Department store manager vs floor manager

The differences between department store managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a department store manager and a floor manager. Additionally, a department store manager has an average salary of $46,963, which is higher than the $43,813 average annual salary of a floor manager.

The top three skills for a department store manager include sales floor, customer service and quality customer service. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Department store manager vs floor manager overview

	Department Store Manager	Floor Manager
Yearly salary	$46,963	$43,813
Hourly rate	$22.58	$21.06
Growth rate	6%	6%
Number of jobs	267,077	442,213
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 49%
Average age	44	43
Years of experience	6	6

Department store manager vs floor manager salary

Department store managers and floor managers have different pay scales, as shown below.

	Department Store Manager	Floor Manager
Average salary	$46,963	$43,813
Salary range	Between $29,000 And $73,000	Between $32,000 And $58,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Oil States International
Best paying industry	-	Telecommunication

Differences between department store manager and floor manager education

There are a few differences between a department store manager and a floor manager in terms of educational background:

	Department Store Manager	Floor Manager
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Delhi

Department store manager vs floor manager demographics

Here are the differences between department store managers' and floor managers' demographics:

	Department Store Manager	Floor Manager
Average age	44	43
Gender ratio	Male, 51.8% Female, 48.2%	Male, 56.1% Female, 43.9%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	9%

Differences between department store manager and floor manager duties and responsibilities

Department store manager example responsibilities.

Manage payroll, plan menus, schedule staff, conduct quality control inspections, receive and input all deliveries.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
Insure complete accuracy in accounting procedures, invoices, shipping and receiving logs, payroll, personnel and safety reports.
Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.

Floor manager example responsibilities.

Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
Present PowerPoint presentations and lead skill stations.
Organize and run all managerial duties thru out the the store.
Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.

Department store manager vs floor manager skills

Common department store manager skills

Sales Floor, 20%
Customer Service, 13%
Quality Customer Service, 10%
Store Management, 6%
Store Operations, 5%
Retail Environment, 4%

Common floor manager skills

Customer Service, 14%
Cleanliness, 12%
Pallets, 11%
HR, 8%
Flyers, 5%
Safety Standards, 5%

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Department Store Manager
Department Store Manager vs Floor Manager

Updated January 8, 2025

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