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The differences between customer relationship management managers and web managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer relationship management manager and a web manager. Additionally, a customer relationship management manager has an average salary of $102,945, which is higher than the $82,696 average annual salary of a web manager.
The top three skills for a customer relationship management manager include analytics, salesforce and digital marketing. The most important skills for a web manager are digital marketing, wordpress, and html css.
| Customer Relationship Management Manager | Web Manager | |
| Yearly salary | $102,945 | $82,696 |
| Hourly rate | $49.49 | $39.76 |
| Growth rate | 10% | 10% |
| Number of jobs | 127,674 | 107,495 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 73% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer relationship management manager is responsible for maintaining a healthy and long-term business relationship with customers and business partners to keep a positive reputation for the company and increase its market reliability. Customer relationship management managers analyze business functions and identify new business opportunities for revenue resources, as well as offering new services to the clients according to their interests. They also handle contract negotiations, respond to the clients' inquiries and concerns, and resolve complaints immediately.
Web Managers are responsible for managing websites for organizations. Their duties include managing website upgrades, testing for website performance, implement a strategy to increase web traffic and subscribers, troubleshooting website issues, and responding to security breaches. They create content audits as well as ensuring the website has brand strategy alignment. A Web Manager ensures website compliance with all regulations and keeps abreast of the best practice of the industry. They must possess good problem-solving skills and knowledge in search engine optimization.
Customer relationship management managers and web managers have different pay scales, as shown below.
| Customer Relationship Management Manager | Web Manager | |
| Average salary | $102,945 | $82,696 |
| Salary range | Between $74,000 And $141,000 | Between $54,000 And $125,000 |
| Highest paying City | San Francisco, CA | San Jose, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Apple | Meta |
| Best paying industry | Professional | - |
There are a few differences between a customer relationship management manager and a web manager in terms of educational background:
| Customer Relationship Management Manager | Web Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 73% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer relationship management managers' and web managers' demographics:
| Customer Relationship Management Manager | Web Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 60.3% Female, 39.7% | Male, 56.4% Female, 43.6% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |