Coordinator jobs in Concord, MA - 1,584 jobs

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Job Title: Food Safety Quality Assurance Coordinator Salary Range: $18.00 - 25.00 per hour About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement Primary responsibility is to maintain the "Global Quality System" of LSG Sky Chefs to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards. Main Accountabilities Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers and airline customers Daily monitor of Good Manufacturing Practices (GMPs) for compliance Verify of coolers and freezer room temperature for compliance Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis Obtain Chef Table samples to verify compliance to specification Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up) Conduct portion control weight compliance to specifications Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment) Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis Create charts, trending reports, training materials and visuals Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements Supports the Jump-off (commissary) locations with oversight Train hourly employees as needed Perform other tasks as requested Knowledge, Skills and Experience High School Diploma or equivalent Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP's, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment. Previous food industry and quality assurance experience a plus Ability to work in cold environment ( Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver. Ability to lift/push a minimum of 25 lbs. Strong mathematical, analytical, verbal, written, interpersonal and organizational skills Ability to work in fast paced environment with large groups Must be flexible to work weekends/holidays LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Assisting Hands provides professional in-home health care services, enabling clients to remain safely and comfortably in their own homes. The company is recognized as a Provider of Choice in the Boston area, consistently delivering high-quality support. With a focus on helping clients thrive at home , Assisting Hands offers a comprehensive suite of services, from companionship and personal care to transportation and meal preparation. By embracing technology, they keep family members updated through a secure portal and ensure seamless communication with health care providers. Assisting Hands is committed to enhancing client well-being by reducing hospitalizations and maintaining independence while providing highly trained caregivers. Role Description As often the first team member to interact with a prospective client, the Intake/Care Coordinator plays an essential role in client acquisition and retention. This position focuses on driving client acquisition by guiding prospective customers through all phases of the intake process. The Intake/Care Coordinator partners closely with our Operations, Client Care, and Marketing teams to ensure coordinated and thoughful care planning from start to finish. Essential Duties and Responsibilities Take all leads calls, as well as follow up on inquiries via email, SMS and other digital means Speak knowledgeably about our services and address questions with confidence and care Qualify opportunities by gathering client needs, care requirements, and service preferences Work in conjunction with our client care team to facilitate smooth transitions from inquiry to assessment to start of care. Utilize our CRM and scheduling platform to document all infmation quickly and accurately Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions. Act as an adjunct to the Client Care Team for field visits Triage and assist with client calls during business and off-hours as needed Required Qualifications and Skills 2+ years Intake/Healthcare Sales experience Bachelor's degree preferred or equivalent work experience in sales, healthcare, or customer service Experience with CRM systems and ability to use technology to manage leads, track progress, and report on KPIs. Strong ability to manage high volumes of inbound calls while delivering excellent customer service Strong interpersonal skills with a high degree of empathy and active listening Self-starter with excellent follow-through and a results-driven mindset Exceptional written and verbal communication skills Demonstrated ability to work collaboratively across departments to achieve outcomes 2+ years experience with general Healthcare Work Enviroment Hybrid: some in-office but also remote work options available some client site visits needed Benefits Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan License/Certification Driver's License (Required) Ability to Commute: Lexington, MA 02420 (Required) Pay Range $55,000-70,000/year Come Grow With Us!

We're seeking a Training Coordinator to support inspector programs by coordinating training, maintaining records, and providing administrative support. This role works closely with station representatives and inspectors to ensure smooth operations and compliance with program standards. Location: Shrewsbury, MA Schedule: Mon-Fri 8a-5p Pay: $21.00 - $26.00 per hour (based on experience) Job Purpose This position is responsible for coordinating and supporting day-to-day activities related to station and inspector programs, including applications, documentation, training coordination, and administration of the electronic certificate program. The role serves as a point of contact between the organization and station owners/managers, supporting successful program certifications and recertifications, compliance efforts, and alignment with established program requirements. Responsibilities Coordinate inspector training activities in accordance with established procedures, including: Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy. Scheduling training sessions and notifying applicants of assigned dates and locations. Maintaining and updating training curricula, rosters, and related materials as directed. Track and document training participation and outcomes. Assist with updates to policies and procedures under guidance of leadership. Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support. Maintain accurate and updated inspector records in administrative databases. Respond to inquiries from station personnel in a timely and professional manner. Review and process inspector applications in accordance with established program standards. Monitor training participation and assist stations and inspectors with training profiles. Assist with financial reconciliation related to training sessions. Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems. Work with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed. Support inspector training sessions, including classroom setup, material distribution, and logistical preparation. Participate in continuous improvement and customer satisfaction initiatives, including activities within the company's Quality Management System (QMS). Provide input as requested based on assigned responsibilities. Performs other duties as required. Qualifications High school diploma or equivalent required, college degree preferred. Strong interpersonal skills including effective listening and the ability to interact professionally with customers and colleagues. Excellent verbal, written, and organizational skills. Experience with working with Microsoft Office products (Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills. Comprehensive knowledge of service station/repair industry a plus.

