Customer account manager vs team manager

The differences between customer account managers and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer account manager and a team manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for a customer account manager include customer service, customer accounts and CRM. The most important skills for a team manager are patients, taking care, and project management.

Customer account manager vs team manager overview

	Customer Account Manager	Team Manager
Yearly salary	$45,951	$82,017
Hourly rate	$22.09	$39.43
Growth rate	8%	-
Number of jobs	110,138	96,615
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

What does a customer account manager do?

Customer Account Managers are employees who specialize in keeping good, professional relationships with the company's clients. They are assigned specific customers and key clients to manage. Customer account managers are in charge of maintaining the customers' loyalty. As such, customer account managers are expected to provide first-class service to their customers. This includes providing them special promotions related to the company's services, keeping special communication lines for client concerns, and expediting client requests. They ensure that their customers receive their product or service requests on time and in good condition.

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

Customer account manager vs team manager salary

Customer account managers and team managers have different pay scales, as shown below.

	Customer Account Manager	Team Manager
Average salary	$45,951	$82,017
Salary range	Between $29,000 And $72,000	Between $44,000 And $152,000
Highest paying City	New York, NY	New York, NY
Highest paying state	Alaska	Alaska
Best paying company	Mouser Electronics	Meta
Best paying industry	Technology	-

Differences between customer account manager and team manager education

There are a few differences between a customer account manager and a team manager in terms of educational background:

	Customer Account Manager	Team Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Customer account manager vs team manager demographics

Here are the differences between customer account managers' and team managers' demographics:

	Customer Account Manager	Team Manager
Average age	47	47
Gender ratio	Male, 59.4% Female, 40.6%	Male, 55.9% Female, 44.1%
Race ratio	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between customer account manager and team manager duties and responsibilities

Customer account manager example responsibilities.

Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
Enter invoices into QuickBooks from carrier that is delivering material to destination.
Take orders from customer, enter into QuickBooks, send customers order confirmation.

Team manager example responsibilities.

Build and manage narcotics trafficking/use database in Unix base setting.
Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

Customer account manager vs team manager skills

Common customer account manager skills

Customer Service, 26%
Customer Accounts, 17%
CRM, 10%
Collections Process, 8%
Persuasion, 8%
Customer Retention, 7%

Common team manager skills

Patients, 10%
Taking Care, 6%
Project Management, 5%
Performance Management, 4%
Leadership, 4%
Direct Reports, 4%

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Office and Administrative Industry
Customer Account Manager
Customer Account Manager vs Team Manager

Updated January 8, 2025

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