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Customer service supervisor jobs in Albertville, AL - 500 jobs
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ADT Security Services, Inc.
Customer service supervisor job in Huntsville, AL
JobID: 3018564 Category: JobSchedule: Full time JobShift: : ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: * Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs . * Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations * Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a 'hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. Responsibilities: * Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint. * Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs. * Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions. * Participate in recruiting activities to select and hire new Tech Engineers, as required. * Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets. * Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics * Conduct regular coaching and formal performance management conversations with Tech Engineers * Establish and maintain a high level of quality and timely job completions to customers for maximum retention. * Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns. Experience: * 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment * Proven track record of successfully building and developing high performing & customer-centric teams Skills: * Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services * Highly analytical and strong conceptual problem solver * Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight Education: * Associate degree or equivalent related experience Pay and Benefits Disclosure This role offers: * Base Salary: $50,333 a year * Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually. Benefits: * Medical, dental, and vision coverage * 401(k) with company match * Tuition reimbursement * Short- and long-term disability, life insurance, and well-being benefits * Paid time off$50.3k-125k yearly Auto-Apply 24d agoCustomer Care Manager - In Office
Elevated Financial
Customer service supervisor job in Stevenson, AL
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.$28k-43k yearly est. 9d agoCustomer Service Project Manager
Linde Plc
Customer service supervisor job in Huntsville, AL
Job Purpose: participates in the execution of multiple projects simultaneously on an ongoing basis. Scope: This position receives a moderate level of guidance and direction with progress and results frequently reviewed by Superintendent. Manages large to small installation projects and preforms assigned tasks as required. Principal Responsibilities: * Project Manage multiple projects * Autocad drawings/Equipment layouts * Provide scope sheets and use standard work tools to layout standard systems while consulting engineering for nonstandard systems * Cost estimates * Perform site surveys * Review Technician site Survey packages * Prepare scope letter/drawing packages for customers * Customer site meetings and/or Teleconferences * Attend monthly teleconferences for business groups * Attend weekly Installation Team Meetings * Provide Technician Support regarding Installation projects Qualifications: * Minimum of 2-year Technology degree * Minimum 3 to 5 years of experience * Minimum 2 years of Autocad experience About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. Culture: At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. For more information about the company and its products and services, please visit ************** Benefits: Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-MM1$46k-72k yearly est. 10d agoCustomer Service-Full Time/ Immediate Hire
Ascend Marketing Events
Customer service supervisor job in Huntsville, AL
WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.$33k-66k yearly est. 1d agoRetail Team Manager (AL, Decatur)
Five Star Breaktime Solutions
Customer service supervisor job in Decatur, AL
Retail Team Manager (AL, Decatur) AL, Decatur Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Retail Team Manager to lead and develop a team of Retail Team Leaders, Merchandisers, and Location Attendants in providing best-in-class retail operations and customer satisfaction. This role is the primary link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention. The Retail Team Manager is responsible for supervising route operations, executing merchandising initiatives, monitoring financial performance, and fostering a culture of accountability and service excellence. Compensation: Exempt | Competitive salary based on experience Key Responsibilities + Lead, train, and develop retail teams to deliver exceptional service, product presentation, and client satisfaction. + Ensure compliance and execution of company merchandising standards, plan-o-grams, and promotional initiatives. + Visit client accounts regularly to assess performance, address needs, and strengthen customer relationships. + Monitor and analyze retail financial reports to manage spoilage, sales accuracy, and labor costs. + Oversee retail installations, conversions, and grand opening events in new and existing markets. + Plan, assign, and evaluate daily work activities, including scheduling, labor allocation, and performance reviews. + Maintain inventory control and ensure product freshness and visual merchandising compliance. + Partner with other Retail Team Managers to improve route efficiency, share best practices, and optimize resources. + Ensure adherence to company policies, safety standards, and all regulatory requirements. + Collaborate with cross-functional leaders to identify business growth opportunities and improve profitability. + Maintain fleet vehicles, equipment, and facilities in safe, clean, and operational condition. + Serve as the primary point of contact for customer concerns, resolving issues with professionalism and urgency. + Perform other duties as assigned to support overall business operations. Qualifications + Bachelor's degree in