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Customer support supervisor full time jobs - 155 jobs

  • Customer Support, Customer Service, Collection Representative

    Ask Consulting

    Columbus, OH

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 6+ Months (Contract to Full time conversion) Pay range: $19-19.17/hr. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
    $19-19.2 hourly 2d ago
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  • Customer Care Manager - In Office

    The Whittingham Agencies

    Hilliard, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Direct Support Manager - Champaign County

    CRSI 3.7company rating

    Urbana, OH

    CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PIfaf2b5***********8-39440526
    $20 hourly 2d ago
  • Customer Care Manager - In Office

    The Mutters Agency

    Columbus, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Customer Support Associate (US)

    Compass Experience Labs

    Columbus, OH

    This is a remote supporting mainly US retail and eComm businesses Our headquarters are located in Columbus OH USA in the Eastern Time Zone Please note that this is only open to candidates located in the have operations in which are limited to FL GA MI NC OH TX WI Are you ready to join a fun and engaging workplace that encourages you to empower yourself and develop your career Are you looking for a remote job where you can work from the comfort of your own home Do you want a job where you can be yourself Say hello to Compass Experience Labs it sounds like we might be a good match MEET COMPASS We partner with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business As part of the Compass Experience Team you will Respond to customers primarily through phones as well as through email chat text and social channels while creating memorable service interactions Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brands products procedures and resolutions Work collaboratively with team members to offer encouragement provide answers present customer insights and trends The ideal Compass Employee is Compassionate detail oriented friendly open minded and eager to help people Able to solve problems quickly and creatively we often need to think of solutions on the fly Able to learn and adapt to changing software being tech savvy is a must Excellent at communication both written and verbal Able to adhere to a set schedule and be productive independently Ability to utilize multiple systems and resources to find a solution to the callers problem multitasking is key Ability to adhere to strict schedule adherence not just attendance this includes limited unscheduled breaks returning from scheduled breaks lunches on time adhering to expected handle time for calls once ramped All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling Phone Emails SMS chats and Social MediaPhone support will be a daily requirement and will require 85 or higher schedule adherence meaning that they take minimal unscheduled breaks Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence This is a high volume program Candidates should expect to be on back to back calls throughout their day with limited down time Qualifications and Physical Requirements with or without reasonable accommodation High school diploma or equivalent Call center experience is required Must have at least 1 3 years of experience within the last 2 years providing customer support across multiple channels including email phone SMS Chat and Social Media1 year inbound phone experience required Applicants must have strong internet connection to support systems Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computerlaptop and a headset Experience working remotely is preferred Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift Availability Full Time positions available HQ is located in Columbus OhioAbility to work East Coast hours Open availability preferred may include weekdays weekends nights and holidays Collaboration and teamwork are highly valued within our small team within a larger organization The ability to multitask and manage a high volume of emails calls and action items is essential to meet service level agreements SLAsSelf motivation and independence are crucial for success in this role Strong oral and written communication skills are necessary to effectively interact with managers clients and customers The ability to thrive in a high performance environment and prioritize customer service is paramount Embrace the commitment to customer service and nourishes brand loyalty Agents must be proficient in using various computer systems including our internal systems and the Underwriters CMS100 show rate for training is required Agents must attend training every day with cameras on and be active participants Training is 2 3 weeks of classroom material Technology Requirements Speedtestnet25 MBPS Download RequiredAn Ethernet hookup is strongly recommendedA backup location or internet access is necessary in the event of an outage Benefits A competitive starting wage of 14 per hourA fully remote work environment All necessary computer equipment and training will be provided Comprehensive training on our products and services Competitive compensation with performance incentives Competitive pay with performance incentives Career development opportunities including internal promotionsA positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply
    $26k-38k yearly est. 6d ago
  • Senior Customer Service Representative

    Matic 3.9company rating

    Columbus, OH

    The Importance of this Role We're looking for a Senior Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul. Responsibilities: Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text. Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us. Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value. Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention. Our Expectations of an Inbound CSR: Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. One Call Resolution: Do everything you can to solve the issue before ending the call. Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update. We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it. Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented. Good, Better, Best: Don't settle. Look for ways to improve daily. Requirements: 1+ year of Customer Service experience (phone-based). Effective verbal communication skills with a talent for de-escalation and empathy. Tenacity and persuasiveness-you must be comfortable attempting to "save" a customer who wants to cancel. Ability to multitask: listening and responding to the customer while using a computer to research and enter information. Passion that can convey the value of our Matic message clearly. What We Offer We offer a competitive base hourly rate of $19.23 to $20.19 You have an ownership stake - all Maticians receive Matic stock options. Unlimited Paid Time Off. Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution. 401(k) Retirement Plan. Continuing education, licensing and professional development paid for by Matic. Career advancement - we have a culture that focuses on internal promotion and career growth. A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!). About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
    $19.2-20.2 hourly Auto-Apply 8d ago
  • Customer Service Lead

    T-Cetra LLC 3.7company rating

    Dublin, OH

    Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Supervisor II - Data Center

    DSV Road Transport 4.5company rating

    Columbus, OH

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Columbus, 585 Scherers Ct Division: Solutions Job Posting Title: Supervisor II - Data Center - 103503 Time Type: Full Time Supervises and coordinates activities of Builds dept. supervisors, Builds dept. material handlers, Builds dept. team leads workers engaged in shipping, receiving, inspecting, storing, issuing, delivering, and maintaining records for a variety of materials, equipment, and supplies. Forecasts and schedules all Builds dept. activity with client, and other supporting contracting agencies. Provide management and clients with real-time information on work in progress and any active work stoppages that affect Service Level Agreement. Tasks & Responsibilities: * Oversees all Builds Dept. supervisors. * Schedules material, training and readiness for Builds team functionality including standard builds, Decommissions, Rack moves, Starburst builds, Sub Week Server builds. * Compiles special or routine reports for all Builds dept. related activity for management regarding financial or operational matters of assigned area and multiple shifts * Primary Escalation point for any damage, quality, safety, or performance related issues within the Builds Dept. * Analyzes various customer provided forecasts to align with local client Hardware Operations team to determine priorities, assignments and work methods required to meet schedules, utilizing knowledge of shipping procedures, routes, and rates * Oversees, organizes, and coordinates annual inventory process * Analyzes delivery and shipment history to resolve discrepancies between stock control records and inventory on hand; accountable for accurate, up-to-date records and stock. * Ensure adequate safety measures are followed to protect client property and personnel. * Inspects inbound material and escalates quality issues found during receipt inspection and prior to builds activity. Advises subordinates with questions or problems in any aspect of work activities * Organizes layout of workstations, material storage areas, tools, and coordinates with other vendors for usage of shared spaces. * Monitors work and client troubleshooting software for work stoppages and examines records for accuracy, neatness and conformance to policies and procedures. * Participates in ordering of stock items to replenish levels. * Ensures standardization of all Builds dept. activities and processes across all shifts and server platforms. Deliverables & Achievables: * Recommends and implements new or changes to procedures to improve efficiency. * Final Quality control for Builds dept. activity prior to handoff to client. Provides feedback to clients on work in progress and estimated project completion dates. * Trains Builds Dept. supervisors, team leads, and associates in server installation, tool usage, fiber handling, and tray population best practices. Details/Specification/Explanation of the role specific skills This is a senior level supervisory position. Solid interpersonal and analytical skills are required. Bachelor's degree or equivalent is required. Generally prefer 3-6 years' experience in material handling operations, with at least 3 years supervisory experience in Data Center Builds Operations. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $48k-70k yearly est. Easy Apply 60d ago
  • Finance & Contract Support Manager - Columbus, OH

    CBRE 4.5company rating

    Columbus, OH

    Job ID 243949 Posted 01-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Building Management, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **A** **bout the Role:** As a CBRE Finance & Contract Support Manager, you will manage the team responsible for producing limited output associated with Finance Strategy and Operations, including but not limited to the annual budget preparation, monthly forecasts, strategic planning, and management reporting. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Oversee the budgeting process, forecasting process, strategic planning process, and standard management reporting. + Review balance sheet account analysis, statement of cash flows and supporting schedules, and standard consolidated reporting packs for accuracy. + Review and approve basic monthly journal entries. + Produce a variety of routine and ad hoc financial reports, packages, and pro forma analyses for senior management and planning unit. + Coordinate research, development, and preparation of accounting policy and procedures. + Exchange and explain difficult information, convey performance expectations, and handle sensitive issues. + Influence parties of shared interests to reach an agreement. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. **What You'll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. + Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Finance & Contract Support Manager position is $83,500 annually [or $40.14 per hour] and the maximum salary for the Finance & Contract Support Manager position is $150,000 annually [or $72.12 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $83.5k-150k yearly 49d ago
  • 988 Call Center Shift Supervisor - 2nd Shift

    North Central Mental Health Services 4.1company rating

    Columbus, OH

    North Central operates the largest 988 Call Center in Ohio. People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services. The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse. This is non-exempt, full-time position reporting to the Suicide Prevention Services Director. Work week availability is required 7-days, Sunday through Saturday. Shifts will be completed on site at the rate of $26 hourly for a Bachelor's level degree. Ohio LSW, LPC or MFT license will qualify at the rate of $33.00 hourly. 2nd Shift: 4:00 p.m.-1:00 a.m. Key Functions Provide assistance to Program Director to coordinate and administrate an effective Suicide Prevention Program consistent with the overall goals and objectives of the company. Participate in suicide prevention information systems for program evaluation and reporting. Work collaboratively with the Program Director to ensure training is updated, encompasses the mission of both the 988 and the suicide prevention programs and supports best practices. Maintain compliance with all standards required for all regulating and accrediting bodies, inclusive of policies, procedures, required training and quality assurance standards. Ensure shift coverage of the call center through scheduling and cooperative coordination with the Program Director. Provide training for 988 employees and volunteers. Work cooperatively with the IT department to report technical issues and assist to ensure technology is meeting program needs. Provide assistance to coordinate suicide prevention services with other providers, complete agency service plan goals and objectives, consultation, education and awareness presentation for community agencies and groups, maintain statistical data, prepare reports and develop or revise program materials with the Program Director. Provide supervision and support for 988 Call Center staff and volunteers, inclusive of training, scheduling, completing reports, time records and performance reviews. Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing short-term crisis intervention and referral, regain control of their lives and find alternatives to suicide. Silent monitor calls for quality assurance and coaching opportunities. Requirements Bachelor's degree required; Licensed LSW, LPC or MFT preferred, with applicable higher rate of pay. Minimum of one (1) year of previous, demonstrated, employee management experience required. Must successfully complete mandatory, paid 50-hour on site Suicide Prevention training program requirements for preparedness along with 4-hour online Vibrant mandated training. Ability to demonstrate and maintain poise. Computer experience, including MS Office 365 software and database management software. Perks Electronic Onboarding Team-Oriented Environment EMR System Excellent Health, Dental and Vision Care Coverage Options Employer Paid Life Insurance, Long-Term Disability and AD&D Coverages Supplemental Life Purchase Options Ancillary Benefits to Include Long-Term Care and Whole Life Options 401(k) and Roth Plans with Employer Matching & Discretionary Contributions Generous Paid Vacation, Holidays, Sick and Personal Days Free Parking North Central is a Federal Student Loan Forgiveness Participant Referral Bonuses CARF Nationally Accredited Establishment Serving Franklin County for over 50 years Acknowledged Among Top Non-Profit Organizations Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA IND123 HP
    $26 hourly 60d+ ago
  • Traveling Superintendent - MSG - Data Centers

    Turner Construction Company 4.7company rating

    New Albany, OH

    Division: Critical Facilities-Data Centers Minimum Years Experience: Travel Involved: 90-100% Job Type: RegularJob Classification: ExperiencedEducation:Bachelors DegreeJob Family:ConstructionCompensation:Salaried Exempt * This position is for a full time traveling assignment supporting an Advanced Technology project, which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segment groups (MSG). * Position Description: Leads, directs and coordinates the work of subcontractors and/or Turner trade labor. The Superintendent is responsible for ensuring safety, schedule delivery, quality of work performed and adherence to budget of the project. The Superintendent has supervisory responsibility for Assistant Superintendents, Field Engineers, Interns and trade labor in his/her area of responsibility. Reports to: Project Superintendent, Project Manager or Project Executive Essential Duties & Responsibilities*: * Oversee and making decisions related to the performance of work related to scheduling, delivery, logistics, quality control and trade employee staffing levels. * Oversee work among assigned trades to promote a coordinated project operations. Resolving local area problems regarding procedures, precedence, design clarifications, adequate labor and equipment schedule and all other appropriate matters. * Manage the overall site safety program as required and ensuring subcontractor compliance with Turner standards and all applicable safety codes and regulations. * Supervise and develop Assistant Superintendents, Field Engineers, and/or Interns, as assigned, including providing input on or completing performance appraisals. * Create schedules and determine sequencing of work. Develop and implement recovery strategies to maintain project schedule. * Communicate with owners and architects/engineers in connections with field issues. Investigate and resolve such issues. * Manage the billing process as it relates to Work In Place (WIP) and overseeing the monthly estimate of work completed, payrolls, material invoices and subcontractor payment applications. * Manage the work to ensure that it is installed in compliance with and conforms to the approved contract documents. #LI-ST1 Qualifications: Bachelor's degree plus a minimum of four years' related experience training and/or experience. Knowledge of building construction, means and methods, scheduling and cost control procedures, general contract, general conditions, subcontract documents, drawings and specifications, including Microsoft Office Suite and proficiency in EH&S applications. Ability to read, understand and interpret contract documents, drawings specifications, scopes of work and project schedule. Demonstrated leadership and interpersonal skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the duties will occasionally require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk and hear (bells, whistles, etc.), stand, climb, balance, stoop, kneel, crouch, or crawl. Employee must occasionally lift and/or move up to 50 lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. * May perform other duties as assigned. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
    $67k-84k yearly est. 3d ago
  • Customer Service Supervisor

    Petsuites

    Grove City, OH

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $30k-45k yearly est. 60d+ ago
  • Customer Engagement Manager

    Dodge Construction Network

    Columbus, OH

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 10d ago
  • Retail Customer Service Supervisor

    Petsmart 4.3company rating

    Columbus, OH

    PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you * Paid Weekly * Health & Wellness Benefits * 401k Plan with company match * Paid Time off for full-time associates * Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: * Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. * Validates completion of assigned operational messages and engagement video compliance. * Supports the various Services businesses as needed when the Experience Leader is not available * Delegate and validate completion of daily tasks. * Leads and directs associates when acting as the Leader on Duty * Address and administer associate complaints and grievances. * Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: * Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. * Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. * Responsible for live pet sales and pet adoptions. * Supports with monthly live cycle counts, addresses discrepancies. * Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. * Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience * Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. * Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. * Ensures a safe environment for our associates, pets, and pet parents. * Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. * Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. * Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. * Assists and works in other departments as required. Other duties may be assigned. * Follows all company policies and procedures. Qualifications * 2+ years of retail experience in a customer-focused environment. * Leadership experience preferred. * Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. * Proficiency in computer applications. * Strong written and verbal communication skills. * Ability to react under pressure and maintain composure. * Strong organizational skills and attention to detail. Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor. * Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. * While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ********************************* Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
    $25k-35k yearly est. Auto-Apply 26d ago
  • Assistant Camp Supervisor (Arts & Crafts)

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Do you have a passion for developing the next generation? Do you have fond memories from your own camp experience? Join the City of Dublin's Camp Team this summer to mentor and guide the young people of our community towards their own interests, goals and personhood. Working as a part of our Camp Team provides a leadership experience that elevates your game for the rest of your life, no matter where it may take you. We are in the business of building better campers, better counselors and better people to help make the world a better place. As a member of our team, you can help make this dream a reality - one camper at a time, many times each day! 2026 Camp Season Work up to 40 hours per week from June 8-July 31 With the possibility to work Extended Camp Weeks through August 14 Typical working hours during camp season are Mon-Fri, 9am-5pm, but may vary slightly Mandatory Assistant Supervisor Training Dates: April 26 & May 3 (PAID!) Mandatory All-Staff Training Dates: June 2-5 (PAID!) Beyond the Paycheck * Refer a Friend Bonus Program ($100 per successful employee referral) * Ohio Public Employee Retirement System (OPERS) enrollment and contributions * Potential Public Student Loan Forgiveness (PSLF) eligibility * Support through our Employee Assistance Program (EAP) * 20% discount on classes and free textbooks at Franklin University * Fostering Internal Talent (FIT) Program offering incentives, training, and team building * Discounts on memberships at the Dublin Community Recreation Center (DCRC) * The City maintains the cost of team member certifications and training time is paid ($40.00-$100.00 value). All certifications achieved belong to the team member. * Employee recognition and appreciation events * Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.) * Uniforms provided * Career mapping and growth opportunities Examples of Duties Duties of Assistant Camp Supervisors of Arts & Crafts include, but are not limited to: Arts & Crafts Program Leadership * Develop and deliver arts and crafts programming appropriate to the age and abilities of campers. * Write lesson plans that align with camp goals, incorporate a variety of art mediums and make efficient use of resources and the camp environment. * Adapt activities for varying skill levels and abilities. * Evaluate camper and staff abilities as they relate to the program. * Assess the program area and overall camp success and recommend improvements. Safety & Risk Management * Maintain the safety and well-being of campers and staff by following camp policies and procedures. * Enforce safety rules and ensure campers and staff follow proper procedures. * Maintain camper discipline in a respectful, age-appropriate way that supports camp objectives and promotes a positive environment. * Assist in staff training and teach program-specific responsibilities during training and throughout the summer. Facility & Equipment Care * Manage and secure program supplies, maintaining an accurate inventory and planning for replacements as needed. * Conduct daily safety and cleanliness checks of program areas and equipment. * Keep arts and crafts spaces clean, organized and free of hazards. Camper Engagement & Development * Serve as a positive role model for all campers, staff, and parents, demonstrating professional and respectful behavior. * Ensure inclusion of all campers in scheduled activities. * Stay alert to camper needs, providing support for personal, social or health-related concerns. * Foster independence, self-esteem and positive peer relationships among campers. * Help campers adjust to camp life and encourage them to take part in planning activities. Collaboration & Staff Support * Model Recreation Services' Workplace Expectations: positive energy, mutual trust, solution-oriented approach and accountability. * Work closely with counselors, other assistant supervisors and camp supervisors, maintaining professional relationships with full-time staff. * Actively participate in all-camp activities, field trips, swimming and other assigned program areas. * Support other program areas such as Logistics, Sports & Games and Outdoor Education. * Communicate program, camper or staff concerns promptly to the Camp Supervisor and/or Camps Program Coordinator. * Take on additional responsibilities as needed to ensure a safe, creative and engaging camp experience. Typical Qualifications Minimum Qualifications * Possession of a valid driver's license * Three (3) or more years of college course work in recreation, education, art or a related field; OR three (3) or more years of teaching experience in art * Availability to attend all mandatory training dates * Ability and experience to lead and supervise others (campers and camp counselors) * Willingness to take direction from supervisors, as well as work independently to fulfill responsibilities Preferred Qualifications * College degree in recreation, education or a related field; OR five (5) or more years of teaching experience in art * One (1) or more years of classroom teaching experience Physical Requirements * Ability to lift up to 50 lbs. for occasional facility/operational/safety needs * Ability to remain active or on your feet for the length of a camp shift * Ability to operate standard office equipment in performing essential functions of work * Camp takes place in both indoor and outdoor settings, with frequent exposure to summer weather conditions Other Requirements * Attend staff meetings and trainings * Regular, predictable and punctual attendance * Ability to develop positive relationships with people from different backgrounds * Evaluate camp program and environment and provide input to support staff and supervisors * Abide by mandatory reporting policies as described in the staff manual * Accept other responsibilities deemed necessary by your supervisor in order to ensure quality service to all campers * Perform duties assigned to the best of your ability and with a positive attitude Core Competencies Creativity: Comes up with of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Directing Others: Is good at giving clear directions; sets stretching objectives; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Supplemental Information: All positions within this job classification have been designated as Casual in nature and all employees serving in such positions are considered to be Casual Employees. Casual employees serve strictly at the pleasure of the City and their employment may be terminated at any time for any reason, with or without cause. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. * Refer a Friend Bonus Program ($100 per successful employee referral) * Ohio Public Employee Retirement System (OPERS) enrollment and contributions * Potential Public Student Loan Forgiveness (PSLF) eligibility * Support through our Employee Assistance Program (EAP) * Fostering Internal Talent (FIT) Program offering incentives, training, and team building * Discounts on memberships at the Dublin Community Recreation Center (DCRC) * The City maintains the cost of team member certifications and training time is paid ($40.00-$100.00 value). All certifications achieved belong to the team member. * Employee recognition and appreciation events * Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.) * Uniforms provided * Career mapping and growth opportunities * The City of Dublin has partnered with Franklin University to make it easier than ever for you to achieve your education goals. The partnership provides the following educational benefits to ALL City of Dublin employees (full-time, part-time and seasonal employees): * Tuition Benefit - All City of Dublin employees are eligible to save 20% on tuition for Franklin University associate, bachelors, masters or graduate certificate programs * Free books - Get your textbooks for free! The Franklin University Bookstore will mail textbooks to registered students beginning 3 weeks prior to the start of courses, so make sure to register early. Some courses include embedded electronic textbooks with fees charged upon registration. These fees will be waived. Please allow up to 4 weeks from the start of your course for this fee to be removed from your account. * No Tuition Deferment Fee - You may defer tuition payments to the end of the trimester at no charge! You will need to apply for tuition deferment each term through your Franklin student portal. 01 Do you possess a valid driver's license? * Yes * No 02 Do you have previous experience in recreation, education, or a related field? * Yes * No 03 Have you completed three (3) or more years of college course work in recreation, education or a related field; OR do you have three (3) or more years experience teaching art? * Yes * No 04 Do you possess a degree in recreation, education or a related field; OR do you have five (5) or more years experience teaching art? * Yes * No 05 Mandatory trainings for Assistant Supervisors take place April 26, May 3 and June 2-5. Are you able to attend trainings on these dates? Note: All training time is paid. * Yes * No 06 Which age group(s) would you prefer to work with? Select all that apply: * Preschool (3-5 years) * Youth (6-12 years) * Teen (11-15 years) * No preference 07 Our time off policy states that staff are permitted to take no more than 5 days off during the summer. Does your summer availability match this policy? Please explain in the space below: Note: Needing more than 5 days off for the summer season does not make the applicant ineligible for the position. Consistency in staffing is key when working with youth, but there are opportunities for the role of Substitute if more than 5 days off are needed. 08 Please read the following statement and rate yourself/your response in 1 of 3 categories: "Working at camp is an amazing experience, but the days are long and full of activities. At the end of the summer you will be stronger, smarter, and probably mentally and physically tired. I can stay positive and encouraging on long, tiring or difficult days." * I'll have to work on that * I get that - I can do that * I haven't thought about that 09 Please read the following statement and rate yourself/your response in 1 of 3 categories: "City of Dublin Camps focus on positive youth development in all aspects of our camps programming. A genuine desire to develop personal leadership skills and lead youth is essential to ensure a positive experience. I am eager to grow as a leader while supporting the positive development of campers." * I'll have to work on that * I get that - I can do that * I haven't thought about that 10 Please read the following statement and rate yourself/your response in 1 of 3 categories: "If I notice something that needs attention, I step in to help without being asked." * I'll have to work on that * I get that - I can do that * I haven't thought about that 11 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I make an effort to include everyone, even if they are different from me." * I'll have to work on that * I get that - I can do that * I haven't thought about that 12 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I take responsibility for my mistakes and try to learn from them." * I'll have to work on that * I get that - I can do that * I haven't thought about that 13 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I communicate respectfully, even when I disagree with someone." * I'll have to work on that * I get that - I can do that * I haven't thought about that 14 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I can adapt quickly when plans change, or something goes wrong." * I'll have to work on that * I get that - I can do that * I haven't thought about that Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $36k-44k yearly est. 6d ago
  • Assistant Supervisor