Build the Backbone of a High-Growth Organization At City Wide Facility Solutions - Boston, we help commercial properties across Central and Eastern Massachusetts simplify facility management through a single point of accountability. As a leader in the managed services space, we connect clients with top-tier vendors and ensure seamless execution across janitorial, maintenance, and specialty services. We're looking for a detail-oriented, highly organized Administrative Coordinator who thrives behind the scenes-keeping processes tight, documentation accurate, and operations running smoothly. This role is critical to ensuring strong internal workflows, compliance, and exceptional service delivery. What You'll Do: Support Core Operational Processes Prepare Client NJS and supply quotes for the Operations team Issue NJS confirmations to Independent Contractors Assist with administrative coordination across multiple operational workflows Insurance & Compliance Management Ensure all active Independent Contractors have current Certificates of Insurance (COIs) on file Coordinate with City Wide's insurance agent to obtain accurate COIs for new clients Maintain and update all insurance documentation within the City Wide system New Client Onboarding & Starts Lead administrative aspects of new client onboarding, including welcome communications, CRM setup, and key inventory Support Vendor Sourcing & Compliance by scheduling Independent Contractor walkthroughs Prepare and issue Contracts for Services to Independent Contractors for new accounts Ongoing Client & Data Management Maintain accurate, up-to-date client and contractor data in the CRM Organize and manage operational documents within SharePoint Assist with updates to existing client agreements, scopes of service, and insurance as needed Why Join City Wide: Stable, full-time role with consistent hours Comprehensive benefits package: medical, dental, vision, life, FSA & HRA 401(k) with company match Generous paid time off, including holidays and volunteer time Exposure to multiple areas of business operations with room to grow Collaborative, fast-paced environment where your organization skills make a real impact What You Bring: Strong organizational skills with the ability to prioritize and manage multiple tasks Excellent attention to detail and commitment to accuracy Clear, professional written and verbal communication skills Ability to meet deadlines in a fast-moving environment Comfort working with CRMs, document management systems, and administrative workflows Professional demeanor and ability to work with a wide range of personalities Valid driver's license and willingness to visit client sites as needed If you enjoy process, precision, and keeping operations running efficiently, this is an opportunity to play a key role in a growing organization where your work directly supports client satisfaction and internal success. Join City Wide Facility Solutions - Boston and help power the operations behind our growth

If you are looking for an opportunity to break away from your silo to grow your career while being on projects across mission critical data centers, healthcare, science & technology, we are looking for you. Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project. We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a BIM Coordinator at our Boston, MA headquarters. (Hybrid - Seaport District three-minute walk from South Station) As a BIM Coordinator, you will be part of a designated team that covers all industry sectors across the company including Mission Critical Data Centers, Healthcare, Science & Technology. While making an impact on BIM improvement projects, you will have the opportunity to be mentored by our BIM Manager. Expand your skillset and have a voice by working outside the box with the way we approach projects at Vanderweil. Benefits: The compensation range is $80 - $100K Medical, Dental, Vision, matching 401K Vacation and paid holidays Mentorship Wellness program Responsibilities: Project model coordination (clash detections) using BIM360/ACC. Working on a variety of projects across different industries. Streamline BIM modeling processes. Research BIM applications and third parties. Assist BIM Manager with in-house BIM Webinars. Requirements: 3+ years BIM or VDC background Bachelor's degree or equivalent experience BIM 360/ACC (Autodesk Construction Cloud) Revit knowledge Our Work Culture: At Vanderweil Engineers, we recognize the importance of work-life synergy and believe our best work is done when flexibility is offered, and wellness is supported. Our flexible and hybrid work style allows team members to have the freedom to be innovative and drive results their way. Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority. If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at ******************* We are an equal opportunity employer committed to diversity in the workplace.

We are seeking a BIM Coordinator to manage and execute BIM processes for innovative projects in life sciences, healthcare, and higher education. The ideal candidate will have strong expertise in mechanical systems, BIM software, and delivering efficient, high-quality designs. Responsibilities: Develop, manage, and maintain 3D models for preconstruction and construction phases. Review contract documents, resolve issues, and collaborate with the Project Management team. Conduct clash detection, track resolutions, and update project models. Create accurate, code-compliant drawings and layouts tailored to field needs. Coordinate schedules, equipment placement, and maintenance zones with project teams. Communicate effectively with field personnel and address design questions. Mentor and support team members while maintaining high standards. Qualifications: 5+ years of BIM coordination experience. Proficiency in Revit, Navisworks, BIM 360, and Trimble tools. Knowledge of mechanical systems, plumbing, and NFPA codes. Experience in preconstruction, fabrication, and construction processes. Strong time management and attention to detail. Ability to produce precise, build-ready drawings. Why Join Us? Work on dynamic, cutting-edge projects. Competitive benefits, including medical, dental, and 401(k) with company contributions. Quarterly bonuses, tuition reimbursement, and ample PTO. Opportunities for professional growth in a collaborative environment.

