Customer service technician vs customer service executive

Differences between customer service technician and customer service executive duties and responsibilities

Customer service technician example responsibilities.

• Mentore new and struggling CSP's to help them reach and achieve their goals.
• Create a PowerPoint presentation for training of the procedures for future employees.
• Maintain a classroom where children are surrounded by words, math, and charts.
• Provide customer service by utilizing POS terminal systems.
• Create interactive PowerPoint structures for artists to continue in development.
• Demonstrate superb organizational and multitasking abilities
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Customer service executive example responsibilities.

• Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
• Help troubleshoot technical incidents including basic browser issues, Apps, subscription problems.
• Mentore new sales associates and present information and on the job training to new employees utilizing Microsoft PowerPoint.
• Develop excellent customer service by combining patience and determination to troubleshoot account issues.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Consult with customers to find best means to leverage telecom assets to reach their business objectives.
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