Customer complaint service supervisor vs customer service trainer

The differences between customer complaint service supervisors and customer service trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer complaint service supervisor and a customer service trainer. Additionally, a customer complaint service supervisor has an average salary of $32,891, which is higher than the $32,452 average annual salary of a customer service trainer.

The top three skills for a customer complaint service supervisor include customer complaints, inbound calls and front desk. The most important skills for a customer service trainer are customer care, strong customer service, and cleanliness.

Customer complaint service supervisor vs customer service trainer overview

	Customer Complaint Service Supervisor	Customer Service Trainer
Yearly salary	$32,891	$32,452
Hourly rate	$15.81	$15.60
Growth rate	-4%	-4%
Number of jobs	161,433	235,862
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 43%
Average age	40	40
Years of experience	12	12

Customer complaint service supervisor vs customer service trainer salary

Customer complaint service supervisors and customer service trainers have different pay scales, as shown below.

	Customer Complaint Service Supervisor	Customer Service Trainer
Average salary	$32,891	$32,452
Salary range	Between $25,000 And $41,000	Between $25,000 And $40,000
Highest paying City	-	Tacoma, WA
Highest paying state	-	Alaska
Best paying company	-	Salesforce
Best paying industry	-	Telecommunication

Differences between customer complaint service supervisor and customer service trainer education

There are a few differences between a customer complaint service supervisor and a customer service trainer in terms of educational background:

	Customer Complaint Service Supervisor	Customer Service Trainer
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	-	-

Customer complaint service supervisor vs customer service trainer demographics

Here are the differences between customer complaint service supervisors' and customer service trainers' demographics:

	Customer Complaint Service Supervisor	Customer Service Trainer
Average age	40	40
Gender ratio	Male, 32.7% Female, 67.3%	Male, 32.8% Female, 67.2%
Race ratio	Black or African American, 10.1% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.1% White, 58.5% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer complaint service supervisor and customer service trainer duties and responsibilities

Customer complaint service supervisor example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Demonstrate superb organizational and multitasking abilities
Demonstrate superb organizational and multitasking abilities

Customer service trainer example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Train new employees in customer service, as well as POS functions.
Help patients move in and out of beds, baths, wheelchairs and automobiles.
Establish an effective working schedules for personnel providing logistics and provisions support in Hawaii
Develop computer base training modules, PowerPoint presentations and games for customer service representative and other relate groups.
Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.

Customer complaint service supervisor vs customer service trainer skills

Common customer complaint service supervisor skills

Customer Complaints, 18%
Inbound Calls, 16%
Front Desk, 11%
Customer Satisfaction, 10%
Customer Orders, 8%
Customer Calls, 8%

Common customer service trainer skills

Customer Care, 12%
Strong Customer Service, 11%
Cleanliness, 10%
Product Knowledge, 5%
Gross Margin, 4%
Data Entry, 4%

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Customer Complaint Service Supervisor
Customer Complaint Service Supervisor vs Customer Service Trainer

Updated January 8, 2025

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