Customer relationship manager vs billing manager

Differences between customer relationship manager and billing manager duties and responsibilities

Customer relationship manager example responsibilities.

• Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
• Determine borrower eligibility for assistance / repayment plans (monthly income / NPV calculations).
• Assist borrowers on default with repayment plans, modifications, short sale or DIL process.
• default, loan modifications, document validation, NPV modeling, and second mortgage modifications).
• Assist customers with various workout strategies for home retention including modifications for HFI and SFO loans.
• Track homeowner's adherence to FHA HAMP forbearance plan and directly intervene when a homeowner are at risk of default.
Show more

Billing manager example responsibilities.

• Manage, extract, and process EHRs by request.
• Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
• Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
• Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
• Credential providers with Medicare, Medicaid and commercial carriers.
• Approve and post all A/R adjustments via PeopleSoft.
Show more