Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer business managers and business development account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming a business development account manager takes usually requires 6-8 years. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $99,209 average annual salary of a business development account manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business development account manager are business development, customer service, and customer relationships.
| Customer Business Manager | Business Development Account Manager | |
| Yearly salary | $100,453 | $99,209 |
| Hourly rate | $48.29 | $47.70 |
| Growth rate | 10% | 5% |
| Number of jobs | 147,707 | 222,573 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 78% |
| Average age | 39 | 46 |
| Years of experience | 10 | 8 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A business development account manager is in charge of developing strategies to identify new business and client opportunities, ensuring sales growth and customer satisfaction. They typically perform research and analysis to gather data, coordinate with analysts and experts, produce sales and progress reports, and maintain records of all transactions. Furthermore, a business development account manager must build positive relationships with clients and secure sales by reaching out to customers through calls, correspondence, or appointments. They may offer products and services, process payments, and handle inquiries or concerns.
Customer business managers and business development account managers have different pay scales, as shown below.
| Customer Business Manager | Business Development Account Manager | |
| Average salary | $100,453 | $99,209 |
| Salary range | Between $61,000 And $162,000 | Between $57,000 And $170,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New Hampshire |
| Best paying company | - | Meta |
| Best paying industry | - | - |
There are a few differences between a customer business manager and a business development account manager in terms of educational background:
| Customer Business Manager | Business Development Account Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 78% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between customer business managers' and business development account managers' demographics:
| Customer Business Manager | Business Development Account Manager | |
| Average age | 39 | 46 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 62.4% Female, 37.6% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |