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The differences between customer relationship management managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer relationship management manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a customer relationship management manager has an average salary of $102,945, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a customer relationship management manager include analytics, salesforce and digital marketing. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Customer Relationship Management Manager | Certified Medical Technician | |
| Yearly salary | $102,945 | $38,859 |
| Hourly rate | $49.49 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 127,674 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 28% |
| Average age | 39 | 44 |
| Years of experience | 10 | 12 |
A customer relationship management manager is responsible for maintaining a healthy and long-term business relationship with customers and business partners to keep a positive reputation for the company and increase its market reliability. Customer relationship management managers analyze business functions and identify new business opportunities for revenue resources, as well as offering new services to the clients according to their interests. They also handle contract negotiations, respond to the clients' inquiries and concerns, and resolve complaints immediately.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Customer relationship management managers and certified medical technicians have different pay scales, as shown below.
| Customer Relationship Management Manager | Certified Medical Technician | |
| Average salary | $102,945 | $38,859 |
| Salary range | Between $74,000 And $141,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | Washington | Alaska |
| Best paying company | Apple | Favorite Healthcare Staffing |
| Best paying industry | Professional | Health Care |
There are a few differences between a customer relationship management manager and a certified medical technician in terms of educational background:
| Customer Relationship Management Manager | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | University of Georgia | University of Connecticut |
Here are the differences between customer relationship management managers' and certified medical technicians' demographics:
| Customer Relationship Management Manager | Certified Medical Technician | |
| Average age | 39 | 44 |
| Gender ratio | Male, 60.3% Female, 39.7% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 10% | 8% |