Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer business managers and business development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a business development manager. Additionally, a business development manager has an average salary of $100,769, which is higher than the $100,453 average annual salary of a customer business manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business development manager are customer service, CRM, and healthcare.
| Customer Business Manager | Business Development Manager | |
| Yearly salary | $100,453 | $100,769 |
| Hourly rate | $48.29 | $48.45 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,707 | 215,309 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 74% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A business development manager's duties include identifying business opportunities, developing effective models and strategies to improve business performance, searching for potential clients to generate income and attract partnerships. A business development manager must have extensive knowledge of the market trends and adjust strategies as needed to meet the needs of the client. Excellent communication, decision-making, critical thinking, and leadership skills are just some of the key factors that business development managers should possess to communicate and negotiate with the clients.
Customer business managers and business development managers have different pay scales, as shown below.
| Customer Business Manager | Business Development Manager | |
| Average salary | $100,453 | $100,769 |
| Salary range | Between $61,000 And $162,000 | Between $67,000 And $151,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Shearman & Sterling |
| Best paying industry | - | Finance |
There are a few differences between a customer business manager and a business development manager in terms of educational background:
| Customer Business Manager | Business Development Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 74% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer business managers' and business development managers' demographics:
| Customer Business Manager | Business Development Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 68.6% Female, 31.4% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |