Post job

Customer account technician vs pharmaceutical sales representative

The differences between customer account technicians and pharmaceutical sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer account technician and a pharmaceutical sales representative. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $68,571 average annual salary of a pharmaceutical sales representative.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for a pharmaceutical sales representative are patients, pharmaceutical products, and develop strong relationships.

Customer account technician vs pharmaceutical sales representative overview

Customer Account TechnicianPharmaceutical Sales Representative
Yearly salary$88,840$68,571
Hourly rate$42.71$32.97
Growth rate4%4%
Number of jobs64,166102,935
Job satisfaction-5
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 85%
Average age4747
Years of experience22

Customer account technician vs pharmaceutical sales representative salary

Customer account technicians and pharmaceutical sales representatives have different pay scales, as shown below.

Customer Account TechnicianPharmaceutical Sales Representative
Average salary$88,840$68,571
Salary rangeBetween $51,000 And $153,000Between $42,000 And $110,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Eli Lilly and Company
Best paying industry-Pharmaceutical

Differences between customer account technician and pharmaceutical sales representative education

There are a few differences between a customer account technician and a pharmaceutical sales representative in terms of educational background:

Customer Account TechnicianPharmaceutical Sales Representative
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 85%
Most common majorCriminal JusticeBusiness
Most common collegeSUNY FarmingdaleUniversity of Pennsylvania

Customer account technician vs pharmaceutical sales representative demographics

Here are the differences between customer account technicians' and pharmaceutical sales representatives' demographics:

Customer Account TechnicianPharmaceutical Sales Representative
Average age4747
Gender ratioMale, 44.9% Female, 55.1%Male, 41.0% Female, 59.0%
Race ratioBlack or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between customer account technician and pharmaceutical sales representative duties and responsibilities

Customer account technician example responsibilities.

  • Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
  • Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
  • Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Pharmaceutical sales representative example responsibilities.

  • Manage and establish relationships within specialty urology and neurology markets to drive new and existing therapies.
  • Demonstrate strong teamwork skills by partnering with Novartis counterparts and other pharmaceutical consultants to achieve company and individual goals.
  • Manage Santa Rosa/San Francisco territories, marketing and selling respiratory, urology, cardiology to pharmacies and primary care physicians.
  • Retail sales division promoting drugs in gastroenterology, endocrinology, pain management and infectious disease.
  • Call on and maintain relationships with primary care physicians, cardiologists, nephrologists, internists, gastroenterologists, and endocrinologists.
  • Call on primary care physicians, cardiologists, neurologists, endocrinologists, and vascular surgeons.
  • Show more

Customer account technician vs pharmaceutical sales representative skills

Common customer account technician skills
  • Business Development, 88%
  • Customer Accounts, 4%
  • Video Products, 2%
  • Customer Interest, 2%
  • Inbound Calls, 2%
  • Payment Arrangements, 1%
Common pharmaceutical sales representative skills
  • Patients, 21%
  • Pharmaceutical Products, 8%
  • Develop Strong Relationships, 6%
  • Territory Management, 5%
  • FDA, 4%
  • Business Plan, 4%