Business, Management, or related field preferred; equivalent experience accepted. + Minimum of 2 years of supervisory experience in retail, operations, or merchandising. + Strong leadership skills with the ability to motivate, train, and develop diverse teams. + Excellent communication, organization, and problem-solving skills. + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). + Strong analytical ability to interpret reports, manage budgets, and identify operational improvements. + Must possess a valid driver's license with a clean driving record. + Ability to lift up to 50 lbs. and work in varied environments, including warehouse and outdoor settings. Why Join Five Star? + Competitive hourly pay. + 401(k) retirement savings plan with company match. + Comprehensive medical, dental, and vision insurance plans (individual and family coverage). + Voluntary FSA, life insurance, and short/long-term disability options. + Seven (7) paid holidays and five (5) paid days off annually (PTO increases to 10 days after one year of service). + Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need. EEO Statement Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply. Location - AL, Decatur - AL$46k-95k yearly est. 27d agoCustomer Service Consultant
Jobsultant Solutions
Customer service supervisor job in Huntsville, AL
We are the only 100% union label extra perks company on the planet. With a customer base that features over 40,000 alliances as well as organizations globally, our experts've focused on offering both supplementary and long-lasting benefits to tireless loved ones for over 60 years. Daily activities include Inbound and outbound calling, establishing appointments, conducting presentations to members of associations that request our benefits, general pc understanding, finishing the required paperwork, quality assurance, and also management advancement. Certifications: Excellent verbal communication skills Possess excellent customer relationship as well as interaction abilities Upbeat & beneficial mindset with terrific power Interacts properly with people and groups Maintains excellent customer relationships Client Service and/or Customer Sales experience favored Interacts properly with all degrees of management and staff members Team player Lawfully licensed to function in the USA/Canada/United Kingdom Benefits: Complete Benefits 100% distant job Flexible job schedule along with alternative to work coming from property Weekly salary and also performance-based month-to-month benefits Opportunity to earn a free of cost trip for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as various other fantastic places for a yearly firm event$24k-50k yearly est. 60d+ agoCustomer Service Manager - State Farm Agent Team Member
Ken Davis-State Farm Agent
Customer service supervisor job in Huntsville, AL
Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Manager with Ken Davis State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.$26k-46k yearly est. 20d agoCustomer Service
Arnold Family of Restaurants, LLC
Customer service supervisor job in Cullman, AL
Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!$24k-50k yearly est. 15d agoCustomer Service Associate
Variety Stores LLC
Customer service supervisor job in Gadsden, AL
Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.$21k-29k yearly est. 24d agoLicensed Insurance Customer Service
Mike Douglas-State Farm Agency
Customer service supervisor job in Jacksonville, AL
Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary Bonus Opportunities Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (must be able to obtain within 30 days) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.$21k-29k yearly est. 11d agoEngagement Specialist
Alabama Baptist Children's Homes & Family Ministries
Customer service supervisor job in Huntsville, AL
The Engagement Specialist will provide comprehensive advancement in support of the ministry's vision, mission, values, strategic plan, goals, and overall engagement philosophy. Through relationships and presentation, the Engagement Specialist will secure partnerships with donors and churches throughout an assigned area. Qualifications Applicants must have a Bachelor's degree and a minimum of two years' work experience in fund development, sales, financial services, marketing, or related fields. Valid driver's license and a safe driving record are required. Professional certifications and/or advanced degrees are appreciated.$27k-34k yearly est. 18d agoService Supervisor
Start With a Job, Stay for a Career
Customer service supervisor job in Huntsville, AL
Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor? Manage maintenance staff by setting direction, priorities, and schedules Maintain and execute a preventative maintenance program that minimizes emergency repairs and services Maintain community inventory, monitor purchase orders, and approve invoices Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety Ensure apartment units are ready for new move-ins by conducting inspection and quality control Meet with team members on a regular basis to discuss strengths and development opportunities Interview and hire qualified candidates in conjunction with the Community Manager Take initiative to work alongside the team as necessary to achieve goals Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl May be part of the on-call rotation as needed and available after-hours for emergency needs What are the role requirements? Previous leadership experience is required Strong experience in multi-family property maintenance is preferred Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training) HVAC experience is strongly preferred CPO Certification and pool chemistry and maintenance skills are preferred Ability to prioritize and delegate multiple tasks in a fast-paced environment Must possess exceptional customer service and communication skills Must possess excellent organizational and time-management skills Ability to use various technologies for online training and administrative purposes Must be willing to respond to emergencies after normal business hours Able to effectively and professionally communicate with residents and co-workers Basic computer skills and comfort learning software, apps, and programs Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Compensation: Starting at $32.26 per hour or higher, based on experience Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.$32.3 hourly 1d agoTeam Leader
PPS
Customer service supervisor job in Huntsville, AL
Job Description JOB FUNCTION: To provide general direction and supervision to a group of laborers/associates as well as performing “hands-on” duties with the work of a laborer/associate. Responsible for ensuring that the work is completed in the time frame established by their immediate supervisor and the quality of the work meets or exceeds the expectations of the customer. ESSENTIAL FUNCTIONS: 1. Coordinates the tasks of laborers who report directly to them and performs tasks associated with a laborer as required. 2. Ensures the consistent and equitable treatment of all associates who report to him/her. 3. Responsible for conducting discipline, evaluating, and counseling of associates who report to him/her. 4. Provides highly visible leadership and motivation to all associates. 5. Provides on the job training to new hires and/or transfers into their area as well as providing ongoing “coaching” to all associates who report to him/her. 6. Attends regular supervisory meetings to coordinate the implementation of the job completion schedule for the shift. 7. Identifies way to increase the efficiency of their work area as well as reducing the use of supplies, i.e., gloves, paint suits, cleaners. 8. Ensures that all company policies, procedures and practices are understood and followed by all associates who report to him/her including, but not limited to, Human Resources, Safety, Operations and Finance related policies. 9. Provides written reports to immediate supervisor as to the status of the projects assigned to his/her work group. Completes deficiency reports or abnormal reports explaining problems and/or reasons why the job is not completed, not on schedule or not completed properly. 10. Perform other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Has the authority to make unsupervised decisions consistent with the scope of responsibilities. QUALIFICATIONS: 1. High School Diploma or Equivalent preferred. 2. Some High School Education acceptable. 3. Understanding of mechanical concepts and applications. 4. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift.$32k-55k yearly est. 6d agoTeam Lead
Rack Room Shoes
Customer service supervisor job in Gadsden, AL
29916 Seasonal Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1003 Rack Room Shoes 1003 Pay Range: 11.5 Coosa Town Center 320 E Meighan Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Gadsden, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.$26k-32k yearly est. 60d+ agoCustomer Service Project Manager
Linde
Customer service supervisor job in Huntsville, AL
Qualifications: Minimum of 2-year Technology degree Minimum 3 to 5 years of experience Minimum 2 years of Autocad experience About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. Culture: At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. For more information about the company and its products and services, please visit ************** Benefits: Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-MM1 Job Purpose: This position participates in the execution of multiple projects simultaneously on an ongoing basis. Scope: This position receives a moderate level of guidance and direction with progress and results frequently reviewed by Superintendent. Manages large to small installation projects and preforms assigned tasks as required. Principal Responsibilities: Project Manage multiple projects Autocad drawings/Equipment layouts Provide scope sheets and use standard work tools to layout standard systems while consulting engineering for nonstandard systems Cost estimates Perform site surveys Review Technician site Survey packages Prepare scope letter/drawing packages for customers Customer site meetings and/or Teleconferences Attend monthly teleconferences for business groups Attend weekly Installation Team Meetings Provide Technician Support regarding Installation projects$46k-72k yearly est. Auto-Apply 48d agoCustomer Care Manager - In Office
Elevated Financial
Customer service supervisor job in Hartselle, AL
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.$28k-43k yearly est. 9d agoCustomer Service Associate
Variety Stores LLC
Customer service supervisor job in Anniston, AL
Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.$21k-29k yearly est. 23d agoTeam Lead
Rack Room Shoes
Customer service supervisor job in Gadsden, AL
29976 Seasonal Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1003 Rack Room Shoes 1003 Pay Range: 11.5 Coosa Town Center 320 E Meighan Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Gadsden, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.$26k-32k yearly est. 60d+ agoCustomer Service Associate
Variety Stores LLC
Customer service supervisor job in Huntsville, AL
Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.$22k-29k yearly est. 24d agoTeam Lead
Rack Room Shoes
Customer service supervisor job in Madison, AL
30553 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 628 Rack Room Shoes 628 Pay Range: The Shoppes Of Madison 8201 Hwy 72 West Suite B About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Madison, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.$26k-32k yearly est. 60d+ ago
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How much does a customer service supervisor earn in Albertville, AL?
The average customer service supervisor in Albertville, AL earns between $23,000 and $48,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Albertville, AL
$33,000
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