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Customer business manager vs senior business development manager

The differences between customer business managers and senior business development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a senior business development manager. Additionally, a senior business development manager has an average salary of $129,638, which is higher than the $100,453 average annual salary of a customer business manager.

The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a senior business development manager are healthcare, cloud, and business relationships.

Customer business manager vs senior business development manager overview

Customer Business ManagerSenior Business Development Manager
Yearly salary$100,453$129,638
Hourly rate$48.29$62.33
Growth rate10%10%
Number of jobs147,707204,172
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 73%
Average age3939
Years of experience1010

What does a customer business manager do?

A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.

What does a senior business development manager do?

As senior business development manager is mainly responsible for creating and maintaining solid relationships and making business decisions. They do plan ways to grow the business, find areas of client needs, manage business negotiations, and review and approve other business decisions. It is expected in their job to seamlessly complete target deadlines and delegate tasks to subordinates. Moreover, they should be able to have good working relationships with employees and clients, so good communication and interpersonal skills are necessary.

Customer business manager vs senior business development manager salary

Customer business managers and senior business development managers have different pay scales, as shown below.

Customer Business ManagerSenior Business Development Manager
Average salary$100,453$129,638
Salary rangeBetween $61,000 And $162,000Between $94,000 And $178,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Shearman & Sterling
Best paying industry-Manufacturing

Differences between customer business manager and senior business development manager education

There are a few differences between a customer business manager and a senior business development manager in terms of educational background:

Customer Business ManagerSenior Business Development Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer business manager vs senior business development manager demographics

Here are the differences between customer business managers' and senior business development managers' demographics:

Customer Business ManagerSenior Business Development Manager
Average age3939
Gender ratioMale, 57.2% Female, 42.8%Male, 74.8% Female, 25.2%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer business manager and senior business development manager duties and responsibilities

Customer business manager example responsibilities.

  • Manage retail sales force to execute both Unilever and customer shelf and display standards.
  • Leverage shopper marketing resources with leading Hispanic retailer in Houston area to drive incremental sales, while achieving target ROI.
  • Handle 175 SKUs totaling $250 million in POS.
  • Deliver better compliance and trade ROI.
  • Develop and implement new business strategies to drive ROI and profitability.
  • Assist in developing comprehensive call lists that would be leverage by sales team.
  • Show more

Senior business development manager example responsibilities.

  • Manage the distributor/end user relationship in all accounts maintaining focus on emerging healthcare segments.
  • Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet.
  • Develop trusting, lucrative business relationships with key decision makers as a proponent of healthcare technology integration initiatives.
  • Execute first lighting IP agreement with Lumenetix.
  • Create technical system designs, write customer proposals, and provide sales support for IP video customer initiatives.
  • Help build application ISV group from ground-up including target markets, partner strategy, messaging, CRM, go-to-market programs.
  • Show more

Customer business manager vs senior business development manager skills

Common customer business manager skills
  • Customer Service, 28%
  • Sales Volume, 9%
  • CRM, 7%
  • Category Management, 5%
  • Customer Satisfaction, 5%
  • Account Management, 5%
Common senior business development manager skills
  • Healthcare, 7%
  • Cloud, 5%
  • Business Relationships, 5%
  • Account Management, 5%
  • Project Management, 4%
  • CRM, 4%

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