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Customer service supervisor jobs in Tupelo, MS - 139 jobs

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  • Customer Support Specialist

    Blue Cross & Blue Shield of Mississippi 4.3company rating

    Customer service supervisor job in Tupelo, MS

    **This role is 100% onsite in Flowood, MS. There is no remote capacity.** The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $30k-38k yearly est. 3d ago
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  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Tupelo, MS

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $20k-27k yearly est. 28d ago
  • Manager, Customer Experience

    Cotality

    Customer service supervisor job in Oxford, MS

    At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: As a Manager, Customer Experience, you have a passion for service excellence and are ready to lead a team of front-facing company representatives who liaise between our clients and their current customers. Clients are our North Star here at Cotality. In this role you will foster open and effective communication channels, demonstrate empathy in all client interactions, mentor your team to ensure they provide compassionate and responsive service, and utilize strong problem-solving skills to address and resolve client issues efficiently. What you will do: Collaborate with both internal and external teams to facilitate a seamless client experience. Foster a high-energy, client-centric operation based on accountability and engagement. Manage the client relationship through weekly and monthly client status update meetings, annual business reviews, escalation resolution, adhering to Service Level Agreements, and maintaining high work quality. Manage effective email communication to meet client expectations in a timely and professional manner. One-on-one coaching, counseling, and training of customer care associates. This may include drafting and presenting formal coaching, corrective action, and performance improvement plans to ensure high performance standards are met. Drive accountability for direct reports in key performance areas such as Production and Quality Control. Monitor the quality of calls and provide verbal and written feedback to customer care associates. Address training needs and performance management with employees as necessary. Respond to internal and external stakeholders to ensure quality issues are resolved. Develop and measure key performance indicators (schedule adherence, after call work, quality, efficient call-handling, and attendance/reliability) at both team and individual level to gauge and enhance operational effectiveness. Interviewing and selection of new employees. Train and lead staff in all departmental operations, processes, procedures, and requirements. Communicating departmental initiatives and priorities to the team. Presenting data in a compelling manner to drive vision and purpose with internal and external stakeholders. Maintain a culture of continuous improvement and professional development. Provide operational agility, including cross-training and business continuity. Provide coverage assistance to Contact Center management team and assist with covering evening/weekend shifts. Job Qualifications: What you will bring: Bachelor's degree preferred or equivalent 5+ years of relevant work experience in escrow, real estate, title insurance, or other relevant industry. 4+ years of related experience with a background in real estate, mortgage, escrow, quality auditing and 3+ years of leadership experience. Proven ability to lead teams in a fast-paced, client-centric, results-oriented culture Exceptional leadership skills, including team-building and emotional intelligence Demonstrated ability to motivate teams and to manage change effectively Strong interpersonal, negotiation, and conflict resolution skills Excellent written and oral communication skills including the ability to communicate complex data in a clear and concise manner to multiple audiences. Excellent planning and organizational abilities Experience managing and/or interacting with geographically distributed teams. Ability to prioritize and conduct multiple projects simultaneously and maintain day-to-day operational excellence. Demonstrated ability to lead root cause analysis (RCA) for recurring issues and implement long-term solutions to improve service delivery. Strong analytical and problem-solving skills with an ability to develop alternative solutions for complex situations. Strong understanding of data and trends and ability to apply analytical problem-solving skills to data sets. Proficient computer skills including the use of Microsoft suite of products (Teams, Outlook, Excel, and Office). Ability to maintain positive and professional demeanor that lifts up others even in fast-paced, high-stress situations. Familiarity with MSP/BlackKnight and Sagent is a plus. Prior Lean Six Sigma training and/or experience is a plus. Key Leadership Attributes: Open to feedback Resilient Takes ownership Emotional Intelligence Positivity Continuous Improvement Mindset Accountability What to expect: Contact center experiences a busy season during Q4. The management team has a rotation to cover the evening schedule and at times will be required to support the contact center until the 8pm CST closing time. Associate managers should expect a span of control of approximately 12-15 direct reports. Familiarity with MSP/BlackKnight and Sagent is a plus. Cotality offers a Flexible Work Model that includes a hybrid schedule. Management is expected to be in the office 1-2 days per week (work from home is permitted for the other 3-4 days) and the team has an in-office coverage schedule to ensure the customer care associates have adequate management support on site. Other in-office time may be required based on business need or to attend “Moments that Matter” (MTM) events hosted department or company-wide. Associate managers should expect to sit, stand, type, and use a laptop computer and headset on a daily basis. #LI-RS1 Annual Pay Range: 65,200 - 73,200 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2025-12-09 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates
    $34k-65k yearly est. Auto-Apply 41d ago
  • Electric Power Generation Service Manager

    Caterpillar 4.3company rating

    Customer service supervisor job in Tupelo, MS

    EPG Service Manager ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL YOU DO The EPG Service Manager is responsible for managing all skilled service mechanics/technicians and support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate, and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. RESPONSIBILITIES Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status. Conduct annual performance reviews for assigned operational unit. Investigate & document events of work-related Injury and/or property damages. Maintain effective work, vacation and training scheduled for assigned staff. Submit accurate time records related to work performed and/or hours worked. Respond to customer inquiries related to service. WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Basic Qualifications: High school diploma required, college and/or technical education preferred. Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment. Able to work a flexible schedule, including nights, weekends and on-call hours as required. Demonstrated professionalism, integrity, adaptability, and a strong customer service focus. A sense of urgency and self-initiative, and the personal drive for success. Excellent communication skills. Must be able to travel as required for meetings and training (less than 15%). WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) What Sets Us Apart Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
    $60k-83k yearly est. 60d+ ago
  • Client Consultant

    Alpine Legacy Group

    Customer service supervisor job in Corinth, MS

    Job Description At Alpine Legacy Group, we believe in people - their stories, their goals, and their potential. We help protect families, nurture leaders, and build meaningful careers grounded in integrity, growth, and purpose. Every day, we show up with heart, lead with passion, and celebrate the wins - big and small. We're growing fast and looking for motivated, service-minded individuals who want more out of life - more freedom, more impact, and more personal fulfillment. The Role As a Client Consultant, you'll learn, grow, and earn - all at once. Our training blends mentorship, real-world experience, and personalized support from leaders who genuinely care about your success. You'll gain the confidence, skills, and tools to build a lasting career while making a difference in your community. You'll manage your own local territory, build relationships with business owners and their teams, and help families secure protection all through our premium supplemental insurance products. What You'll Do Build relationships with local professionals through meaningful conversations and community connections. Guide clients through decisions that protect their families and futures. Use our CRM system to stay organized, track your progress, and manage your growing client base. Collaborate closely with your team - we believe in lifting each other up. Set goals, reach them, and keep growing toward your next milestone. What It Takes A people person who thrives on connection and purpose. Positive, coachable, and eager to grow personally and professionally. Self-motivated with strong follow-through and time management. Background in leadership, athletics, or community involvement is a plus - we love team players with heart. Requirements Clean background check, valid driver's license, and reliable transportation. Active Health & Life License (or willingness to obtain - we'll guide and reimburse you). Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks Weekly draw + unlimited commissions - your effort equals your earnings. Monthly bonuses, quarterly stock shares, and long-term renewal income. All-expense-paid incentive trips to amazing destinations. Health, dental, and vision benefits after 60 days. Performance-based promotions - your results speak for themselves. A supportive, empowering culture built on growth, gratitude, and teamwork. Join a team that believes in you. Start your journey. Build your legacy. *****************
    $42k-75k yearly est. 1d ago
  • Customer Experience Specialist

    Renasant Corp 4.3company rating

    Customer service supervisor job in Tupelo, MS

    The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering questions, handling complaints and troubleshooting customer issues. The Customer Experience Specialist will handle a high volume of inbound or outbound calls and will work to create a positive experience for each caller. In this role, the Customer Experience Specialist will listen to customers to understand the reason for their call, provide information, explain products to potential and existing customers, as well as promote and sell bank products and services through the discovery process, accurately and efficiently. The Customer Experience Specialist should maintain a broad knowledge of the financial industry as a whole and the organization (including its policies, procedures, products and related services). Senior Specialists will often serve as the critical back-up to the Customer Experience Supervisor. Senior Specialists lead by example and serve as a role model for the Customer Experience Specialists in all facets of the Specialist role. Senior Specialists may be responsible for customer dispute resolution, which includes all electronic transactions that meet Reg E and NACHA criteria. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Meet or exceed established standards of performance for service and sales while providing an exceptional customer experience * Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies * Provide customers with answers to inquiries regarding a very broad and challenging range of financial services in an efficient and timely fashion * Process customer transactions accurately including; transfer, stop payments, loan payments, loan payoffs, etc. * Uncover banking needs through the discovery process by initiating conversations with all customers and responding efficiently and accurately as well as promote and cross‑sell bank products and services in a professional manner * Investigate, track and resolve customer problems and inquiries in a timely manner * Maintain knowledge of Customer Experience Center policies and procedures, bank products and services, general operating procedures and regulations to protect the bank from unnecessary risk * Participate in training and other learning opportunities to expand knowledge of company and position * Exhibit positive team spirit and willingness to help customers, both internal and external * Perform other related duties as assigned For all Senior Specialists: * Educate customers on complex products, services and disputes * Identify and solve customer disputes by processing claims, monitoring and tracking cases, reporting losses to leadership and identifying fraud trends with a sense of urgency and in compliance with Reg E & NACHA timelines * Provide guidance, mentoring and training to other specialists as needed Qualifications * High school diploma or equivalent required, college education preferred * Minimum of 1 year of experience in customer service and/or sales required * Detail-oriented and good organizational skills * Ability to produce individual and team sales and customer experience results * Effective written and verbal communication skills, including a pleasant tone and exceptional telephone manners * Proven ability to work closely with others in a willing and professional manner to resolve problems and address needs * Strong sales and marketing skills with proven ability to sell bank products and services preferred * Strong sense of teamwork, ability to work cooperatively in a team environment * Knowledge of bank policies and procedures, regulations, control systems, operational issues related to banking and retail deposit/loan products and services preferred * Ability to work and adhere to flexible schedule in a demanding and fast-paced environment (Hours may exceed 40 hours per week, including Saturday rotations) For all Senior Specialists: * Minimum of 2 years Customer Experience Specialist experience required * Ability to handle and resolve the complex matters and handle difficult customer situations with little to no supervision * Strong attention to detail and ability to make informed decisions * Ability to quickly and effectively identify needs while problem solving and exercising good judgement Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $26k-30k yearly est. Auto-Apply 31d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service supervisor job in Corinth, MS

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-30k yearly est. 3d ago
  • Service Advisor

    Dwayne Blackmon Chevrolet Inc.

    Customer service supervisor job in Tupelo, MS

    Who We Are Dwayne Blackmon Chevrolet has served the Tupelo, Mississippi and the surrounding areas since 1985. We are committed to providing excellent service to our customers and are always looking for enthusiastic, hardworking individuals to join our team. What We Offer Health insurance 401K Paid vacation Monthly lunches Growth opportunities Good work environment Responsibilities Oversee service orders and flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license Willing to submit to pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-59k yearly est. Auto-Apply 32d ago
  • Service Advisor

    Carlock Toyota of Tupelo

    Customer service supervisor job in Saltillo, MS

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays. About Us Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional. At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you'll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.
    $34k-59k yearly est. 8d ago
  • Service Manager

    Carlock Automotive Group

    Customer service supervisor job in Tupelo, MS

    Are you ready to take the next step in your automotive career with a dealership that's growing fast and built on a reputation for excellence? Carlock Nissan of Tupelo is a proud, family-owned dealership committed to delivering a world-class experience for every guest - and we're looking for an experienced, motivated Service Manager to lead our team to the next level. Why This Opportunity Stands Out Lead a thriving service department at one of North Mississippi's most respected dealerships Represent Nissan - a brand known for quality, innovation, and performance Work directly with ownership and leadership to drive success and deliver exceptional results Be part of a family-owned company that values relationships, rewards performance, and promotes from within Your Impact Oversee all service operations, focusing on customer satisfaction, efficiency, and profitability Drive service growth through leadership, training, and continuous improvement Manage and develop service advisors, technicians, and support staff Partner with parts and sales departments to ensure seamless customer experiences Maintain manufacturer standards and ensure compliance across all operations What We're Looking For Proven success in automotive service management - Nissan or import experience preferred Strong leadership and coaching skills focused on developing high-performing teams Excellent communication, organization, and problem-solving abilities Ability to thrive in a fast-paced, customer-focused environment Passion for delivering an exceptional service experience every day What We Offer Competitive base salary + performance bonus Health, dental, vision, and 401(k) benefits Paid training and professional development opportunities Supportive, family-owned culture with genuine opportunities for advancement If you're ready to lead, grow, and make an immediate impact with a dealership that's driving forward, we want to hear from you. Apply today and join the momentum at Carlock Nissan of Tupelo.
    $39k-66k yearly est. 60d+ ago
  • Service Manager

    Carlock Nissan of Tupelo

    Customer service supervisor job in Tupelo, MS

    Job Description Are you ready to take the next step in your automotive career with a dealership that's growing fast and built on a reputation for excellence? Carlock Nissan of Tupelo is a proud, family-owned dealership committed to delivering a world-class experience for every guest - and we're looking for an experienced, motivated Service Manager to lead our team to the next level. Why This Opportunity Stands Out Lead a thriving service department at one of North Mississippi's most respected dealerships Represent Nissan - a brand known for quality, innovation, and performance Work directly with ownership and leadership to drive success and deliver exceptional results Be part of a family-owned company that values relationships, rewards performance, and promotes from within Your Impact Oversee all service operations, focusing on customer satisfaction, efficiency, and profitability Drive service growth through leadership, training, and continuous improvement Manage and develop service advisors, technicians, and support staff Partner with parts and sales departments to ensure seamless customer experiences Maintain manufacturer standards and ensure compliance across all operations What We're Looking For Proven success in automotive service management - Nissan or import experience preferred Strong leadership and coaching skills focused on developing high-performing teams Excellent communication, organization, and problem-solving abilities Ability to thrive in a fast-paced, customer-focused environment Passion for delivering an exceptional service experience every day What We Offer Competitive base salary + performance bonus Health, dental, vision, and 401(k) benefits Paid training and professional development opportunities Supportive, family-owned culture with genuine opportunities for advancement If you're ready to lead, grow, and make an immediate impact with a dealership that's driving forward, we want to hear from you. Apply today and join the momentum at Carlock Nissan of Tupelo.
    $39k-66k yearly est. 30d ago
  • Specimen Processing Team Lead

    Labcorp 4.5company rating

    Customer service supervisor job in Tupelo, MS

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team in Tupelo, MS. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: Monday - Friday 2pm-11pm Work Location: Tupelo, MS Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Job Responsibilities: * Assist in the supervision of the day to day operations of the Accessioning department * Help lead the team in their daily processes and procedures * Assist with preparation of laboratory specimens for analysis and testing * Oversee routing of specimens to their respective prep areas * Encourage process improvements and best practices * Perform quality assurance checks to ensure efficiency and accuracy * Resolve any production errors as requested by management * Research and resolve any production errors while escalating when necessary * Engage in continuous process and service level improvements * Perform quality assurance checks to ensure efficiency and accuracy * Responsible for enforcing and managing policies and procedures * Perform administrative duties as needed Job Requirements: * High school diploma or equivalent * 3 years of relevant experience; preferably in a clinical laboratory * Prior leadership experience is a plus * Familiarity with laboratory operations as well as policies and procedures is preferred * Strong computer skills and working knowledge of Microsoft Office * Excellent communication skills; both written and verbal * High level of attention to detail with strong organizational and prioritization skills * Strong critical thinking skills with the ability to make decisions in a fast paced environment * Ability to handle the physical requirements of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $77k-105k yearly est. Auto-Apply 19d ago
  • Team Manager

    Plant Kinetics

    Customer service supervisor job in Oxford, MS

    Team Manager is a leadership position that manages other team members. It requires assisting multiple stores in the displaying and organizing of live plants within specified Walmart Garden Departments and training other full time and seasonal employees in the same tasks. 2 weeks paid vacation. 5 PTO days. Flexible work schedule Phone Stipend Reimbursement for using your personal phone. Mileage paid to and from stores and home. Bonus structure. Starting wage $14.00/hr
    $14 hourly 17d ago
  • Team Leader

    Keytronic

    Customer service supervisor job in Corinth, MS

    KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative. KeyTronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Vacation, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us! JOB SUMMARY: Coordinates activities of workers engaged in a warehouse and distribution environment. Reviews workload and organizes resources to meet daily activity requirements. Analyzes and resolves work issues. ESSENTIAL FUNCTIONS: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Proficient in the use of Warehouse Management Systems. Addresses employee problems and recommends disciplinary action. Coordinates and schedules personnel for training programs and facilitates cross-training of employees and work teams. Provides written input and participates with Manager in performance reviews. Responsible for workplace safety. Assists in solving process problems and implements changes when necessary with the approval of the manager. Assists in training personnel. Coordinates requests for time off (vacation, leave of absence, etc.). Coordinates team activities for shift operation. Maintains staffing level based on work load requirements. Assists Manager in other projects and duties as required. Oversees overall operation of assigned area. OTHER FUNCTIONS: Performs other duties when required that are outside of normal job duties. May be asked to assist in other duties to ensure production needs are met in a timely manner. Qualifications MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED) Three years experience in a warehouse or distribution environment and at least one year experience in a team lead role; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to operate a computer and MS OFFICE software such as email, Excel, Word, Powerpoint. PREFERRED QUALIFICATIONS: Experience in Contract Manufacturing. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; and to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The statements on this are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of Keytronics goals some incumbents may perform other duties as assigned. In addition, all Keytronic employees are expected to: Promote teamwork and cooperative effort Help train and give guidance to other Keytronic employees Maintain a clean, safe, and unobstructed work area Provide customers with the highest quality of products and service Understand and apply appropriate quality improvement processes Keytronic is an EOE/M/W/VET/Disabilities employer.
    $35k-70k yearly est. 7d ago
  • Welder, Team Lead - 2nd Shift

    Accelevation

    Customer service supervisor job in Houston, MS

    Welder Team Lead - 2nd Shift We build what the future runs on. Accelevation designs, manufactures and installs the physical infrastructure that powers today's most advanced technologies. We've grown over 440% in the last 18 months because we take ownership, solve hard problems, and build with purpose. Join us to build the future. Position Summary We are seeking a skilled and motivated Welder Team Lead to join our team in Houston, MS on the 2nd shift. The ideal candidate will have strong welding expertise combined with leadership abilities to guide and support the welding team, ensuring high-quality workmanship and adherence to safety standards. Key Responsibilities Lead and supervise the welding team during the 2nd shift to meet production goals and deadlines. Perform welding tasks using various welding techniques including MIG, TIG, and Stick welding. Ensure all welding work meets quality standards and specifications. Train, mentor, and support team members to improve skills and productivity. Monitor and enforce safety protocols and company policies on the shop floor. Coordinate with other departments to ensure smooth workflow and timely completion of projects. Inspect and maintain welding equipment to ensure proper operation. Document work performed and report any issues or delays to management. Qualifications Proven experience as a welder with leadership or supervisory experience preferred. Proficient in various welding techniques such as MIG, TIG, and Stick welding. Strong knowledge of welding safety standards and best practices. Ability to read and interpret blueprints, drawings, and welding symbols. Excellent communication and team leadership skills. Ability to work effectively on the 2nd shift schedule. Strong problem-solving skills and attention to detail. High school diploma or equivalent; relevant welding certifications are a plus. Benefits Competitive salary and performance bonus (if applicable) Paid time off 401(k) retirement plan with company match Comprehensive health, dental, and vision insurance First time homebuyer program (if applicable, based off comp) Collaborative, high-energy workplace Our Core Values Safety - We proactively protect our people and environment Inclusion - We respect and appreciate diverse perspectives and backgrounds Speed - We move fast, act decisively, and stay agile Innovation - We challenge assumptions and simplify processes Judgment - We make sound decisions with the business in mind Accountability - We take ownership and deliver results Work Environment This position operates in a manufacturing or industrial environment. The role requires standing for extended periods, lifting heavy materials, and working with welding equipment and tools. Equal Opportunity Employer Accelevation LLC is an equal opportunity employer. Inclusion is one of our core values - we build teams that celebrate and embrace diversity, fostering a culture of respect for all. As part of our pre-hire process, we may conduct a background check and use E-Verify to confirm employment eligibility. ```
    $36k-70k yearly est. 32d ago
  • Team Lead, Petsense

    Tractor Supply Company 4.2company rating

    Customer service supervisor job in Corinth, MS

    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. **Essential Duties and Responsibilities (Min 5%)** It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: + Maintain regular and predictable attendance. + Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. + Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. + Take the initiative to support selling initiatives (TEAM): + Thank the Customer + Engage with the customer and/or pet + Advise products or services + Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: + Execute assigned basic, promotional, and seasonal merchandising activities. + Perform Opening/Closing procedures. + Transport and make deposits to bank. + Assess store conditions and assign duties. + Organize and prioritize workflow through the use of the daily planner. + Recovery of merchandise. + Participate in mandatory freight process. + Perform regular and promotional price change activities. + Resolve customer complaints/issues and ensure the customer has a positive experience. + Adhere to loss prevention standards and respond to any alarm calls as needed. + Communicate with Team Members on job functions, responsibilities and financial goals. + Operate cash register/computer supervising cash handling procedures. + Assist Team Members on appropriate application of policies and procedures. + Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required + Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. **Required Qualifications** Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. **Preferred knowledge, skills or abilities** + Pet/Live Animal, pet food, pet product knowledge is strongly preferred. + Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. + Basic computer skills. + Ability to perform and execute principle responsibilities of Team Members. **Working Conditions** + Working environment is favorable, generally working inside with moderate noise. + Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. + Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours + Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines **Physical Requirements** + This position is non-sedentary. + It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. + It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. + Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): + Ability to occasionally lift or reach merchandise overhead. + Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. + Ability to move throughout the store for an entire shift. + Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. + Ability to constantly operate store equipment such as computer, cash register, and other store equipment. + Ability to read, write, and count accurately to complete all documentation. + Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. + Ability to process information / merchandise through the point-of-sale system. + Ability to handle and be in contact with birds/poultry. + Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. + Ability to successfully complete all required training and certification. + Ability to travel as required in support of district needs. + Ability to drive or operate a vehicle for business needs. + Lifting 50+ pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Corinth
    $30k-40k yearly est. 60d+ ago
  • Guest Services Manager

    Hampton Inn New Albany Ms 3.9company rating

    Customer service supervisor job in New Albany, MS

    Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryResponsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Scheduling/managing the front desk team. Working with the other departments to create a clean transition in communications. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision Insurance Options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country Opportunities for bonuses each month DailyPay: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Pontotoc, MS

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, including evenings and weekends. Occasional use of ladders is required.
    $20k-27k yearly est. 7d ago
  • Service Advisor

    Carlock Toyota of Tupelo

    Customer service supervisor job in Oxford, MS

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays. About Us Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional. At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you'll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.
    $34k-59k yearly est. 6d ago
  • Specimen Processing Team Lead

    Labcorp 4.5company rating

    Customer service supervisor job in Tupelo, MS

    **Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team in Tupelo, MS** **. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".** **Work Schedule:** Monday - Friday 2pm-11pm **Work Location:** **Tupelo, MS** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . **Job Responsibilities:** · Assist in the supervision of the day to day operations of the Accessioning department · Help lead the team in their daily processes and procedures · Assist with preparation of laboratory specimens for analysis and testing · Oversee routing of specimens to their respective prep areas · Encourage process improvements and best practices · Perform quality assurance checks to ensure efficiency and accuracy · Resolve any production errors as requested by management · Research and resolve any production errors while escalating when necessary · Engage in continuous process and service level improvements · Perform quality assurance checks to ensure efficiency and accuracy · Responsible for enforcing and managing policies and procedures · Perform administrative duties as needed **Job Requirements:** + High school diploma or equivalent + 3 years of relevant experience; preferably in a clinical laboratory + Prior leadership experience is a plus + Familiarity with laboratory operations as well as policies and procedures is preferred + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills · Strong critical thinking skills with the ability to make decisions in a fast paced environment · Ability to handle the physical requirements of the position **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $77k-105k yearly est. 51d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Tupelo, MS?

The average customer service supervisor in Tupelo, MS earns between $21,000 and $41,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Tupelo, MS

$29,000
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