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Customer business manager vs business to business sales manager

The differences between customer business managers and business to business sales managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming a business to business sales manager takes usually requires 6-8 years. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $75,242 average annual salary of a business to business sales manager.

The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business to business sales manager are customer service, business sales, and business development.

Customer business manager vs business to business sales manager overview

Customer Business ManagerBusiness To Business Sales Manager
Yearly salary$100,453$75,242
Hourly rate$48.29$36.17
Growth rate10%5%
Number of jobs147,707168,304
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Average age3946
Years of experience108

What does a customer business manager do?

A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.

What does a business to business sales manager do?

A business to business sales manager is responsible for monitoring the company's business transactions and ensuring that the team meets sales goals and targets. Business to business sales managers review business accounts and perform adjustments to sales plans as needed to adhere to clients' requests and customer demands. They also conduct data and statistical analysis through the evaluation of market trends to identify opportunities that would generate more revenue resources for the business and increase the brand's image in the market.

Customer business manager vs business to business sales manager salary

Customer business managers and business to business sales managers have different pay scales, as shown below.

Customer Business ManagerBusiness To Business Sales Manager
Average salary$100,453$75,242
Salary rangeBetween $61,000 And $162,000Between $43,000 And $131,000
Highest paying City-San Francisco, CA
Highest paying state-New Hampshire
Best paying company-Micron Technology
Best paying industry-Finance

Differences between customer business manager and business to business sales manager education

There are a few differences between a customer business manager and a business to business sales manager in terms of educational background:

Customer Business ManagerBusiness To Business Sales Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Southern California

Customer business manager vs business to business sales manager demographics

Here are the differences between customer business managers' and business to business sales managers' demographics:

Customer Business ManagerBusiness To Business Sales Manager
Average age3946
Gender ratioMale, 57.2% Female, 42.8%Male, 63.4% Female, 36.6%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%7%

Differences between customer business manager and business to business sales manager duties and responsibilities

Customer business manager example responsibilities.

  • Manage retail sales force to execute both Unilever and customer shelf and display standards.
  • Leverage shopper marketing resources with leading Hispanic retailer in Houston area to drive incremental sales, while achieving target ROI.
  • Handle 175 SKUs totaling $250 million in POS.
  • Deliver better compliance and trade ROI.
  • Develop and implement new business strategies to drive ROI and profitability.
  • Assist in developing comprehensive call lists that would be leverage by sales team.
  • Show more

Business to business sales manager example responsibilities.

  • Develop and manage customized patient education programs for nationwide distribution through healthcare nonprofit associations by securing third-party pharmaceutical sponsorship.
  • Research and implement a CRM, new products and procedures to accommodate sales procedures and dealership needs.
  • Update database (CRM), increase revenue, hit targets monthly/quarterly/yearly, perform above expectations, make it happen.
  • Handle practices for pull-through initiatives with patients including advertising, marketing, events and quarterly business reviews for profitability.
  • Create marketing content for pages and promotional initiatives, newsletter design and implementation, create designed and produce PowerPoint presentations.

Customer business manager vs business to business sales manager skills

Common customer business manager skills
  • Customer Service, 28%
  • Sales Volume, 9%
  • CRM, 7%
  • Category Management, 5%
  • Customer Satisfaction, 5%
  • Account Management, 5%
Common business to business sales manager skills
  • Customer Service, 15%
  • Business Sales, 6%
  • Business Development, 5%
  • Market Trends, 5%
  • Sales Professionals, 3%
  • Trade Shows, 3%

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