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Customer service representative teacher vs customer care representative

The differences between customer service representative teachers and customer care representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service representative teacher and a customer care representative. Additionally, a customer care representative has an average salary of $32,912, which is higher than the $27,184 average annual salary of a customer service representative teacher.

The top three skills for a customer service representative teacher include quality customer service, and . The most important skills for a customer care representative are customer care, customer service, and work ethic.

Customer service representative teacher vs customer care representative overview

Customer Service Representative TeacherCustomer Care Representative
Yearly salary$27,184$32,912
Hourly rate$13.07$15.82
Growth rate-4%-4%
Number of jobs201,368214,835
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 37%
Average age4040
Years of experience1212

Customer service representative teacher vs customer care representative salary

Customer service representative teachers and customer care representatives have different pay scales, as shown below.

Customer Service Representative TeacherCustomer Care Representative
Average salary$27,184$32,912
Salary rangeBetween $23,000 And $31,000Between $26,000 And $40,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Philadelphia Corporation for Aging
Best paying industry-Automotive

Differences between customer service representative teacher and customer care representative education

There are a few differences between a customer service representative teacher and a customer care representative in terms of educational background:

Customer Service Representative TeacherCustomer Care Representative
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Customer service representative teacher vs customer care representative demographics

Here are the differences between customer service representative teachers' and customer care representatives' demographics:

Customer Service Representative TeacherCustomer Care Representative
Average age4040
Gender ratioMale, 16.8% Female, 83.2%Male, 32.0% Female, 68.0%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 23.3% Asian, 5.1% White, 53.7% American Indian and Alaska Native, 0.7%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 20.0% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between customer service representative teacher and customer care representative duties and responsibilities

Customer service representative teacher example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Record customer correspondence via FedEx internal database.

Customer care representative example responsibilities.

  • Manage and plan escalations; assure HIPPA guidelines are followed for confidentially and privacy.
  • Answer incoming calls from clients, ATP's, therapists, and medical offices.
  • Maintain schedules for multiples ATP's and technicians to assist clients with scheduling therapy evaluations, and delivery of equipment.
  • Design a web-base CRM tool integrate with many other systems to provide technicians one-page panel the most relevant information and actions.
  • Navigate windows environment and comprehend technical information.
  • Used multiple navigation windows while changing account information and processing orders.
  • Show more

Customer service representative teacher vs customer care representative skills

Common customer service representative teacher skills
  • Quality Customer Service, 100%
Common customer care representative skills
  • Customer Care, 21%
  • Customer Service, 9%
  • Work Ethic, 7%
  • Strong Work Ethic, 7%
  • Data Entry, 4%
  • Excellent Organizational, 4%

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