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The differences between customer business managers and business managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming a business manager takes usually requires 4-6 years. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $83,198 average annual salary of a business manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business manager are customer service, powerpoint, and project management.
| Customer Business Manager | Business Manager | |
| Yearly salary | $100,453 | $83,198 |
| Hourly rate | $48.29 | $40.00 |
| Growth rate | 10% | 6% |
| Number of jobs | 147,707 | 377,191 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 65% |
| Average age | 39 | 44 |
| Years of experience | 10 | 6 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A business manager is responsible for directing the overall operations of the company, ensuring that all employees do their tasks efficiently and accurately. Business managers' duties include developing strategic solutions, evaluating employees' performance, identifying business opportunities to grow, monitoring the company's expenses to meet its budget goals, implementing techniques to boost the company's revenue and profitability, and adhering to the company's legal policies and procedures. A business manager must have excellent leadership and interpersonal skills to supervise daily operations.
Customer business managers and business managers have different pay scales, as shown below.
| Customer Business Manager | Business Manager | |
| Average salary | $100,453 | $83,198 |
| Salary range | Between $61,000 And $162,000 | Between $47,000 And $145,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | The Citadel |
| Best paying industry | - | Technology |
There are a few differences between a customer business manager and a business manager in terms of educational background:
| Customer Business Manager | Business Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Pennsylvania |
Here are the differences between customer business managers' and business managers' demographics:
| Customer Business Manager | Business Manager | |
| Average age | 39 | 44 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 43.2% Female, 56.8% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |