Customer account manager vs office manager

The differences between customer account managers and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer account manager and an office manager. Additionally, a customer account manager has an average salary of $45,951, which is higher than the $43,395 average annual salary of an office manager.

The top three skills for a customer account manager include customer service, customer accounts and CRM. The most important skills for an office manager are customer service, patients, and financial statements.

Customer account manager vs office manager overview

	Customer Account Manager	Office Manager
Yearly salary	$45,951	$43,395
Hourly rate	$22.09	$20.86
Growth rate	8%	-8%
Number of jobs	110,138	53,712
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a customer account manager do?

Customer Account Managers are employees who specialize in keeping good, professional relationships with the company's clients. They are assigned specific customers and key clients to manage. Customer account managers are in charge of maintaining the customers' loyalty. As such, customer account managers are expected to provide first-class service to their customers. This includes providing them special promotions related to the company's services, keeping special communication lines for client concerns, and expediting client requests. They ensure that their customers receive their product or service requests on time and in good condition.

What does an office manager do?

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Customer account manager vs office manager salary

Customer account managers and office managers have different pay scales, as shown below.

	Customer Account Manager	Office Manager
Average salary	$45,951	$43,395
Salary range	Between $29,000 And $72,000	Between $30,000 And $62,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	Alaska	New York
Best paying company	Mouser Electronics	Moody's
Best paying industry	Technology	Construction

Differences between customer account manager and office manager education

There are a few differences between a customer account manager and an office manager in terms of educational background:

	Customer Account Manager	Office Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Customer account manager vs office manager demographics

Here are the differences between customer account managers' and office managers' demographics:

	Customer Account Manager	Office Manager
Average age	47	47
Gender ratio	Male, 59.4% Female, 40.6%	Male, 13.5% Female, 86.5%
Race ratio	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between customer account manager and office manager duties and responsibilities

Customer account manager example responsibilities.

Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
Enter invoices into QuickBooks from carrier that is delivering material to destination.
Take orders from customer, enter into QuickBooks, send customers order confirmation.

Office manager example responsibilities.

Manage international team development of RFP for new MPLS global network services.
Produce around $100k month sales/ billings, AIA documents, and manage customer accounts.
Monitor and manage the HVAC environment and nightly office cleaning performance for maximum comfort, appearance and functionality.
Manage PMO office functions including creation of strategic plan, marketing of services, and resource and project planning.
Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Manage daily functions and systems to ensure patients receive appropriate accommodations under HIPAA guidelines.

Customer account manager vs office manager skills

Common customer account manager skills

Customer Service, 26%
Customer Accounts, 17%
CRM, 10%
Collections Process, 8%
Persuasion, 8%
Customer Retention, 7%

Common office manager skills

Customer Service, 19%
Patients, 13%
Financial Statements, 6%
Office Operations, 4%
Office Equipment, 4%
Scheduling Appointments, 4%

Customer Account Manager vs. similar jobs

Customer Account Manager related careers

Customer Account Manager related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Customer Account Manager
Customer Account Manager vs Office Manager

Updated January 8, 2025

Browse office and administrative jobs