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The differences between customer business managers and senior business development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a senior business development manager. Additionally, a senior business development manager has an average salary of $129,638, which is higher than the $100,453 average annual salary of a customer business manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a senior business development manager are healthcare, cloud, and business relationships.
| Customer Business Manager | Senior Business Development Manager | |
| Yearly salary | $100,453 | $129,638 |
| Hourly rate | $48.29 | $62.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,707 | 204,172 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 73% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
As senior business development manager is mainly responsible for creating and maintaining solid relationships and making business decisions. They do plan ways to grow the business, find areas of client needs, manage business negotiations, and review and approve other business decisions. It is expected in their job to seamlessly complete target deadlines and delegate tasks to subordinates. Moreover, they should be able to have good working relationships with employees and clients, so good communication and interpersonal skills are necessary.
Customer business managers and senior business development managers have different pay scales, as shown below.
| Customer Business Manager | Senior Business Development Manager | |
| Average salary | $100,453 | $129,638 |
| Salary range | Between $61,000 And $162,000 | Between $94,000 And $178,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Shearman & Sterling |
| Best paying industry | - | Manufacturing |
There are a few differences between a customer business manager and a senior business development manager in terms of educational background:
| Customer Business Manager | Senior Business Development Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 73% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer business managers' and senior business development managers' demographics:
| Customer Business Manager | Senior Business Development Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 74.8% Female, 25.2% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |