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The differences between customer business managers and business account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming a business account manager takes usually requires 6-8 years. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $68,498 average annual salary of a business account manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business account manager are customer service, product knowledge, and account management.
| Customer Business Manager | Business Account Manager | |
| Yearly salary | $100,453 | $68,498 |
| Hourly rate | $48.29 | $32.93 |
| Growth rate | 10% | 5% |
| Number of jobs | 147,707 | 212,532 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 71% |
| Average age | 39 | 46 |
| Years of experience | 10 | 8 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
Business Account Managers are experienced employees who manage client accounts. Companies usually employ them as distributors, retailers, manufacturers, or any other company with various business partnerships or dealings. They are in charge of managing the company's relationship with a specific client or group. They are the point of contact for these clients regarding requests or concerns related to company products or services. Business account managers ensure that the clients' concerns are properly addressed. They also ensure client loyalty and build harmonious working relationships with their assigned clients.
Customer business managers and business account managers have different pay scales, as shown below.
| Customer Business Manager | Business Account Manager | |
| Average salary | $100,453 | $68,498 |
| Salary range | Between $61,000 And $162,000 | Between $44,000 And $104,000 |
| Highest paying City | - | Redmond, WA |
| Highest paying state | - | New Jersey |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a customer business manager and a business account manager in terms of educational background:
| Customer Business Manager | Business Account Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between customer business managers' and business account managers' demographics:
| Customer Business Manager | Business Account Manager | |
| Average age | 39 | 46 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |