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The differences between customer service technicians and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service technician and a customer service attendant. Additionally, a customer service technician has an average salary of $36,757, which is higher than the $30,946 average annual salary of a customer service attendant.
The top three skills for a customer service technician include basic math, math and pathogens. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.
| Customer Service Technician | Customer Service Attendant | |
| Yearly salary | $36,757 | $30,946 |
| Hourly rate | $17.67 | $14.88 |
| Growth rate | -4% | -4% |
| Number of jobs | 282,953 | 292,907 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 39% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Customer service technicians and customer service attendants have different pay scales, as shown below.
| Customer Service Technician | Customer Service Attendant | |
| Average salary | $36,757 | $30,946 |
| Salary range | Between $27,000 And $49,000 | Between $24,000 And $39,000 |
| Highest paying City | Newark, DE | Seattle, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | GAVS Technologies | Salesforce |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a customer service technician and a customer service attendant in terms of educational background:
| Customer Service Technician | Customer Service Attendant | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer service technicians' and customer service attendants' demographics:
| Customer Service Technician | Customer Service Attendant | |
| Average age | 40 | 40 |
| Gender ratio | Male, 58.4% Female, 41.6% | Male, 48.4% Female, 51.6% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 20.7% Asian, 6.7% White, 55.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |