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The differences between counter sales representatives and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $32,167 average annual salary of a sales associate.
The top three skills for a counter sales representative include taking care, continuous improvement and good communication. The most important skills for a sales associate are customer service, sales floor, and cash handling.
| Counter Sales Representative | Sales Associate | |
| Yearly salary | $33,527 | $32,167 |
| Hourly rate | $16.12 | $15.46 |
| Growth rate | 4% | - |
| Number of jobs | 183,752 | 579,849 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 38% |
| Average age | 43 | 41 |
| Years of experience | - | - |
A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
Counter sales representatives and sales associates have different pay scales, as shown below.
| Counter Sales Representative | Sales Associate | |
| Average salary | $33,527 | $32,167 |
| Salary range | Between $26,000 And $43,000 | Between $21,000 And $47,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | Delaware | New York |
| Best paying company | Steel & Pipe Supply Co Inc | Barclays |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a counter sales representative and a sales associate in terms of educational background:
| Counter Sales Representative | Sales Associate | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between counter sales representatives' and sales associates' demographics:
| Counter Sales Representative | Sales Associate | |
| Average age | 43 | 41 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5% | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 4% | 7% |