Post job

Computer test technician vs technical support technician

The differences between computer test technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer test technician and a technical support technician. Additionally, a computer test technician has an average salary of $44,148, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for a computer test technician include troubleshoot, PC and ESD. The most important skills for a technical support technician are customer service, technical support, and patients.

Computer test technician vs technical support technician overview

Computer Test TechnicianTechnical Support Technician
Yearly salary$44,148$40,210
Hourly rate$21.23$19.33
Growth rate10%10%
Number of jobs53,180165,677
Job satisfaction--
Most common degreeAssociate Degree, 49%Bachelor's Degree, 40%
Average age4242
Years of experience22

Computer test technician vs technical support technician salary

Computer test technicians and technical support technicians have different pay scales, as shown below.

Computer Test TechnicianTechnical Support Technician
Average salary$44,148$40,210
Salary rangeBetween $30,000 And $63,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between computer test technician and technical support technician education

There are a few differences between a computer test technician and a technical support technician in terms of educational background:

Computer Test TechnicianTechnical Support Technician
Most common degreeAssociate Degree, 49%Bachelor's Degree, 40%
Most common majorElectrical EngineeringBusiness
Most common collegeNortheastern UniversityStanford University

Computer test technician vs technical support technician demographics

Here are the differences between computer test technicians' and technical support technicians' demographics:

Computer Test TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 8.1% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer test technician and technical support technician duties and responsibilities

Computer test technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Assemble and test USB's.
  • Install, maintain, test, adjust, troubleshoot and repair relay and control equipment.
  • Assist other computer technicians as needed on complex PC assembly, integration and configuration projects.
  • Integrate and configure a wide variety of PC hardware, operating systems, software and peripherals.
  • Install and troubleshot hardware of laptops, printers, cameras, and other various computer-relate peripherals.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Computer test technician vs technical support technician skills

Common computer test technician skills
  • Troubleshoot, 19%
  • PC, 15%
  • ESD, 13%
  • Windows, 11%
  • Test Results, 7%
  • Desktop Computers, 7%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

Browse computer and mathematical jobs