Post job

Customer relationship management manager vs pricing manager

The differences between customer relationship management managers and pricing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer relationship management manager and a pricing manager. Additionally, a pricing manager has an average salary of $109,525, which is higher than the $102,945 average annual salary of a customer relationship management manager.

The top three skills for a customer relationship management manager include analytics, salesforce and digital marketing. The most important skills for a pricing manager are analytics, pricing strategy, and strategic pricing.

Customer relationship management manager vs pricing manager overview

Customer Relationship Management ManagerPricing Manager
Yearly salary$102,945$109,525
Hourly rate$49.49$52.66
Growth rate10%10%
Number of jobs127,674119,997
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age3939
Years of experience1010

What does a customer relationship management manager do?

A customer relationship management manager is responsible for maintaining a healthy and long-term business relationship with customers and business partners to keep a positive reputation for the company and increase its market reliability. Customer relationship management managers analyze business functions and identify new business opportunities for revenue resources, as well as offering new services to the clients according to their interests. They also handle contract negotiations, respond to the clients' inquiries and concerns, and resolve complaints immediately.

What does a pricing manager do?

Pricing managers are employees who oversee the pricing needs of the organization. They identify the best pricing schemes for the company's product or service offerings. To do this, pricing managers analyze industry trends and current events. They study the target market and their spending behavior. They also coordinate with different departments, such as the production department to get the cost of production and the human resources department to get overhead costs. They also factor in different operational costs. Once they get this data, they determine the best pricing for the goods. Pricing managers also have a say in company tie-ups and client proposals to ensure that the company will not get the losing end of the stick with such partnerships.

Customer relationship management manager vs pricing manager salary

Customer relationship management managers and pricing managers have different pay scales, as shown below.

Customer Relationship Management ManagerPricing Manager
Average salary$102,945$109,525
Salary rangeBetween $74,000 And $141,000Between $80,000 And $149,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonArizona
Best paying companyAppleMcKinsey & Company Inc
Best paying industryProfessionalTechnology

Differences between customer relationship management manager and pricing manager education

There are a few differences between a customer relationship management manager and a pricing manager in terms of educational background:

Customer Relationship Management ManagerPricing Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer relationship management manager vs pricing manager demographics

Here are the differences between customer relationship management managers' and pricing managers' demographics:

Customer Relationship Management ManagerPricing Manager
Average age3939
Gender ratioMale, 60.3% Female, 39.7%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer relationship management manager and pricing manager duties and responsibilities

Customer relationship management manager example responsibilities.

  • Lead PPC, SEO, and social media marketing programs.
  • Manage CRM products including email, SMS, social, and mobile apps.
  • Manage all print, digital, mobile and web activities for B2B and B2C communications.
  • Work to develop an RFP, manage collecting vendor bids, vendor selection and funding approval.
  • Manage all testing plans relating to compatibility, qualification, benchmarks and validation between WPD and the OEM.
  • Lead the development and execution of chain level consumer promotions, including POS display, radio and print advertisements.
  • Show more

Pricing manager example responsibilities.

  • Create RFQ for large orders, manage wholesale dealer price lists, and constantly negotiate better pricing on goods.
  • Manage operational compliance with terms and conditions to include the creation and management of SLA's and KPI's.
  • Manage personnel for all procurement relate activities in support of these commodities (measure by a prescribe set of metrics).
  • Manage the development of strategic initiatives from concept to execution including the store format portfolio, international partnership and OmniChannel opportunities.
  • Prepare and develop complete cost proposals in accordance with specify RFP requirements and the established corporate estimating system.
  • Write ad hoc SQL queries as needed.
  • Show more

Customer relationship management manager vs pricing manager skills

Common customer relationship management manager skills
  • Analytics, 8%
  • Salesforce, 7%
  • Digital Marketing, 7%
  • Email Marketing, 6%
  • Cloud, 6%
  • Project Management, 5%
Common pricing manager skills
  • Analytics, 15%
  • Pricing Strategy, 11%
  • Strategic Pricing, 5%
  • Customer Service, 5%
  • Strong Analytical, 5%
  • SQL, 4%

Browse executive management jobs