Must Have: Bachelor's degree in Business, Communications, Project Management, or related field Pharmaceutical or Med Device Experience 2-3 years of relevant experience in project coordination or administrative roles Ability to multitask, prioritize work, and perform under tight deadlines Organizational skills: adept at managing schedules, deadlines, documents, and logistical details Communication: strong verbal, written, and presentation abilities to engage with diverse stakeholders Technical proficiency: proficient in Microsoft Office (Word, Excel, Outlook), and familiarity with project management tools (e.g., MS Project, Smartsheet) Attention to detail: meticulous with project documentation, budgets, and risk tracking Problem-solving: proactive in identifying challenges and proposing solutions

Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

Job Title: Healthcare Coordinator Type: Full-Time / Hybrid About: Join one of Boston's top healthcare organizations and start your career in healthcare! My client is seeking a motivated and organized individual to join their team as a Healthcare Coordinator. This is a fantastic opportunity for someone interested in healthcare and looking to grow professionally while making a meaningful impact on patients' experiences. Position Overview: As a Healthcare Coordinator, you will be the first point of contact for patients and visitors, providing excellent customer service and administrative support. You will work closely with a collaborative team to ensure smooth operations and exceptional patient care. This role offers room for growth within the organization and a chance to gain valuable healthcare experience. Key Responsibilities: Greet patients and visitors and provide a positive, professional experience. Answer phone calls and respond to inquiries in a timely manner. Check in patients, verify information, and schedule appointments. Assist with administrative tasks, including data entry, record keeping, and coordination of patient documents. Work closely with the healthcare team to support day-to-day operations. Contribute to a collaborative team environment and support ongoing process improvements. Qualifications: Bachelor's degree (preferably in Healthcare Management, Public Health, or a related field). 1-2 years of customer service experience required. Strong communication and organizational skills. Ability to multitask and work effectively in a team-oriented environment. Interest in pursuing a career in healthcare and eagerness to learn and grow. What They Offer: Hands-on experience in a leading healthcare organization. Opportunities for professional development and career advancement. Supportive team environment with mentorship and guidance. Competitive salary and benefits package.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: Assist in coordination of multiple projects, including ordering, dispatch, and deliverables collection. Provide day to day help to PM to gather status of multi day projects or multi-site projects. Job will involve working in several computer system including Microsoft Office software as well as proprietary software. Other responsibilities as necessary. Duties and Responsibilities: Create and update trackers to show progress of project Work with other departments to ensure projects pieces are completed on schedule. Work with project manager to keep projects on schedule Opening and reporting on provisioning tickets Required Qualifications: 2 years customer service on the job experience OR 2 years' experience managing/coordinating telecommunications infrastructure projects preferred Microsoft Office Proficient - Excel, Word, Outlook, MS Project Familiar with Adobe Acrobat M-F availability with afterhours possible depending on project Preferred Qualifications: 4 year college degree/Military experience CAPM preferred, but previous job experience will be taken into account VoIP experience SDWAN experience WIFI experience Ethernet and cable Experience #LI-AH1

DEPARTMENT OF PUBLIC WORKS CITY OF WORCESTER The City of Worcester is seeking qualified applicants for the position of Cross Connection Coordinator for the Water Operations Division within the Department of Public Works. Under the direction of the Assistant Director of Water Operations, the position is responsible for protecting the public potable water supply by identifying, inspecting, and mitigating potential and actual cross-connections. This role ensures compliance with local, state, and federal regulations regarding backflow prevention and cross-connection control. The Cross Connection Coordinator will work closely with internal departments, private contractors, and customers to enforce program requirements and promote public health. The Cross Connection Coordinator reports to the Assistant Director of Water Operations and will receive directions as needed from the Director of Environmental Systems and the Water Resources Coordinator. Bilingual and multilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Manage and update the City's Cross Connection Control Program (CCCP) to satisfy local rules and regulations, Massachusetts statutory requirements and associated rules and regulations. Special consideration shall be given to certain timelines for all surveys, tests, and re-tests to ensure compliance. Supervise CCCP contractors working in the field conducting tests and surveys. Coordinate staff assigned to complete work under the CCCP. Conduct field inspections and tests of backflow prevention devices at municipal, commercial, industrial and residential properties. Perform surveys to identify potential cross-connections and recommend appropriate corrective actions. Maintain and update the cross-connection control database, including but not limited to inspection results, customer notifications, and enforcement actions. Maintenance includes close coordination with other departments to obtain up to date properties and business databases. Issue compliance notices, enforcement letters, and follow up on violations and delinquencies in accordance with municipal codes. Coordinate with building inspectors, fire inspectors, plumbing inspectors, code enforcement, plumbing contractors, and customers regarding backflow prevention requirements. Coordinate with the Water Operations Engineering staff on development and re-development of commercial, municipal, industrial, institutional, and residential buildings. Review and approve backflow submittals including plans and design data sheets. Provide technical guidance to property owners, developers, and design professionals. Respond to customer inquiries and complaints related to water quality and backflow issues. Prepare detailed inspection, investigation and statistical reports. Maintain certification in backflow prevention and cross-connection control. Complete all assigned training to maintain licensure and fluency with evolving regulatory requirements. Manage the hydrant use program including inventory of and inspection of hydrant backflow preventers and utilizing City software applications to register water use. Manage the irrigation meter program and maintain database of residential irrigation backflow preventers. Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Strong understanding of cross-connection control principles and programs, backflow prevention devices, and plumbing codes. Ability to read and interpret blueprints, site plans, and piping schematics. Familiarity with regulatory standards from EPA, AWWA, and state health/environmental agencies. Excellent written and verbal communication skills. Strong organizational and data management skills. Mass DEP Certified Backflow Prevention Assembly Tester license obtainable within 6 months of hire. Mass DEP Cross-Connection Surveyor license obtainable within 6 months of hire. Proficient in Microsoft Office Suite, Apple IOS platforms and experience with cross-connection tracking software. Ability to work independently, manage time efficiently, and handle multiple tasks. Regular onsite attendance is required. MINIMUM REQUIREMENTS: High school diploma or GED supplemented with certifications and courses related to water systems operations or plumbing required; associate or technical degree preferred. Three (3) years of experience in water distribution, plumbing inspection, or backflow prevention, preferably in a municipal setting. Mass DEP Certified Backflow Prevention Assembly Tester license or the ability to obtain within six (6) months of hire. Mass DEP Cross-Connection Surveyor license or the ability to obtain within six (6) months of hire. Valid Driver's License. PREFERRED QUALIFICATIONS: Bachelor's degree in engineering, environmental science, or a related field may be considered. Valid Mass DEP Certified Backflow Prevention Assembly Tester license. Valid Mass DEP Cross-Connection Surveyor license. Three (3) years of experience managing or supervising Cross Connection Program and Backflow prevention, including testing and surveying. SALARY RANGE: $33.72 - $41.09 hourly, full-time, with an excellent benefits package. To apply, please visit: ****************************** or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, NOVEMBER 21, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, ************, .

