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Computing and tablet specialist vs help desk specialist

The differences between computing and tablet specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computing and tablet specialist and a help desk specialist. Additionally, a help desk specialist has an average salary of $51,065, which is higher than the $42,962 average annual salary of a computing and tablet specialist.

The top three skills for a computing and tablet specialist include customer service, electronic devices and windows. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Computing and tablet specialist vs help desk specialist overview

Computing And Tablet SpecialistHelp Desk Specialist
Yearly salary$42,962$51,065
Hourly rate$20.65$24.55
Growth rate10%10%
Number of jobs39,01175,004
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Average age4242
Years of experience22

Computing and tablet specialist vs help desk specialist salary

Computing and tablet specialists and help desk specialists have different pay scales, as shown below.

Computing And Tablet SpecialistHelp Desk Specialist
Average salary$42,962$51,065
Salary rangeBetween $25,000 And $73,000Between $35,000 And $73,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Schulte Roth & Zabel
Best paying industry-Technology

Differences between computing and tablet specialist and help desk specialist education

There are a few differences between a computing and tablet specialist and a help desk specialist in terms of educational background:

Computing And Tablet SpecialistHelp Desk Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Computing and tablet specialist vs help desk specialist demographics

Here are the differences between computing and tablet specialists' and help desk specialists' demographics:

Computing And Tablet SpecialistHelp Desk Specialist
Average age4242
Gender ratioMale, 79.7% Female, 20.3%Male, 79.4% Female, 20.6%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.4% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computing and tablet specialist and help desk specialist duties and responsibilities

Computing and tablet specialist example responsibilities.

  • Manage all social media accounts for company (Facebook, Instagram, Craigslist, etc . )
  • Perform in-home interviewing of potential foster families, clinically assess family environment and complete thorough walk-through of all potential foster homes.
  • Monitor and troubleshot the software burn process, and check for accuracy.
  • Conduct iLife conferences for clients and business professionals.

Help desk specialist example responsibilities.

  • Manage network software deployment, imaging/backup and unattend OS installations
  • Develop, implement, and support customized manage VPN solutions for customers.
  • Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
  • Support CITRIX by resolving connectivity issues when problems are reported.
  • Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
  • Repair PCs and printers install software supervise interns
  • Show more

Computing and tablet specialist vs help desk specialist skills

Common computing and tablet specialist skills
  • Customer Service, 31%
  • Electronic Devices, 11%
  • Windows, 7%
  • Product Knowledge, 7%
  • Dynamic Environment, 4%
  • Profitable Growth, 4%
Common help desk specialist skills
  • Customer Service, 13%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Desk Support, 6%
  • Phone Calls, 5%
  • Client Facing, 4%

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