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Customer account technician vs pharmaceutical sales specialist

The differences between customer account technicians and pharmaceutical sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer account technician and a pharmaceutical sales specialist. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $73,003 average annual salary of a pharmaceutical sales specialist.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for a pharmaceutical sales specialist are patients, sales territory, and diabetes.

Customer account technician vs pharmaceutical sales specialist overview

Customer Account TechnicianPharmaceutical Sales Specialist
Yearly salary$88,840$73,003
Hourly rate$42.71$35.10
Growth rate4%4%
Number of jobs64,16623,474
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 85%
Average age4747
Years of experience22

Customer account technician vs pharmaceutical sales specialist salary

Customer account technicians and pharmaceutical sales specialists have different pay scales, as shown below.

Customer Account TechnicianPharmaceutical Sales Specialist
Average salary$88,840$73,003
Salary rangeBetween $51,000 And $153,000Between $47,000 And $112,000
Highest paying City-San Francisco, CA
Highest paying state-Nevada
Best paying company-AstraZeneca
Best paying industry-Pharmaceutical

Differences between customer account technician and pharmaceutical sales specialist education

There are a few differences between a customer account technician and a pharmaceutical sales specialist in terms of educational background:

Customer Account TechnicianPharmaceutical Sales Specialist
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 85%
Most common majorCriminal JusticeBusiness
Most common collegeSUNY FarmingdaleUniversity of Pennsylvania

Customer account technician vs pharmaceutical sales specialist demographics

Here are the differences between customer account technicians' and pharmaceutical sales specialists' demographics:

Customer Account TechnicianPharmaceutical Sales Specialist
Average age4747
Gender ratioMale, 44.9% Female, 55.1%Male, 47.9% Female, 52.1%
Race ratioBlack or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between customer account technician and pharmaceutical sales specialist duties and responsibilities

Customer account technician example responsibilities.

  • Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
  • Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
  • Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Pharmaceutical sales specialist example responsibilities.

  • Organize and lead Coumadin education programs through Kroger pharmacies.
  • Accomplish daily sales activities and goals while working in a pod setting.
  • Train and lead development of new hire personal in CSS and primary care.
  • Achieve all sales goals and exceed projected goals for Q4 2012 and Q1 2013 ,
  • Attain #5 and #8 rankings nationally for TRX and NRX volume, out of 175 representatives.
  • Achieve territory highs in TRX and NRX first month in field by delivering a solid patient/provider benefit sales presentation.
  • Show more

Customer account technician vs pharmaceutical sales specialist skills

Common customer account technician skills
  • Business Development, 88%
  • Customer Accounts, 4%
  • Video Products, 2%
  • Customer Interest, 2%
  • Inbound Calls, 2%
  • Payment Arrangements, 1%
Common pharmaceutical sales specialist skills
  • Patients, 33%
  • Sales Territory, 8%
  • Diabetes, 7%
  • Business Plan, 7%
  • Sales Strategies, 7%
  • Sales Performance, 5%