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The differences between customer business managers and content managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a content manager. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $75,124 average annual salary of a content manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a content manager are digital marketing, content strategy, and content creation.
| Customer Business Manager | Content Manager | |
| Yearly salary | $100,453 | $75,124 |
| Hourly rate | $48.29 | $36.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,707 | 108,058 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 77% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A Content Manager is focused on creating, improving, and maintaining content to achieve the business goals. They lead a team of copywriters and content executives.
Customer business managers and content managers have different pay scales, as shown below.
| Customer Business Manager | Content Manager | |
| Average salary | $100,453 | $75,124 |
| Salary range | Between $61,000 And $162,000 | Between $50,000 And $111,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Washington |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a customer business manager and a content manager in terms of educational background:
| Customer Business Manager | Content Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 77% |
| Most common major | Business | English |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer business managers' and content managers' demographics:
| Customer Business Manager | Content Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 49.1% Female, 50.9% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |