Customer service supervisor jobs in East Wenatchee, WA - 70 jobs
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Lead Customer Service Representative
Circle K Stores 4.3
Customer service supervisor job in Ellensburg, WA
Job Type
Full time
Lead CustomerService Representative
We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead CustomerService Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision
Great if you have:
Retail and customerservice experience
Entry level management experience
Sales associate or cashiering experience
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly Auto-Apply 23d ago
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Customer Svc/Dept Leader
Kroger 4.5
Customer service supervisor job in George, WA
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customerservice. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or CustomerService experience
$90k-150k yearly est. Auto-Apply 60d+ ago
Regional Field Services Supervisor
Johnson Controls 4.4
Customer service supervisor job in Wenatchee, WA
Field Services Technician/Regional Supervisor
As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers, and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.
What we offer
Competitive pay
Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
Supporting Silent-Aire's Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed. You will also complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills-
Electric Motors (3-phase and 1-phase)
Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.)
Various types of water pumps
Intake and exhaust fans
Economizers
Humidifiers
Variable Frequency Drives (VFDs)
Electrical component troubleshooting
Understands VFDs - Can Delete, repeat
The Technician must be able to proficiently demonstrate the following tasks:
Soldering
Brazing
How you will do it
Check in with Manager at the end of each workday while in the Field
During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.
Obtain client signature on company provided forms where applicable.
Hand in paperwork at the end of each trip for processing in sequential order.
Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.
Ensure all excess materials used for each job are listed properly and documented. Assist on job sites with other Silent Aire Field Technicians as needed
Answer all office emails/calls in a timely manner.
Secure parts and tools needed throughout the day for various jobs as required.
Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.
Set expectations to other team members.
Consult Manager or field supervisor in times of uncertainty.
Constantly in contact with customer, general contractors, and other Silent-Aire employees
Active participant in daily construction, commissioning, and team meetings
As a team-player, maintain a positive relationship with coworkers, clients, customers.
Build client confidence in company.
Respect and strictly adhere to the non-disclosure policies, on the job site and away.
Provide information to management on training needs and courses of interest.
Responsible for the daily preparation of the parts and tools for each day's activities.
Complete work in a timely and workmanlike manner.
Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.
Must maintain all safety equipment and standards at all times
Provide direction to clearly complete tasks to other team members based on the Leads direction and execute them.
Run the day-to-day site crews based on the direction of the lead mechanic.
Follow all company policies and lead by example
What we look for:
Required:
Experience with the following equipment: Electric Motors (3-phase and 1-phase), Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.), Various types of water pumps, Intake and exhaust fans, Economizers, Humidifiers, Variable Frequency Drives (VFDs), Electrical component troubleshooting, Understands VFDs - Can Delete, repeat
Must be able to proficiently demonstrate the following tasks: Soldering and Brazing
Full understanding of electrical, mechanical and control systems
Ability to read and understand mechanical and electrical drawings
Able to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
Can identify the components and understanding how each component works, diagnosing problems associated with the equipment, use meters, and other handheld tools to perform maintenance and to troubleshoot.
Basic knowledge of Windows Office Programs (Outlook, Excel, Word)
Must possess a valid driver's license
Must have a high school diploma or equivalent GED certificate
Must have at least an Apprentice license or at least ten years of trade-related work experience, OR any similar combination of education and experience
Must gain excellent logistical knowledge of customer's onsite practices
Must be able to drive to local job sites on a request basis
Excellent written and oral communications skills
Time management, organizational and multitasking skills
Proven experience working well with other technicians and tradesman
Must have a strong desire to continue to develop their knowledge base
Good hygiene and cleanliness are required at all times
Preferred:
Fully understands and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units
EPA 608 Certification
Additional Details:
Travel is required to field worksite locations
Personal Protective Equipment (PPE)
Must be able to pass a DOD background check, requiring proof of US Citizenship
Willingness to travel to customer locations (domestic and international)
This is a safety sensitive position
Company uniform required
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$86k-111k yearly est. Auto-Apply 51d ago
Management Team Supercuts
Regis Haircare Corporation
Customer service supervisor job in Wenatchee, WA
Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customerservice, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customerservice and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
$80k yearly Easy Apply 29d ago
Management Team Supercuts
Supercuts
Customer service supervisor job in Wenatchee, WA
1134 N Miller St, WENATCHEE, WA, 98801, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level?
Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customerservice, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customerservice and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
$80k yearly Easy Apply 51d ago
Service Leader
Chipotle Mexican Grill 4.4
Customer service supervisor job in Wenatchee, WA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customerservice. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
* In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Making sure great tasting, high quality food is served
* Helping to resolve food quality issues
* Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
* Helping to resolve customer incidents and working to ensure positive customer experiences
* Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
* Developing and cross training all front of house Crew
* Assisting with Crew performance reviews
* Developing future Service Leaders
* Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
* Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
* Ensuring the proper quantity of supplies are available as needed
WHAT YOU'LL BRING TO THE TABLE
* Be able to understand and articulate Chipotle's Food With Integrity philosophy
* Have knowledge and experience of cash handling policies and procedures
* Have knowledge of Food Safety and health department matters
* Have familiarity with office paperwork
* Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
* Have a high school diploma
* Have restaurant experience
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Opportunities for advancement (80% of managers started as Crew)
PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$19.90-$22.15
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Restaurant Management Job Posting 01/11/2026 Job Number JR-2024-00009892 RefreshID JR-2024-00009892_20260101 StoreID 03502
$29k-47k yearly est. 6d ago
Customer Loyalty Specialist
Steve Weidenbach Agency Inc.
Customer service supervisor job in Ellensburg, WA
Job Description
The primary objective of the Customer Loyalty Specialist is to maintain our current customers. This will include setting up reviews, servicing accounts, and continue to add lines to current customers.
Service Existing Customers
Insurance is built on maintaining our customer base and we have a lot of already existing deep customer relationships.
The number one place we can obtain new business is from current customers.
This role will facilitate reviews, changes, and updates to maintain the highest level of customer satisfaction.
Auto Claims, Commercial, and Life Specialization
This role will be the primary contact for all open auto claims. The candidate must be able to show empathy, problem-solve, and communicate proactively and directly with both insureds, adjusters, and vendors.
Will be the primary contact for commercial service & support of the commercial team
This role will regularly interact with the American Family Life Insurance Company about pending policies & policy service. Will also be primary point of contact for pending life inside of the agency.
Help Customers Feel Heard in a Tumultous Market
Execute proactive rate change process with all customers to educate them on healthy expectations about what is happening in the insurance market.
Work to solve problems on the first phone call to build loyalty to the agency.
Work as a team to assure extreme accountability for all problems to be solved in a timely manner.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
OUR TEAM
At the Steve Weidenbach Agency, everything we do - from the way we build relationships with clients to how we support and cheer each other on - comes back to a common goal: we work as a team at being the best at our jobs.
Hopefully, you noticed that our Core Values are listed before the job requirements. We take them seriously. (Yes, fun included!)
Our Core Values are the glue for our team; aligning enables us to operate at an elite level. We're proud to say that we are consistently among the top 1% of agencies across the company, and we strive to be better each day.
JOB OVERVIEW
We're looking for a positive, motivated candidate to join our Service Team as a full-time, in office Customer Loyalty Specialist.
This 40 hour a week, in office role will allow someone who is best at providing high levels of service, solving problems, and working as a part of a championship team.
No prior experience in insurance is needed as long as you are a thirsty learner, humble, and excited to grow more relationships and be a part of a championship team.
This is an opportunity to build a career, grow your impact, and win as a team. If this sounds like a good fit, we cant wait to meet you!
COMPENSATION
A successful candidate will earn between $48K to $52K with base, commission, and bonus year 1.
Base Salary is $44,000-$48,000.
Benefits
Employer Paid Health Insurance, Dental, Vision, Life Insurance Paid Time Off (PTO)
Paid Volunteer Time Off (VTO)
SCHEDULE
8 AM to 5 PM
2 to 4 Trade Shows Out of Town Per Year
2 to 4 Weekend Days Per Year
Requirements
S K I L L S
Maintain a positive, upbeat attitude
Follow-up consistently and promptly
Clear, direct communication
Prioritize and remain adaptable
Work efficiently
Ability to transition between tasks quickly and work efficiently
T R A I T S
Coachable
Accountable
High Motor
Fast Learner
Self-Directed
Natural Relationship-Builder
E D U C A T I O N
High school diploma
Associate or bachelors degree preferred, but not required
L I C E N S I N G
Property and casualty insurance licenses within 30 days of hiring offer
Life license within 90 days from original hire date
Must be licensed before official start
$48k-52k yearly 2d ago
Customer Care Specialist
Hopesource 3.4
Customer service supervisor job in Ellensburg, WA
The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution.
Answer centralized phone system and transfer calls to internal partners
Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal
Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner
Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs
Conduct Risk Assessments and make internal referrals
Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options
Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option
Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client
Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements
Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources
Schedule follow-ups for queue and continued problem solving
Maintain and populate master list weekly to coordinate with outreach teams
Attend all program staffing meetings
Provide emergency services as needed and document in Apricot
Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock
Complete Good Received Notices for items received at the front desk
Complete Cash Receipts and associated processes for donations received at local site
May be required to travel between offices on occasion to provide services
Some locations may require creating an outreach calendar.
Minimum Requirements
Required skills:
Experience in providing direct client services with individuals and/or families in crisis.
Excellent CustomerService and Communication Skills
Exhibits proficiency in effective time management and meeting deadlines
Comfortable with a wide variety of computer hardware and software
Skilled in prioritization techniques
Flexible and comfortable with frequent interruptions and change
Demonstrates exceptional active listening skills
Demonstrates a collaborative and solution finding attitude
Exhibits extreme ownership over project outcomes
Preferred:
Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience
Proven ability to network with other organizations and service groups
Bi-lingual English/Spanish
$33k-40k yearly est. Auto-Apply 60d+ ago
Count Team Supervisor
Colville Gaming
Customer service supervisor job in Manson, WA
Responsible for the daily operations of the Count team. Performs and/or oversees basic counting and recording of large sums of money accurately. Performs and/or oversees the collection of machine bill validator boxes. Ensures the safety of funds processed. Maintains records in compliance with Generally Accepted Accounting Principles (GAAP). Performs duties in accordance with casino policies and in a professional, friendly, efficient manner. Provides team members with effective guidance and assistance in regards to accomplishing the goals and objectives of the count room duties.
Essential Functions:
Assists with personnel functions, such as: interviewing, hiring, orientation, training, development, supervision, delegations, evaluations and disciplinary actions; will perform these functions in a timely manner.
Responsible for the daily operations of the Count team.
Prepare team member schedules and timesheets and submits to payroll in a timely manner.
Operate large and small currency counters.
Count daily-receipts from gaming, sports wagering, and retail operations.
Prepare cash and chips for transfer to vault.
Clean and maintain soft count room and equipment.
Operate 10-key, as well as basic office equipment.
Compiles and enters information into the computer systems and HRIS database.
Must learn, comprehend and comply with all company policies and procedures, MICS, Gaming Regulations and Title 31 requirements.
Ensures compliance with Tribal, State, Federal, and NIGC regulations.
Processes all machine validator boxes.
Prepares funds for verifications.
Ensures control/protection of company assets.
Sets count schedule with regulators, accounting, auditors and administrators.
Directs workflow and break times
Maintains confidentiality.
Assures that all count procedures are being performed.
Maintains harmony among workers and will resolve grievances according to CTFC policy.
Prepares reports as requested such as financials for fiscal year.
Ensures that related paperwork for counts have been processed correctly.
Provides a high standard of professionalism and guest service.
Performs other duties and special projects as assigned.
Knowledge, Skills, and Abilities (Minimum Qualifications):
Must be at least 18 years old.
High school diploma, GED or equivalent.
One-year accounting, bookkeeping, or count room experience.
Ability to add, subtract, multiply and divide.
Must be proficient and have experience with 10-key calculator.
Must be computer literate with proficiency in windows-based programs and knowledge to operate general office equipment, software and databases.
Ability to understand, speak, communicate and read the English language.
Skill and ability to accurately and repetitively enter data.
Ability to maintain confidentiality.
Ability to maintain effective working relationships with department team members.
Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
Excellent organizational, communication and interpersonal skills.
Skill in identifying and resolving administrative problems under pressure conditions.
Must successfully complete Title 31, Banking Secrecy Act training upon hire and annually.
Ability to work various shifts including evenings, holidays, weekends, and overtime.
Must possess a current and valid Tribal Gaming License.
Physical Demands / Work Environment:
Ability to comprehend complex issues.
Ability to be given verbal and written instruction and apply the instruction accurately.
Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
Speech and hearing ability to project voice to small and large audiences, carry on telephone/radio conversations, hear and grasp verbal communications and equipment prompts.
Manual and finger dexterity as required to perform daily job duties.
May occasionally walk, stand or sit for prolonged periods of time.
Ability to frequently bend, squat and reach.
Ability to turn wrist, arm, and hand frequently.
Ability to frequently lift and/or move up to 50 pounds.
May be exposed to a high level of noise in the work environment.
May be exposed to tobacco smoke, fumes or airborne particles.
$40k-74k yearly est. 60d+ ago
349-CLS-09-25: Homework Center Supervisor @ Orchard
Customer service supervisor job in East Wenatchee, WA
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customerservice environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$48k-98k yearly est. 23d ago
General Merchandise Team Leader
Target 4.5
Customer service supervisor job in Wenatchee, WA
The pay range per hour is $23.75 - $40.40
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building a guest first culture on your team
Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.
Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader
As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:
Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, setting and updating merchandise salesfloor displays, sampling, promotions and price change.
With guidance from your leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
Be an expert of operations, accuracy, process and efficiency.
With your direct leader's guidance, assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
With your direct leader's guidance, assist and lead with the processes in inventory accuracy, merchandise set-up and maintenance, and pricing for all areas of the store.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader.
With your direct leader's guidance, help establish clear goals and expectations and hold team members accountable to expectations.
With your direct leader's guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.
Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader's direction.
Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.
Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks.
Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
Lead by thanking guests and let them know we're happy they chose to shop at Target.
If applicable, as a key carrier, follow all safe and secure training and processes.
Address all store emergency and compliance needs.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few things you need from the get-go:
High school diploma or equivalent
Age18 or older
Previous retail experience preferred, but not required
Ability to:
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$23.8-40.4 hourly Auto-Apply 16d ago
Team Lead, Petsense
Tractor Supply 4.2
Customer service supervisor job in Ellensburg, WA
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
* Take the initiative to support selling initiatives (TEAM):
* Thank the Customer
* Engage with the customer and/or pet
* Advise products or services
* Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Execute assigned basic, promotional, and seasonal merchandising activities.
* Perform Opening/Closing procedures.
* Transport and make deposits to bank.
* Assess store conditions and assign duties.
* Organize and prioritize workflow through the use of the daily planner.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Perform regular and promotional price change activities.
* Resolve customer complaints/issues and ensure the customer has a positive experience.
* Adhere to loss prevention standards and respond to any alarm calls as needed.
* Communicate with Team Members on job functions, responsibilities and financial goals.
* Operate cash register/computer supervising cash handling procedures.
* Assist Team Members on appropriate application of policies and procedures.
* Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
* Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
Required Qualifications
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
* Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
* Basic computer skills.
* Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
* This position is non-sedentary.
* It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
* It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
* Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
* Ability to successfully complete all required training and certification.
* Ability to travel as required in support of district needs.
* Ability to drive or operate a vehicle for business needs.
