Customer account technician vs account executive

The differences between customer account technicians and account executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $69,618 average annual salary of an account executive.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for an account executive are customer service, CRM, and healthcare.

Customer account technician vs account executive overview

	Customer Account Technician	Account Executive
Yearly salary	$88,840	$69,618
Hourly rate	$42.71	$33.47
Growth rate	4%	5%
Number of jobs	64,166	205,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 78%
Average age	47	44
Years of experience	2	-

Customer account technician vs account executive salary

Customer account technicians and account executives have different pay scales, as shown below.

	Customer Account Technician	Account Executive
Average salary	$88,840	$69,618
Salary range	Between $51,000 And $153,000	Between $44,000 And $109,000
Highest paying City	-	Portland, OR
Highest paying state	-	Oregon
Best paying company	-	Hitachi Vantara
Best paying industry	-	Finance

Differences between customer account technician and account executive education

There are a few differences between a customer account technician and an account executive in terms of educational background:

	Customer Account Technician	Account Executive
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 78%
Most common major	Criminal Justice	Business
Most common college	SUNY Farmingdale	University of Pennsylvania

Customer account technician vs account executive demographics

Here are the differences between customer account technicians' and account executives' demographics:

	Customer Account Technician	Account Executive
Average age	47	44
Gender ratio	Male, 44.9% Female, 55.1%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	5%

Differences between customer account technician and account executive duties and responsibilities

Customer account technician example responsibilities.

Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Account executive example responsibilities.

Create and manage Facebook and twitter accounts.
Have achieve Google certification for both SEM and SEO sales.
Lead proposal team in winning a $1MM RFP, turning around a key account relationship.
Manage all aspects of new FedEx implementations (automation set-up, operational support and training of customers).
Develop and manage networking, VoIP, IP/TV, video, cloud, wireless, and security/disaster recovery projects.
Source all leads by means of cold calling, leveraging linkedin, referrals, and upselling to existing customers.

Customer account technician vs account executive skills

Common customer account technician skills

Business Development, 88%
Customer Accounts, 4%
Video Products, 2%
Customer Interest, 2%
Inbound Calls, 2%
Payment Arrangements, 1%

Common account executive skills

Customer Service, 9%
CRM, 6%
Healthcare, 5%
Sales Process, 5%
Salesforce, 4%
Work Ethic, 4%

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Sales Industry
Customer Account Technician
Customer Account Technician vs Account Executive

Updated January 8, 2025

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