Title: Transportation Coordinator Duration : 6 Months Contract Monday-Friday, 10:30 AM-7:00 PM. Overtime eligible, with potential OT during early mornings, late evenings, and weekend nights as needed. Responsible for overseeing the transit services, including consulting with related programs and vendors, managing schedules, and ensuring efficient operations. Key duties include maintaining the Daytime Van booking system, processing data entry payroll, collaborating with disability resource offices, and handling customer service concerns. Additionally, the Coordinator organizes charter reservations, ensures safety compliance, supports the GPS vehicle tracking system, and assists with administrative tasks and day-to-day operations. Duties and Responsibilities: Provides administrative, communication, and information systems support for all Transit Services including fixed route Shuttle, Daytime Van, Evening Van services, and Charter Operations. Act as a liaison with related programs, departments, or projects within the university or with vendors, keeping my supervisor informed of relevant information. Create and adjust schedules and run sheets as instructed, accounting for transitions between full service, holidays, and summer service. Manages the new Daytime van APP driven Online booking system to ensure it is working efficiently and effectively for the community members with disabilities. Communicates with the Accessibility Education Office, Office of Disability Resources and Local Disability Coordinators on rider authorization and contact information. Maintain and update the Transit website, ensuring all information is accurate. Researches and assists with customer service concerns. Draft, edit, and prepare correspondence, reports, and other materials using word processing, spreadsheets, and/or databases. Completes weekly schedules for driver assignments, regular service, and charters in compliance all FMCSR's. Hires overtime to fill open schedule assignments. Updates refused OT report during the weekly hiring process. Assists in the preparation of the weekly payroll for TS department. Accurately process data entry payroll for a team of 31 transit drivers in a timely manner. Ensure compliance with company policies, Local 877 union and legal regulations. Document and authorize payroll corrections when necessary. Organize and manage operational aspects of charter reservations in coordination with other transit staff members. Supports transit vehicle technologies; Seon in-vehicle camera system and Luminator destination signs Perform duties in a safe, efficient manner in compliance with all applicable university policies and safety procedures. Activates and supports the functionality of PASSIO GO - GPS vehicle (Real Time tracker and next stop indicator). Provides back-up support to Fleet Management as needed Works with office staff to develop, implement and maintain a wide range of administrative and service performance documents. Performs other duties as required. Requirements: The ideal candidate must be a college graduate with five years related customer service experience. Candidate must also demonstrate effective public relations skills and display professionalism when interacting with customers and transit team members. It is essential to possess a demonstrated ability to multi-task in a fast paced, customer focused environment. Candidate must have strong communication and organizational skills that result in support for high quality customer service performance standards. Employee must exhibit core competencies that demonstrate teamwork, collaboration and accountability while fostering a culture of Equity, Inclusion, Diversity and Belonging.

This position is an anticipated vacancy. It is expected to be vacant by 10/20/2025. However, the current incumbent has a right to rescind their retirement, leave, or resignation up until the day of the expected vacancy date. Your hire will not be confirmed until the position is vacated Discover the John D. O'Bryant School of Mathematics and Science, a distinguished institution with roots tracing back over a century to its founding as Mechanic Arts High School in 1893. Following a series of transformations, including a merger in 1989 and a renaming in 1992 to honor John D. O'Bryant, our school stands as a beacon of educational excellence in Boston. Our commitment to preparing students for success in STEM fields and beyond is unwavering, underscored by our partnership with the Brookline Center to implement the groundbreaking BRYT intervention. The Brookline Center will partner with the John D. O'Bryant School of Mathematics and Science to establish School-Based Bridge Programs (“SBBP”) for students with Serious Emotional Disturbance/Serious Mental Illness (SED/SMI). The Bryt program, initiated in collaboration with the Brookline Center, focuses on enhancing student resilience and ensuring equitable access to support services across diverse communities. Originating in Brookline and expanding statewide, Bryt has grown to include over 60 schools beyond Massachusetts, with a notable presence in Oregon and New York's Hudson Valley region. Through strategic planning and continuous expansion efforts, Bryt has become a pivotal resource in schools nationwide, supporting students in their academic journeys and beyond. O'Bryant is seeking staff members who Believe in the transformative power of a STEM-based education; Want to create exciting, creative, and challenging opportunities for students; Seek to serve all students' needs including students with disabilities and Multi-Language Learners in an inclusive environment; and Are committed to eliminating barriers that perpetuate systemic oppression. Reports To: Head of School Position Overview: The O'Bryant's BRYT Program was developed to support students who are returning from an acute hospitalization or those students at risk of needing hospitalization. Students in BRYT often have complex medical, emotional, and academic needs that require intensive support to help them return to their regular class schedule. The role of the support specialist is to provide academic and social-emotional support to students enrolled in the BRYT program to help them achieve the credits needed to complete the school year and/or to stay on track for graduation. Responsibilities: With the support of the Administrative Team, Clinical Coordinator, and Student Success Team, participate in intake meetings with students upon enrollment in the BRYT program Work with the Clinical Coordinator, Student Success Team, and students enrolled in BRYT to develop individual goals and discharge criteria for the program Provide tutoring and academic assistance to students in the BRYT program Monitor & document the academic progress of students Maintain daily logs of work completed, coping skills used, and accomplishments/challenges Input student information into the online database(s) Maintain regular contact with all classroom teachers to obtain updates on students' academic standing, to gather coursework, and to receive extra support for students as needed Maintain the daily attendance log for students in BRYT Monitor class attendance by documenting when students enter and leave the BRYT classroom Maintain a “seriousness of purpose” culture/productive workspace so that students can complete class assignments with minimal distractions Perform check-ins with students regarding emotional functioning as needed Assist students in using coping skills that will help them regulate and re-engage with class and/or school work Maintain files for students in BRYT With the support of the Clinical Coordinator and Student Success Team, maintain proactive, two-way communication with parent(s)/guardian(s) of BRYT students regarding academic progress and support needs Immediately communicate any urgent student concerns to the Clinical Coordinator Collaborate/Communicate with the Clinical Coordinator and Administrative Team, as needed Participate in the Student Success Team re-entry and other meetings upon request to ensure support coordination for all students in the BRYT program. Work with Clinical Coordinator and Student Success Team to learn, and then teach, coping skills to students enrolled in Bridge, as needed Attend weekly staff meetings Participate in professional development as appropriate Performs related duties of similar nature as requested by supervisor and/or Head of School, to assure smooth school function. Qualifications - Required: Education: Bachelor's Degree Prior tutoring experience is required Demonstrated interest in supporting students struggling with complex challenges Experience working with students with social-emotional challenges Strong organization skills Experience working within an urban educational setting is preferred Qualifications - Preferred: Bilingual candidates preferred 3-5 years experience in special education or clinical setting Terms: Managerial B Please refer to *************************************** (under "Employee Benefits and Policies") for more information on salary and compensation. Salaries are listed by Unions and Grade/Step. Note: School-based managerial employees will work 223 days between July 1st and June 30th each year. The 223-day work-year will include the 180 days in which the school is in session, and the additional days will be determined by the employee and the principal or head of the school. This position is subject to the City of Boston residency requirement. School-based managerial employees are not eligible for vacation time or compensatory time. In the event of school cancellation due to snow or inclement weather, school-based managerial employees need not report to work. The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at accommodations@bostonpublicschools.org.

hOS is an early-stage technology company founded in 2021 by several DataRobot alumni and former executives, including founder and former CEO Jeremy Achin. The company is operating in stealth-mode developing scalable technologies and AI-driven products that will make significant positive change in the world. About the role In this role, you will own the coordination of candidates throughout the recruitment process. We have an aggressive hiring plan and you will be a critical component to our success in building a world-class team. This role will work across the organization and support in developing best practices for recruitment. If you are looking to join a fast-growing and make a direct impact on the growth of the organization this is the role for you! Responsibilities: Coordinating calls and video conferences for candidates throughout the recruitment process Point of contact for all coordination efforts Own the development of best practices for scheduling candidates within our organization Collaborate with the recruitment team and the business on recruitment best practices Build relationships with individuals and with pools of talent in support of current and future hiring needs Qualifications: You have strong attention to detail Excellent communication skills both written and verbal Professional Proficiency in English Experience working in a fast-paced talent organization You are passionate about building world-class teams We are an equal opportunity employer and select individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE\: No substitutions will be permitted for the required (B) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. About the Organization: The Division of Insurance ("DOI"), an Agency within the Office of Consumer Affairs and Business Regulation, administers the Commonwealth's insurance consumer protection laws through its regulation of the insurance industry. The primary mission of the Division is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. The Division also investigates and responds to consumer inquiries and complaints, enforces state insurance laws and regulations, and provides the public with accurate and unbiased insurance information. An important aspect of the Division's work is ensuring that the individuals and business entities conducting the business of insurance in Massachusetts do so in a legal and timely manner. The Division of Insurance is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Insurance values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Division of Insurance is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. About the Role: The Producer Licensing Unit at the Division of Insurance is responsible for ensuring that the 212,000 individuals and business entities conducting the business of insurance in Massachusetts are qualified and in good standing, and that they conduct business according to the Commonwealth's laws and regulations. The Program Coordinator III assists the Director of Producer Licensing with participating in and monitoring all aspects of the day-to-day operations of the Producer Licensing Unit. This includes establishing the Unit's weekly task schedule for handling a telephone queue that responds to 30,000 calls annually, monitoring this queue and assisting subordinate staff with questions or issues they encounter. The Program Coordinator III monitors assigned Unit activities by data analysis and query reports; acts as a liaison to provide Producer Licensing information to Division staff and other state and federal regulatory officials at all levels and to outside insurance related business entities; prepares written reports of Unit activity, responds to written, telephone and email inquiries about Unit activity and / or about specific licensees; The Program Coordinator III is the records control coordinator for the Producer Licensing Unit, collects and retrieves data about Unit activities, and monitors staff attendance. The Program Coordinator III supervises and participates in the EPRS reviews for subordinate staff. The Program Coordinator III supervises all aspects of the day-to-day operations of the Producer Licensing Unit and accordingly reports all issues that arise to the Director of Producer Licensing, other senior management