* Lifting 50+ pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$38k-61k yearly est. 11d ago
Team Lead Restaurant (Leavenworth, WA, US)
Vail Resorts 4.0
Customer service supervisor job in Leavenworth, WA
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
* Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
* MORE employee discounts on lodging, food, gear, and mountain shuttles
* 401(k) Retirement Plan
* Employee Assistance Program
* Excellent training and professional development
* Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Team Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff and maintaining service quality and safety to ensure an exceptional dining experience for our guests.
Job Specifications:
* Starting Wage: $23.00/hr - $24.73/hr
* Employment Type: Winter Seasonal 2025/2026
* Shift Type: Full Time
* Housing Availability: Yes
Job Responsibilities:
* Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
* Answers phones and radio working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed
* Work on the floor or in the kitchen, wherever needed, to ensure smooth operation
* Act as supervisor in the absence of a chef, including managing payroll and attendance
* Assists in the ongoing training of staff and provides any necessary feedback
* Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests
* Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs
* Other duties as assigned
Job Requirements:
* High School Diploma or GED equivalent required
* Previous restaurant, supervisory or guest service experience required
* Ability to stand and walk continuously for up to 8 hours
* Ability to lift and carry up to 50lbs.
* Ability to work well with others in a fast-paced environment under pressure
* Must be able to communicate fluently in English
The expected pay range is $23.00/hr - $24.73/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 509473
Reference Date: 07/17/2025
Job Code Function: F&B Support
$23-24.7 hourly 38d ago
Management Team Supercuts
Supercuts
Customer service supervisor job in Ellensburg, WA
409 S Main St, Ellensburg, WA, 98926, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level?
Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customerservice, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customerservice and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
$80k yearly Easy Apply 51d ago
Management Team Supercuts
Regis Haircare Corporation
Customer service supervisor job in Ellensburg, WA
Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customerservice, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customerservice and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
$80k yearly Easy Apply 29d ago
296-EXC-08-25 K-12 District Team Lead - Specialist - Art
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customerservice environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
$48k-98k yearly est. 4d ago
Team Lead Restaurant
Vail Resorts 4.0
Customer service supervisor job in Leavenworth, WA
**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
**Employee Benefits**
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
To Learn More, please review the Benefits Eligibility Summary (******************************************************************************
**Job Summary:**
Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Team Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff and maintaining service quality and safety to ensure an exceptional dining experience for our guests.
**Job Specifications:**
+ Starting Wage: $23.00/hr - $24.73/hr
+ Employment Type: Winter Seasonal 2025/2026
+ Shift Type: Full Time
+ Housing Availability: Yes
**Job Responsibilities:**
+ Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
+ Answers phones and radio working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed
+ Work on the floor or in the kitchen, wherever needed, to ensure smooth operation
+ Act as supervisor in the absence of a chef, including managing payroll and attendance
+ Assists in the ongoing training of staff and provides any necessary feedback
+ Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests
+ Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs
+ Other duties as assigned
**Job Requirements:**
+ High School Diploma or GED equivalent required
+ Previous restaurant, supervisory or guest service experience required
+ Ability to stand and walk continuously for up to 8 hours
+ Ability to lift and carry up to 50lbs.
+ Ability to work well with others in a fast-paced environment under pressure
+ Must be able to communicate fluently in English
The expected pay range is $23.00/hr - $24.73/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 509473_
_Reference Date: 07/17/2025_
_Job Code Function: F&B Support_
$23-24.7 hourly 41d ago
Team Lead, Petsense
Tractor Supply Company 4.2
Customer service supervisor job in Ellensburg, WA
Pay Range: $17.38 - $22.0 hourly This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a positive experience.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
**Required Qualifications**
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
+ Basic computer skills.
+ Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements**
+ This position is non-sedentary.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
+ Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to successfully complete all required training and certification.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ Lifting 50+ pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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Join Our Talent Community
**Nearest Major Market:** Seattle
**Nearest Secondary Market:** Yakima
How much does a customer service supervisor earn in East Wenatchee, WA?
The average customer service supervisor in East Wenatchee, WA earns between $35,000 and $56,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in East Wenatchee, WA