and maintain the log/location of equipment.
Assist with installing & troubleshooting equipment as needed.
Systems onboarding and offboarding of new and departing team members.
Projects & Initiatives May Include
On-site new PC and laptop team member upgrades.
Create documentation for systems workflows and dataflow diagrams for priority business processes.
Systems integration work and business process enhancements through AI-powered tools.
Exploration and deployment of potential applications for generative AI within the bank.
General Responsibilities
As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills.
May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work.
The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties.
Performs other bank related duties as assigned by supervisor.
Requirements
Skills/Experience You'll Need
Currently enrolled at an accredited 2-year junior college or 4-year college/university.
Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred.
Additional Qualifications Include:
Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
Strong communication and interpersonal skills.
Experience with Microsoft Word, PowerPoint, Excel, and SharePoint.
Demonstrated research and problem-solving skills
Proven organization skills with exceptional attention to detail
Works well in a team environment.
Understanding of sensitive data handling best practices.
Familiarity with scripting best practices.
Hours of Work & Travel
Temporary Employment/Seasonal Employment in Summer 2025
Generally, within Monday through Friday 8:00 AM to 5:00 PM.
Occasional travel to Iowa branches.
Our People-Centered Culture
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.
At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
Management Information Systems/Computer Science Internship
Computer technician job in Winterset, IA
AGRILAND FS is a growing cooperative offering products and services to a variety of consumers and businesses in Agriculture, Fuel, Lubricants, Propane, Structures, and Turf. This internship will be located at the corporate office in Winterset (30 minutes Southwest of Des Moines).
Our internship program develops future leaders who possess critical thinking, problem solving, communication and interp.
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Junior Raceway Technician
Computer technician job in Ames, IA
Position Title:Junior Raceway TechnicianJob Group:Professional & ScientificRequired Minimum Qualifications:High school diploma or equivalent and 2 years of related experience Preferred Qualifications:Familiarity with networking technologies (switches, routers, fiber, copper, patch panels, raceways)
Familiarity with structured cabling, network pathways, and low-voltage electrical systems
Enrollment in or eligibility for the ABC of Iowa Apprenticeship ProgramJob Description:
Summary
The Junior Raceway Technician is a physical and technical position responsible for the installation, maintenance, and removal of low-voltage pathway systems and related physical network equipment across the ISU campus. This role performs structured cabling and low-voltage electrical support for network infrastructure projects under the guidance of senior staff. Technicians in this role participate in the ABC of Iowa Apprenticeship Program and work toward obtaining an Electrical Journeyman License while building proficiency in structured cabling systems and network pathway infrastructure. This position is an entry level position.
Example of Duties
• Provides support for routine network infrastructure components, including network switches and routers.
• Tests, troubleshoots, and configures existing network systems.
• Performs network maintenance to ensure network operates correctly with minimal interruption.
• Monitors data traffic and controls network resource performance to ensure high-quality transmission.
Level Guidelines
• Career-level position demonstrating proficiency and knowledge of related competencies
• Works under direct to general supervision and may receive guidance on more complex assignments
• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
• Applies thorough knowledge to respond to inquiries and requests
• Able to resolve most problems and issues and respond to requests without escalation
• Provides guidance to students
• May provide supervision to one to two other staff or lead a small work team
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS807Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by November 30, 2025.
If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
Original Posting Date:November 18, 2025Posting Close Date:Job Requisition Number:R18138
Auto-ApplyIT Technician
Computer technician job in Slater, IA
**Essential Job Functions:** - Offer foundational technical support in infrastructure services, providing assistance in routine tasks. - Assist with infrastructure projects and assignments. - Participate in basic monitoring and routine troubleshooting of infrastructure systems.
- Collaborate with team members to address infrastructure challenges and daily operational tasks.
- Support the creation and maintenance of infrastructure documentation.
- Develop and improve technical skills through on-the-job experience.
- Show eagerness to learn and gain expertise in infrastructure services.
- Follow established best practices and standards in infrastructure service delivery.
**Basic Qualifications:**
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2+ years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and technical knowledge
- A continuous learner that stays abreast with industry knowledge and technology
**Other Qualifications:**
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Intern - Corp IT, OT Systems Windows UNIX
Computer technician job in Des Moines, IA
MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026
MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory.
Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience.
Skills for Success
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Effective interpersonal skills and customer relationship skills
Ability to prioritize and handle multiple tasks and projects concurrently.
Qualifications
Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study.
Must be available May 2026 - August 2026.
Working knowledge of Microsoft Office and the Windows operating environment.
Primary Job Duties and Responsibilities
Basic understanding of Layer 2 and Layer 3 networking
Basic understanding of how a firewall works.
Experience configuring network devices
Performance Expectations
Establish and maintain effective work relationships within the department and the company.
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
Maintain sensitive and confidential information regarding company information.
Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
Auto-ApplyIntern - Corp IT, OT Systems Windows UNIX
Computer technician job in Urbandale, IA
MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026
MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory.
Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience.
Skills for Success
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Effective interpersonal skills and customer relationship skills
Ability to prioritize and handle multiple tasks and projects concurrently.
Qualifications
Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study.
Must be available May 2026 - August 2026.
Working knowledge of Microsoft Office and the Windows operating environment.
Primary Job Duties and Responsibilities
Basic understanding of Layer 2 and Layer 3 networking
Basic understanding of how a firewall works.
Experience configuring network devices
Performance Expectations
Establish and maintain effective work relationships within the department and the company.
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
Maintain sensitive and confidential information regarding company information.
Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
Auto-ApplyComputer Field Technician
Computer technician job in Des Moines, IA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 4-6 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Computer technician job in Ankeny, IA
IT Support Specialist-25002313 Description Linde Gas & Equipment Inc. IT Support SpecialistLocation: Ankeny, IA Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure.
You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions.
Although the position is primarily based in Medford, support is not restricted to that location.
The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment.
What we offer you!What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities:Technical Support:Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution.
Provide technical assistance for application system upgrades and monitor changes to operating system software as directed.
Performance Monitoring & Maintenance:Analyze performance and implement improvements to ensure the stability of personal computers.
Proactively monitor and maintain personal computers and resolve user-reported issues.
Hardware and Software Deployment:Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support.
Order computer supplies and maintain resource availability as required.
Conference Room A/V Support:Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings.
Device Management:Troubleshoot and activate smartphone, tablet, and handheld devices Assist with depot operations as needed.
Process Adherence:Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets.
Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently.
Problem Analysis & Recommendations:Analyze potential solutions and recommend the best course of action within your area of expertise.
Present findings and actionable recommendations to stakeholders.
Task Management:Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner.
Qualifications What makes you great:Basic3-5 years of experience in IT equipment support Proficiency in troubleshooting hardware, software, and A/V systems.
Knowledge of service request system.
Strong problem-solving abilities to address technical issues and ensure system stability.
Familiarity with inventory and asset management tools.
Excellent communication skills with the ability to work both independently and collaboratively.
Experience with IT desk-side support or technical assistance roles.
Expertise in managing technical escalations and meeting SLA targets.
Prior involvement in IT projects or initiatives.
Flexibility to provide after-hours support as needed.
Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): Degree or advanced studies in computer science or related field Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion.
We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc.
(LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.
S.
We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc.
LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1Primary Location Iowa-AnkenySchedule Full-time Job - ITUnposting Date Ongoing
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Des Moines, IA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training