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Customer sales associate vs commissioned sales associate

The differences between customer sales associates and commissioned sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $36,949 average annual salary of a commissioned sales associate.

The top three skills for a customer sales associate include sales floor, customer satisfaction and customer service. The most important skills for a commissioned sales associate are excellent organizational, customer service, and customer relationships.

Customer sales associate vs commissioned sales associate overview

Customer Sales AssociateCommissioned Sales Associate
Yearly salary$37,024$36,949
Hourly rate$17.80$17.76
Growth rate-4%-
Number of jobs415,981377,430
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 51%
Average age4041
Years of experience12-

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

What does a commissioned sales associate do?

Commissioned sales associates are professionals who conduct sale transactions that can generate additional compensation by increasing selling operations. These associates are must collaborate successfully with fellow associates in regard to sales and commission distribution. They must provide excellent customer service so that they can establish long term relationships with customers and ensure high satisfaction. Commissioned sales associates must also assist the department managers with visual merchandising to arrange racks so that they can place and stock new merchandise.

Customer sales associate vs commissioned sales associate salary

Customer sales associates and commissioned sales associates have different pay scales, as shown below.

Customer Sales AssociateCommissioned Sales Associate
Average salary$37,024$36,949
Salary rangeBetween $27,000 And $49,000Between $23,000 And $57,000
Highest paying CityOdenton, MDNewton, MA
Highest paying stateMarylandMassachusetts
Best paying companyJohnson ControlsJacobs Engineering Group
Best paying industryReal EstateManufacturing

Differences between customer sales associate and commissioned sales associate education

There are a few differences between a customer sales associate and a commissioned sales associate in terms of educational background:

Customer Sales AssociateCommissioned Sales Associate
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Customer sales associate vs commissioned sales associate demographics

Here are the differences between customer sales associates' and commissioned sales associates' demographics:

Customer Sales AssociateCommissioned Sales Associate
Average age4041
Gender ratioMale, 50.6% Female, 49.4%Male, 51.6% Female, 48.4%
Race ratioBlack or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%Black or African American, 10.2% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between customer sales associate and commissioned sales associate duties and responsibilities

Customer sales associate example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
  • Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Commissioned sales associate example responsibilities.

  • Sell washers, dryers, dishwashers, micro-hoods, and stoves.
  • Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers.
  • Promote home depot credit cards.
  • Train to sell refrigerators, washing machines, dryers, ranges and more.
  • Assist contractors in areas of plumbing, electrical, lighting, installation, and shipping.
  • Assist customers correctly identify home-repair products and direct them to appliances, plumbing, kitchen and bath items.
  • Show more

Customer sales associate vs commissioned sales associate skills

Common customer sales associate skills
  • Sales Floor, 12%
  • Customer Satisfaction, 9%
  • Customer Service, 9%
  • Product Knowledge, 8%
  • Outbound Calls, 8%
  • Customer Sales, 8%
Common commissioned sales associate skills
  • Excellent Organizational, 30%
  • Customer Service, 14%
  • Customer Relationships, 10%
  • Sales Floor, 7%
  • Commission Sales, 7%
  • Jewelry, 6%

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