Customer account technician vs senior sales specialist

Differences between customer account technician and senior sales specialist duties and responsibilities

Customer account technician example responsibilities.

• Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
• Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
• Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Senior sales specialist example responsibilities.

• Manage contracts base on hospital GPO.
• Manage the promotion of neuroscience portfolio to psychiatry and neurology offices, including long-term care facilities.
• Manage GPO contracts, work with distributors to ensure supply chain efficiency; consult customer through full-product integration sales cycle.
• Manage blood bank solutions for blood plasma expander as well as blood infusion for chemotherapy, emergency room, and trauma.
• Manage territory as a solo dermatology specialty representative in Maryland and Washington DC.
• Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
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