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Conference services manager vs shift manager

The differences between conference services managers and shift managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a conference services manager and a shift manager. Additionally, a conference services manager has an average salary of $50,711, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a conference services manager include reservations, conference services and booking. The most important skills for a shift manager are cleanliness, inventory management, and management.

Conference services manager vs shift manager overview

Conference Services ManagerShift Manager
Yearly salary$50,711$32,110
Hourly rate$24.38$15.44
Growth rate10%10%
Number of jobs121,578335,517
Job satisfaction--
Most common degreeBachelor's Degree, 75%High School Diploma, 34%
Average age3939
Years of experience44

What does a conference services manager do?

A Conference Services Manager organizes and oversees conferences from planning to execution, ensuring efficiency and smooth operations. They meet with clients and representatives to learn about their event needs and budgets. From there, a Conference Services Manager develops plans and guidelines with staff, books caterers and venues according to the clients' preferences, arrange programs, and coordinates other services. They lead and encourage staff to reach goals, maintaining an active communication line to promptly and efficiently resolve any issues.

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

Conference services manager vs shift manager salary

Conference services managers and shift managers have different pay scales, as shown below.

Conference Services ManagerShift Manager
Average salary$50,711$32,110
Salary rangeBetween $38,000 And $67,000Between $23,000 And $43,000
Highest paying CitySan Francisco, CALos Angeles, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleABB
Best paying industryHospitalityRetail

Differences between conference services manager and shift manager education

There are a few differences between a conference services manager and a shift manager in terms of educational background:

Conference Services ManagerShift Manager
Most common degreeBachelor's Degree, 75%High School Diploma, 34%
Most common majorHospitality ManagementBusiness
Most common collegeCornell UniversityCornell University

Conference services manager vs shift manager demographics

Here are the differences between conference services managers' and shift managers' demographics:

Conference Services ManagerShift Manager
Average age3939
Gender ratioMale, 27.8% Female, 72.2%Male, 43.1% Female, 56.9%
Race ratioBlack or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 17.8% Asian, 8.9% White, 55.9% American Indian and Alaska Native, 0.6%Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between conference services manager and shift manager duties and responsibilities

Conference services manager example responsibilities.

  • Lead weekly team meetings to review group resumes and BEOs with key hotel staff.
  • Manage RFP's; review contracts; and coordinate with select vendors from planning to implementation.
  • Handle groups with meeting and catering requirements throughout entire booking process.
  • Create BEOs and resumes to communicate in detail to all staff members on property
  • Focuse on upselling food and beverage, meeting room rental, guest room rates, and other hotel services.
  • Season in all areas of the booking process, from prospecting and qualifying, to settling attrition upon completion of program.
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Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
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Conference services manager vs shift manager skills

Common conference services manager skills
  • Reservations, 11%
  • Conference Services, 10%
  • Booking, 9%
  • Banquet Event Orders, 6%
  • Repeat Business, 5%
  • Delphi, 4%
Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%

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