and the Commissioner. The Program Coordinator acts as a liaison to the Commissioner's office to resolve licensing issues reported directly to the Commissioner and / or through Legislative offices. Duties and Responsibilities: Act as “Floor Supervisor” to monitor completion of tasks assigned to 3 Producer Licensing Unit license administrators, to ensure timely and effective operations and compliance with established licensing standards. Continuously monitor Unit productivity and the telephone queue and recommends to the Director of Producer Licensing and / or to the Commissioner and other senior management, any necessary reallocation of resources to ensure Unit's productivity goals are met and maintained. Assist the Director of Producer Licensing with establishing, refining and communicating to subordinate staff the Section protocols and procedures for timely and effective day-to-day operations. Propose changes to various licensing applications and other licensing procedures with the Director of Producer Licensing and communicate such changes to subordinate staff and licensees. Draft appropriate language to keep the Producer Licensing information on the DOI website up to date. Oversee processing of new producer license applications, renewal applications, and applications for all other license types (new and renewal) being issued by the Producer Licensing Unit including, but not limited to, Public Adjusters, Insurance Advisors, Surplus Lines Brokers, Reinsurance Intermediaries, Self-Storage and Portable Electronic licenses. Assign address changes, appointment and license terminations and other licensing actions in State Based Systems and by other manual means to licensing staff as determine necessary; review electronic and paper records to ensure compliance with applicable state and federal laws, guidelines and procedures. Manage staff processing of incoming Business Entity Articles of Organization and Foreign Corporate certificates for completeness and accuracy. Ensure staff are approving business names requested by applicants for new Business Entities and “Doing Business As” (“DBAs”), designations for individual and business entity producers appropriately as to not create overlapping entity names in the Commonwealth. Create large batch correspondence renewal reminders in SBS for approximately 200,000 licensees. Ensure renewal reminders are scheduled, clear and provide all relevant information for license renewals with the goal of reducing the need for follow-up outreach. Oversee Motor Vehicle Damage Appraiser (“MVDA”) license and renewal application procedures. Draft and maintain correspondence templates applicants regarding MVDA exam eligibility, missing requirements for licensure, requesting of appropriate forms, and maintain updated MVDA information on the DOI website. Ensure staff issuing licenses to all MVDA applicants who have passed both Part I and Part II of the MVDA examination are trained accordingly and are performing the relevant duties in accordance with licensing standards. Act as a liaison with multiple state and federal agencies and insurance related entities including, but not limited to, Automobile Damage Appraisers Licensing Board (ADALB), insurance companies, the National Association of Insurance Commissioners (NAIC) and the examination testing vendor, to exchange information, resolve problems and coordinate activities associated with a change in a producer's status. Confer with Division staff at all levels to exchange information, coordinate efforts and obtain information concerning licensing activities; confer with agency staff on technical and procedural licensing violations when certain enforcement actions are deemed necessary. Continuously review and analyze data concerning Producer Licensing Unit activities to best direct available resources toward more efficient and timely work processes, to assess progress in completing tasks, and / or to provide information to management. Actively participate in strategic planning and process improvements for the agency. Identify systems which require updating and revision to improve efficiency and effectiveness; take a lead role in coordinating and crafting solutions. Review, analyze and prepare reports concerning assigned Unit activities, to furnish required information and to make recommendations on process improvements to programs and activities. Submit monthly reports that indicate each Unit employee's current assignments and identify any licensing issues of which senior management should be aware. Respond timely and professionally to all telephone and written inquiries received from any source seeking information about Producer Licensing, including, but not limited to, license applicants and licensees, insurance companies, law firms and other state agencies. Compile data for use in monthly reporting of assigned Unit activities; continuously update and maintain quality of data in the producer licensing database (SBS) and informs (SBS) staff of any data quality or system issues. Provide on the job training and orientation for new employees, including use of the SBS database and other statewide enterprise systems. Provide general supervision of subordinate staff. Preferred Knowledge, Skills, and Abilities: Knowledge of the principles and practices of office management. Knowledge of the methods of general report writing. Knowledge of the methods used in the preparation of charts, graphs and tables. Knowledge of the types and uses of general office equipment. Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations. Ability to follow written and oral instructions. Ability to gather information through questioning individuals and by examining records and documents. Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence. Ability to assemble items of information in accordance with established procedures. Ability to determine proper format and procedures for assembling items of information. Ability to prepare general reports. Ability to maintain accurate records. Ability to prepare and use charts, graphs and tables. Ability to communicate effectively in oral expression. Ability to give written and oral instructions in a precise, understandable manner. Ability to deal tactfully with others. Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and / or economic backgrounds. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and / or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to exercise sound judgement. Ability to exercise discretion in handling confidential information. Knowledge of the principles, practices and techniques of supervision. All applicants should attach a cover letter and resume to their online submission for this position. SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION'S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL APPLY TO (OR WILL BE UTILIZED FOR) PLACEMENT WITHIN THE SALARY RANGE. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Tell us about a friend who might be interested in this job. All privacy rights will be protected.