    Ferguson Construction Company 4.3company rating

    Columbus, OH

    Job Description Ferguson Construction is a leading general contracting and construction management firm with over 100 years of industry expertise. We handle a diverse range of projects, including industrial, commercial, healthcare, and institutional buildings. Our reputation for excellence is built on our comprehensive services, including in-house design and self-performing key trades such as concrete, masonry, steel erection, carpentry, and sheet metal. The Assistant Supervisor supports site supervision by assisting with daily construction activities, ensuring compliance with plans and safety standards, and helping to manage on-site resources. This role is ideal for someone looking to advance their career in construction management. Qualifications • High school diploma or equivalent; vocational training in construction management is a plus. • 2+ years of related experience. • Experience with site management tasks, safety protocols, and understanding of construction plans is advantageous. • In depth understanding of construction processes, safety regulations, and site management. • Good verbal and written communication skills for effective interaction with team members, subcontractors, and supervisors. • Demonstrated leadership experience. Essential Duties • Assist with supervising daily construction activities to ensure work is performed according to plans and specifications. • Coordinate tasks among different trades and subcontractors to facilitate smooth project execution. • Support safety protocols on-site to maintain a secure working environment for all personnel. • Monitor construction work to ensure it meets quality standards and project requirements. • Help manage materials and equipment on-site, ensuring availability and proper use. • Maintain site documentation, including daily logs, inspection reports, and safety records. • Facilitate effective communication between workers, supervisors, and stakeholders to resolve issues promptly. • Provide regular updates on project progress and any issues to the site supervisor or project manager. Ferguson Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age. Applicants for this position must be currently legally authorized to work in the United States on a full-time basis. Learn why Ferguson is the perfect place to build your career in this informative video: All applicants who are offered employment with Ferguson Construction Company will be subject to a background investigation and drug test. Offers of employment are contingent on the successful completion of a background investigation and drug test conducted in accordance with Ferguson Construction policy and state law.
    $38k-49k yearly est. 28d ago
  • Team Leader Nutrition Services

    Ohiohealth 4.3company rating

    Marion, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. **Responsibilities And Duties:** 60% Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor. Performs all duties required of workers and routinely works a line position during peak hours. Helps to develop coworkers, providing a leadership role in promoting team efforts. Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers. 15% Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation. Suggests modification as clientele or environment changes. Assists manager/supervisor in the 15% Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate. Contributes to managers writing of performance reviews. 10% Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** Good human relations. - Knowledge of high quality food preparation and service. - Safe and sanitary food handling techniques. - Two years Experience in a high quality, high volume food service operation. **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $40k-50k yearly est. 41d ago
  • Laboratory Support Services Supervisor - Springfield Regional Medical Center

