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The differences between customer relationship management managers and managers, strategy can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer relationship management manager and a manager, strategy. Additionally, a manager, strategy has an average salary of $109,831, which is higher than the $102,945 average annual salary of a customer relationship management manager.
The top three skills for a customer relationship management manager include analytics, salesforce and digital marketing. The most important skills for a manager, strategy are project management, portfolio, and client facing.
| Customer Relationship Management Manager | Manager, Strategy | |
| Yearly salary | $102,945 | $109,831 |
| Hourly rate | $49.49 | $52.80 |
| Growth rate | 10% | 10% |
| Number of jobs | 127,674 | 148,326 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 65% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer relationship management manager is responsible for maintaining a healthy and long-term business relationship with customers and business partners to keep a positive reputation for the company and increase its market reliability. Customer relationship management managers analyze business functions and identify new business opportunities for revenue resources, as well as offering new services to the clients according to their interests. They also handle contract negotiations, respond to the clients' inquiries and concerns, and resolve complaints immediately.
A strategy manager is an individual who reviews a company's objectives for growth and works with executives to formulate actionable plans to achieve these objectives. To make comprehensive recommendations, strategy managers must conduct data analysis of the organization as well as the overall industry. They must provide assessments of market trends and identify business threats and opportunities. Strategy managers should also work with department heads to develop individual team goals and break them down into actionable steps for the employees to complete.
Customer relationship management managers and managers, strategy have different pay scales, as shown below.
| Customer Relationship Management Manager | Manager, Strategy | |
| Average salary | $102,945 | $109,831 |
| Salary range | Between $74,000 And $141,000 | Between $78,000 And $152,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | McKinsey & Company Inc |
| Best paying industry | Professional | Technology |
There are a few differences between a customer relationship management manager and a manager, strategy in terms of educational background:
| Customer Relationship Management Manager | Manager, Strategy | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer relationship management managers' and managers, strategy' demographics:
| Customer Relationship Management Manager | Manager, Strategy | |
| Average age | 39 | 39 |
| Gender ratio | Male, 60.3% Female, 39.7% | Male, 64.7% Female, 35.3% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |