Customer satisfaction manager vs team manager

The differences between customer satisfaction managers and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer satisfaction manager and a team manager. Additionally, a customer satisfaction manager has an average salary of $95,697, which is higher than the $82,017 average annual salary of a team manager.

The top three skills for a customer satisfaction manager include customer satisfaction, call center management and center management. The most important skills for a team manager are patients, taking care, and project management.

Customer satisfaction manager vs team manager overview

	Customer Satisfaction Manager	Team Manager
Yearly salary	$95,697	$82,017
Hourly rate	$46.01	$39.43
Growth rate	8%	-
Number of jobs	33,496	96,615
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

Customer satisfaction manager vs team manager salary

Customer satisfaction managers and team managers have different pay scales, as shown below.

	Customer Satisfaction Manager	Team Manager
Average salary	$95,697	$82,017
Salary range	Between $64,000 And $141,000	Between $44,000 And $152,000
Highest paying City	-	New York, NY
Highest paying state	-	Alaska
Best paying company	-	Meta
Best paying industry	-	-

Differences between customer satisfaction manager and team manager education

There are a few differences between a customer satisfaction manager and a team manager in terms of educational background:

	Customer Satisfaction Manager	Team Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Customer satisfaction manager vs team manager demographics

Here are the differences between customer satisfaction managers' and team managers' demographics:

	Customer Satisfaction Manager	Team Manager
Average age	47	47
Gender ratio	Male, 49.6% Female, 50.4%	Male, 55.9% Female, 44.1%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between customer satisfaction manager and team manager duties and responsibilities

Customer satisfaction manager example responsibilities.

Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
Drive customer product awareness and package upselling.

Team manager example responsibilities.

Build and manage narcotics trafficking/use database in Unix base setting.
Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

Customer satisfaction manager vs team manager skills

Common customer satisfaction manager skills

Customer Satisfaction, 12%
Call Center Management, 10%
Center Management, 10%
Customer Feedback, 8%
Customer Care, 6%
Customer Complaints, 5%

Common team manager skills

Patients, 10%
Taking Care, 6%
Project Management, 5%
Performance Management, 4%
Leadership, 4%
Direct Reports, 4%

Customer Satisfaction Manager vs. similar jobs

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Office and Administrative Industry
Customer Satisfaction Manager
Customer Satisfaction Manager vs Team Manager

Updated January 8, 2025

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