Customer sales associate vs apparel sales associate

The differences between customer sales associates and apparel sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $29,897 average annual salary of an apparel sales associate.

The top three skills for a customer sales associate include sales floor, customer satisfaction and customer service. The most important skills for an apparel sales associate are cash handling, customer engagement, and retail sales.

Customer sales associate vs apparel sales associate overview

	Customer Sales Associate	Apparel Sales Associate
Yearly salary	$37,024	$29,897
Hourly rate	$17.80	$14.37
Growth rate	-4%	-
Number of jobs	415,981	438,252
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 37%
Average age	40	41
Years of experience	12	-

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

What does an apparel sales associate do?

An apparel sales associate works with customers and makes sales. A sales associate's primary responsibility is to communicate with customers, answer their inquiries about the products, and promote its benefits to encourage a purchase. The apparel sales associate is expected to be knowledgeable about the company's products or services. The associate's other responsibilities are to develop sales techniques to encourage purchases, make a store inventory of products, and receive feedback and comments from customers. They will also work with the sales and marketing department.

Customer sales associate vs apparel sales associate salary

Customer sales associates and apparel sales associates have different pay scales, as shown below.

	Customer Sales Associate	Apparel Sales Associate
Average salary	$37,024	$29,897
Salary range	Between $27,000 And $49,000	Between $23,000 And $38,000
Highest paying City	Odenton, MD	-
Highest paying state	Maryland	-
Best paying company	Johnson Controls	-
Best paying industry	Real Estate	-

Differences between customer sales associate and apparel sales associate education

There are a few differences between a customer sales associate and an apparel sales associate in terms of educational background:

	Customer Sales Associate	Apparel Sales Associate
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Customer sales associate vs apparel sales associate demographics

Here are the differences between customer sales associates' and apparel sales associates' demographics:

	Customer Sales Associate	Apparel Sales Associate
Average age	40	41
Gender ratio	Male, 50.6% Female, 49.4%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%	Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 20.7% Asian, 6.1% White, 56.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer sales associate and apparel sales associate duties and responsibilities

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Apparel sales associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Operate POS station to smoothly process cash and credit transactions.
Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Customer sales associate vs apparel sales associate skills

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

Common apparel sales associate skills

Cash Handling, 27%
Customer Engagement, 25%
Retail Sales, 23%
Merchandise Presentation, 15%
Customer Service, 3%
Product Knowledge, 2%

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Customer Sales Associate
Customer Sales Associate vs Apparel Sales Associate

Updated January 8, 2025

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