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Sports & Family Coordinator will lead, develop and build the center portfolio of youth sports. They will also be bringing caregivers and families together, encouraging good health and fostering connections through various family activities and shared interests. Under the supervision of the Executive Director, the Sports and Family Coordinator oversees the administration and operations of the following program areas; youth sports, enrichment and arts, and family activities such as Parents Night Out and special family events all while ensuring a positive, safe, enriching environment, and others as developed based on the community needs in accordance to the YMCA core values and mission. The Sports & Family Coordinator supports the YMCA's mission to strengthen communities through youth development, healthy living, and social responsibility. Reporting to the Executive Director, this role leads youth sports programs, develops enrichment and arts activities, and coordinates family events such as Parents Night Out. The coordinator fosters community by promoting wellness, building connections among families, and ensuring a safe, engaging environment that reflects YMCA values and responds to local needs. Key ResponsibilitiesKey Functions/Responsibilities: • Oversee and enhance programs to meet community needs by supervising current offerings, launching new initiatives, and expanding services in alignment with strategic and operational goals. • Assists in the marketing and distribution of program information. • Manages program rosters, enrollment and reporting. Evaluate program effectiveness. • Recruits and hire diverse staff and volunteer teams across multiple dimensions of diversity. Train and develop staff and volunteers to meet programming goals and quality measures. Utilizes strategies to motivate, empower staff and achieve key objectives. • Models' relationship-building skills in all interactions. Develops and maintains collaborative relationships internally and externally to include community organizations. Maintains regular, clear, and concise communication within area of responsibility. • In partnership with Executive Director, monitors the budgets to meet fiscal objectives. • Coordinates facility use and schedules classes, activities, and events as needed. • Provides direct service instruction/facilitation of 5-10 hours per week in programs. Secures appropriate staffing for programs and provides coverage when needed. • Collaborate with other branch departments on programs and services as well as communication on upcoming activities. • Ensures a variety of program offerings including but not limited to physical activity, sports leagues, arts, dance, sports and games, that serve a wide range of age groups and interests. • Welcomes current and new family members and provides support in aligning their needs with programs and services. • Ensures programs and services meet community needs to include supervising existing program activities, establishing new program activities, and expanding the program within the community as needed, in accordance with strategic and operating plans. • Work with your Digital Leader to promote marketing and distribution of program information. Skills, Knowledge & ExpertiseEducation/Experience: • Bachelor's degree in human services / health sciences or related field preferred • Experience working with youth and families. • Two years of experience • Experience supervising and developing staff and volunteer teams. • Demonstrated understanding of age-appropriate skills of children • Previous experience operating sports leagues in a leadership role preferred. • Experienced in and passionate about creating and fostering communities and relationship building through programs. • Bilingual (Mandarin/English) strongly preferred. • Demonstrate initiative, effectively prioritize, and possess strong organizational skills. • Within 30 days of hire, completion of Child Abuse Prevention, Working with Program Volunteers (on-line?) CPR, First Aid, AED Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · · Ability to physically and verbally interact with members and staff. At times, be able to lift amounts up to 50 lbs. Required Training/Certifications: · Child Abuse Prevention CPR/AED and First Aid certifications Work Environment: · · The noise level in the work environment is usually moderate. This position requires a flexible schedule including daytime, evening

About the Organization: The Division of Insurance ("DOI"), an Agency within the Office of Consumer Affairs and Business Regulation, administers the Commonwealth's insurance consumer protection laws through its regulation of the insurance industry. The primary mission of the Division is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. The Division also investigates and responds to consumer inquiries and complaints, enforces state insurance laws and regulations, and provides the public with accurate and unbiased insurance information. An important aspect of the Division's work is ensuring that the individuals and business entities conducting the business of insurance in Massachusetts do so in a legal and timely manner. The Division of Insurance is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Insurance values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Division of Insurance is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. About the Role: The Producer Licensing Unit at the Division of Insurance is responsible for ensuring that the 212,000 individuals and business entities conducting the business of insurance in Massachusetts are qualified and in good standing, and that they conduct business according to the Commonwealth's laws and regulations. The Program Coordinator III assists the Director of Producer Licensing with participating in and monitoring all aspects of the day-to-day operations of the Producer Licensing Unit. This includes establishing the Unit's weekly task schedule for handling a telephone queue that responds to 30,000 calls annually, monitoring this queue and assisting subordinate staff with questions or issues they encounter. The Program Coordinator III monitors assigned Unit activities by data analysis and query reports; acts as a liaison to provide Producer Licensing information to Division staff and other state and federal regulatory officials at all levels and to outside insurance related business entities; prepares written reports of Unit activity, responds to written, telephone and email inquiries about Unit activity and / or about specific licensees; The Program Coordinator III is the records control coordinator for the Producer Licensing Unit, collects and retrieves data about Unit activities, and monitors staff attendance. The Program Coordinator III supervises and participates in the EPRS reviews for subordinate staff. The Program Coordinator III supervises all aspects of the day-to-day operations of the Producer Licensing Unit and accordingly reports all issues that arise to the Director of Producer Licensing, other senior management and the Commissioner. The Program Coordinator acts as a liaison to the Commissioner's office to resolve licensing issues reported directly to the Commissioner and / or through Legislative offices. Duties and Responsibilities: * Act as "Floor Supervisor" to monitor completion of tasks assigned to 3 Producer Licensing Unit license administrators, to ensure timely and effective operations and compliance with established licensing standards. Continuously monitor Unit productivity and the telephone queue and recommends to the Director of Producer Licensing and / or to the Commissioner and other senior management, any necessary reallocation of resources to ensure Unit's productivity goals are met and maintained. * Assist the Director of Producer Licensing with establishing, refining and communicating to subordinate staff the Section protocols and procedures for timely and effective day-to-day operations. * Propose changes to various licensing applications and other licensing procedures with the Director of Producer Licensing and communicate such changes to subordinate staff and licensees. Draft appropriate language to keep the Producer Licensing information on the DOI website up to date. * Oversee processing of new producer license applications, renewal applications, and applications for all other license types (new and renewal) being issued by the Producer Licensing Unit including, but not limited to, Public Adjusters, Insurance Advisors, Surplus Lines Brokers, Reinsurance Intermediaries, Self-Storage and Portable Electronic licenses. Assign address changes, appointment and license terminations and other licensing actions in State Based Systems and by other manual means to