    Mercy Health 4.4company rating

    Springfield, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - Springfield Regional Medical Center Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: * Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development * Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently * Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly * Participates in committees, task forces, and improvement teams as defined * Ensures all changes within the laboratory are sufficiently validated before implementation * Other duties as assigned Education: * Associates Degree in Medical Technology or a related Science (required) Certifications: * Phlebotomy Certification (preferred, not required) Experience: * 5 years of experience in a clinical laboratory setting (required) * 3 years phlebotomy experience (required) * Previous experience in a leadership position in a customer service environment (preferred, not required) * Experience with EKG (preferred, not required) Skills & Abilities: * Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making * Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Core Laboratory - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $27k-50k yearly est. Auto-Apply 11d ago
  • P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760)

    Dasstateoh

    Mount Vernon, OH

    P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760) (250009GA) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: **************************** Unposting Date: OngoingWork Location: Cambridge Developmental Center 66737 Old 21 Road Cambridge 43725-8987Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Gallia County-Gallipolis, United States of America-OHIO-Knox County-Mount Vernon, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Clermont County-Batavia Compensation: $47.50 - $67.90 + $9.50 recruitment supplement Schedule: Part-time Work Hours: VariesClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Behavioral HealthTechnical Skills: NursingProfessional Skills: Attention to Detail Agency OverviewJoin Our Team!Accepting applications for a Part-Time Psychology Supervisor at Gallipolis Developmental CenterWho Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionThe Division of Residential Resources is responsible for the oversight of Ohio's eight Developmental Centers and the Community Capital Assistance program to help individuals with developmental disabilities have access to affordable and accessible housing in the community. What will you do?The Psychology Supervisor will provide clinical oversight and support to the Gallipolis Developmental Center. This position may be required to provide coverage at the other developmental centers across Ohio as needed. Workdays and hours may vary to meet the needs of individuals residing in the centers. Psychology Supervisors are also expected to be available for after-hours consultation via a facility-provided cell phone.As a Psychology Supervisor at DODD, you will:Supervise Psychology Assistant positions at the facility. Develop and implement psychology services (e.g., testing, diagnosis, counseling, therapies, treatments, policy developments, and data analysis). Chair the Human Rights Committee to ensure restrictive measures are necessary, humane, and appropriate for the individual based on personal history and trauma. Assess individuals experiencing suicidal thoughts and implement safety measures. Maintaining a Milieu Therapy that creates an environment that is supportive, therapeutic, and safe. Ensure adherence to regulatory standards for the health and safety of residents. Train staff on psychology-related topics and provide other educational presentations. Conduct competency evaluations. Provide support to Psych Team with review and completion of admission/annual Ohio ISP assessments/trauma informed preventions and behavior supports. Assist with implementation of Trauma Informed Care strategies as identified through the TIBT process. Attend training to maintain professional license. What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life InsuranceDental, vision and basic life insurance premiums are free after one year of continuous service.Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsLicense to practice psychology in Ohio pursuant to Section 4732.09 and 4732.21 of revised code; and 12 mos. exp. as a licensed psychologist; and1 course in employee trg. & development or 3 mos. exp. providing work direction & training or supervision to psychology students, assistants, or psychologists. Job Skills: Behavioral HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $31k-48k yearly est. Auto-Apply 10h ago
  • Connected Customer Supervisor

    Floor & Decor 4.2company rating

    Chesterville, OH

    Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors are: Team builders Customer service champions Detail oriented and highly organized Excellent communication and listening skills Minimum Eligibility Requirements: Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience High school diploma and/or GED Minimum of (2) years of computer experience in a work environment Essential Job Functions: Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Lead inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support Flexible hours to fit around your schedule On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program 80 hrs. annualized paid vacation (full-time associates) 4 paid holidays per year (full-time hourly store associates only) 1 paid personal holiday of associate's choice and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $29k-33k yearly est. Auto-Apply 60d+ ago

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