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Conference services manager vs banquet manager

The differences between conference services managers and banquet managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a conference services manager and a banquet manager. Additionally, a banquet manager has an average salary of $53,423, which is higher than the $50,711 average annual salary of a conference services manager.

The top three skills for a conference services manager include reservations, conference services and booking. The most important skills for a banquet manager are wine, customer service, and guest satisfaction.

Conference services manager vs banquet manager overview

Conference Services ManagerBanquet Manager
Yearly salary$50,711$53,423
Hourly rate$24.38$25.68
Growth rate10%10%
Number of jobs121,57893,415
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 59%
Average age3939
Years of experience44

What does a conference services manager do?

A Conference Services Manager organizes and oversees conferences from planning to execution, ensuring efficiency and smooth operations. They meet with clients and representatives to learn about their event needs and budgets. From there, a Conference Services Manager develops plans and guidelines with staff, books caterers and venues according to the clients' preferences, arrange programs, and coordinates other services. They lead and encourage staff to reach goals, maintaining an active communication line to promptly and efficiently resolve any issues.

What does a banquet manager do?

A banquet manager oversees the daily operations of banquet-hosting establishments, from planning to execution, ensuring events run smoothly and efficiently according to client requirements and preferences. They coordinate with the banquet director and head chef, working together to establish goals, guidelines, budgets, schedules, and strategies to meet the events' needs. They have the authority to delegate responsibilities among staff, communicate with clients, and liaise with external parties to secure supplies. It is also their responsibility to manage the venue, decorations, seat plans, and other services, resolving issues promptly and professionally to ensure client and guest satisfaction.

Conference services manager vs banquet manager salary

Conference services managers and banquet managers have different pay scales, as shown below.

Conference Services ManagerBanquet Manager
Average salary$50,711$53,423
Salary rangeBetween $38,000 And $67,000Between $39,000 And $71,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaHawaii
Best paying companyAppleWaverley Country Club
Best paying industryHospitalityHospitality

Differences between conference services manager and banquet manager education

There are a few differences between a conference services manager and a banquet manager in terms of educational background:

Conference Services ManagerBanquet Manager
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 59%
Most common majorHospitality ManagementBusiness
Most common collegeCornell UniversityCornell University

Conference services manager vs banquet manager demographics

Here are the differences between conference services managers' and banquet managers' demographics:

Conference Services ManagerBanquet Manager
Average age3939
Gender ratioMale, 27.8% Female, 72.2%Male, 54.6% Female, 45.4%
Race ratioBlack or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 17.8% Asian, 8.9% White, 55.9% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.6% Hispanic or Latino, 18.2% Asian, 8.0% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between conference services manager and banquet manager duties and responsibilities

Conference services manager example responsibilities.

  • Lead weekly team meetings to review group resumes and BEOs with key hotel staff.
  • Manage RFP's; review contracts; and coordinate with select vendors from planning to implementation.
  • Handle groups with meeting and catering requirements throughout entire booking process.
  • Create BEOs and resumes to communicate in detail to all staff members on property
  • Focuse on upselling food and beverage, meeting room rental, guest room rates, and other hotel services.
  • Season in all areas of the booking process, from prospecting and qualifying, to settling attrition upon completion of program.
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Banquet manager example responsibilities.

  • Manage the hotel restaurant a few nights a week and assist with bartending.
  • Manage bar functions, as well as maintain inventory and train all bartending staff.
  • Manage department service standards, POS system, payroll, schedules and labor /beverage costs.
  • Develop specific plans with UN affiliate organizations to achieve their goals and to accommodate VIP and other special requirements.
  • Create BEO, menus and tracking forms.
  • Administer Delphi and POS system procedures to improve internal operations.
  • Show more

Conference services manager vs banquet manager skills

Common conference services manager skills
  • Reservations, 11%
  • Conference Services, 10%
  • Booking, 9%
  • Banquet Event Orders, 6%
  • Repeat Business, 5%
  • Delphi, 4%
Common banquet manager skills
  • Wine, 12%
  • Customer Service, 12%
  • Guest Satisfaction, 9%
  • Customer Satisfaction, 5%
  • Guest Service, 5%
  • Quality Service, 4%

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