licensing staff as determine necessary; review electronic and paper records to ensure compliance with applicable state and federal laws, guidelines and procedures. * Manage staff processing of incoming Business Entity Articles of Organization and Foreign Corporate certificates for completeness and accuracy. Ensure staff are approving business names requested by applicants for new Business Entities and "Doing Business As" ("DBAs"), designations for individual and business entity producers appropriately as to not create overlapping entity names in the Commonwealth. * Create large batch correspondence renewal reminders in SBS for approximately 200,000 licensees. Ensure renewal reminders are scheduled, clear and provide all relevant information for license renewals with the goal of reducing the need for follow-up outreach. * Oversee Motor Vehicle Damage Appraiser ("MVDA") license and renewal application procedures. Draft and maintain correspondence templates applicants regarding MVDA exam eligibility, missing requirements for licensure, requesting of appropriate forms, and maintain updated MVDA information on the DOI website. Ensure staff issuing licenses to all MVDA applicants who have passed both Part I and Part II of the MVDA examination are trained accordingly and are performing the relevant duties in accordance with licensing standards. * Act as a liaison with multiple state and federal agencies and insurance related entities including, but not limited to, Automobile Damage Appraisers Licensing Board (ADALB), insurance companies, the National Association of Insurance Commissioners (NAIC) and the examination testing vendor, to exchange information, resolve problems and coordinate activities associated with a change in a producer's status. * Confer with Division staff at all levels to exchange information, coordinate efforts and obtain information concerning licensing activities; confer with agency staff on technical and procedural licensing violations when certain enforcement actions are deemed necessary. * Continuously review and analyze data concerning Producer Licensing Unit activities to best direct available resources toward more efficient and timely work processes, to assess progress in completing tasks, and / or to provide information to management. * Actively participate in strategic planning and process improvements for the agency. Identify systems which require updating and revision to improve efficiency and effectiveness; take a lead role in coordinating and crafting solutions. * Review, analyze and prepare reports concerning assigned Unit activities, to furnish required information and to make recommendations on process improvements to programs and activities. Submit monthly reports that indicate each Unit employee's current assignments and identify any licensing issues of which senior management should be aware. * Respond timely and professionally to all telephone and written inquiries received from any source seeking information about Producer Licensing, including, but not limited to, license applicants and licensees, insurance companies, law firms and other state agencies. * Compile data for use in monthly reporting of assigned Unit activities; continuously update and maintain quality of data in the producer licensing database (SBS) and informs (SBS) staff of any data quality or system issues. * Provide on the job training and orientation for new employees, including use of the SBS database and other statewide enterprise systems. * Provide general supervision of subordinate staff. Preferred Knowledge, Skills, and Abilities: * Knowledge of the principles and practices of office management. * Knowledge of the methods of general report writing. * Knowledge of the methods used in the preparation of charts, graphs and tables. * Knowledge of the types and uses of general office equipment. * Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. * Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations. * Ability to follow written and oral instructions. * Ability to gather information through questioning individuals and by examining records and documents. * Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence. * Ability to assemble items of information in accordance with established procedures. * Ability to determine proper format and procedures for assembling items of information. * Ability to prepare general reports. * Ability to maintain accurate records. * Ability to prepare and use charts, graphs and tables. * Ability to communicate effectively in oral expression. * Ability to give written and oral instructions in a precise, understandable manner. * Ability to deal tactfully with others. * Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and / or economic backgrounds. * Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and / or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. * Ability to exercise sound judgement. * Ability to exercise discretion in handling confidential information. * Knowledge of the principles, practices and techniques of supervision. All applicants should attach a cover letter and resume to their online submission for this position. SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION'S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL APPLY TO (OR WILL BE UTILIZED FOR) PLACEMENT WITHIN THE SALARY RANGE. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.* * Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: No substitutions will be permitted for the required (B) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Job Overview: We are seeking a highly organized and motivated Talent Coordinator to join our dynamic Talent, Culture, People team based out of Pawtucket, RI. This is a great opportunity for someone that has an interest in learning more about all things Talent Acquisition and recruiting! This individual will assist in all stages of the recruitment process, from sourcing candidates and reviewing resumes to scheduling interviews and maintaining a seamless communication flow with both candidates and Talent Acquisition Specialists. The ideal candidate will possess excellent communication skills, strong attention to detail, and a passion for helping build high-performing teams. Key Responsibilities: * Recruitment Support: * Assist TA Specialists in sourcing and attracting top talent for various positions. * Conduct initial phone screens and assessments for candidates. * Schedule and coordinate interviews between candidates and hiring managers. * Manage candidate pipelines using an Applicant Tracking System (ATS). * Post job openings on job boards, company websites, and social media platforms. * Candidate Experience: * Ensure positive and professional experience for candidates throughout the recruitment process. * Maintain consistent communication with candidates to update them on their application status. * Handle candidate inquiries in a timely and courteous manner. * Administrative Tasks: * Maintain and update candidate databases and records. * Assist with preparing recruitment reports and tracking hiring metrics. * Assist with the onboarding process for new hires, including document collection and coordination of orientation schedules. * Team Collaboration: * Work closely with the TCP team to understand hiring needs and team dynamics. * Stay informed about industry trends and best practices to improve recruiting efforts. Qualifications: * Education: * Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). * Experience: * Prior experience in HR or recruitment is a plus, but not required. Internship or entry-level experience in recruitment or administrative role is acceptable. * Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms is an advantage. * Skills and Abilities: * Strong verbal and written communication skills. * Excellent organizational and time-management skills. * Ability to work in a fast-paced environment and manage multiple tasks simultaneously. * Attention to detail and accuracy in administrative tasks. * Positive attitude and proactive approach to problem-solving. * Team player with the ability to collaborate effectively. * Technical Skills: * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Familiarity with job search engines and social media platforms for recruitment purposes. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: * Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. * Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. * Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. * Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. * Tools for Success: Access to leading-edge web-based productivity tools. * Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. * Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. * Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1