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Department store manager vs retail operation manager

The differences between department store managers and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a department store manager and a retail operation manager. Additionally, a retail operation manager has an average salary of $76,518, which is higher than the $46,963 average annual salary of a department store manager.

The top three skills for a department store manager include sales floor, customer service and quality customer service. The most important skills for a retail operation manager are POS, retail operations, and payroll.

Department store manager vs retail operation manager overview

Department Store ManagerRetail Operation Manager
Yearly salary$46,963$76,518
Hourly rate$22.58$36.79
Growth rate6%6%
Number of jobs267,077408,776
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 66%
Average age4444
Years of experience66

Department store manager vs retail operation manager salary

Department store managers and retail operation managers have different pay scales, as shown below.

Department Store ManagerRetail Operation Manager
Average salary$46,963$76,518
Salary rangeBetween $29,000 And $73,000Between $47,000 And $124,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Accenture
Best paying industry--

Differences between department store manager and retail operation manager education

There are a few differences between a department store manager and a retail operation manager in terms of educational background:

Department Store ManagerRetail Operation Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Department store manager vs retail operation manager demographics

Here are the differences between department store managers' and retail operation managers' demographics:

Department Store ManagerRetail Operation Manager
Average age4444
Gender ratioMale, 51.8% Female, 48.2%Male, 56.8% Female, 43.2%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between department store manager and retail operation manager duties and responsibilities

Department store manager example responsibilities.

  • Manage payroll, plan menus, schedule staff, conduct quality control inspections, receive and input all deliveries.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Insure complete accuracy in accounting procedures, invoices, shipping and receiving logs, payroll, personnel and safety reports.
  • Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
  • Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.

Retail operation manager example responsibilities.

  • Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
  • Manage photo lab operations in multi-unit retail locations throughout multiple geographies.
  • Manage day-to-day store operations including inventory management, sales generation, and payroll.
  • Manage scheduling and payroll for team; conduct performance evaluations, promotions and terminations when necessary.
  • Manage the day-to-day oversight of funding requirements for vendors, retailers and wholesalers using company sponsor software.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Show more

Department store manager vs retail operation manager skills

Common department store manager skills
  • Sales Floor, 20%
  • Customer Service, 13%
  • Quality Customer Service, 10%
  • Store Management, 6%
  • Store Operations, 5%
  • Retail Environment, 4%
Common retail operation manager skills
  • POS, 14%
  • Retail Operations, 11%
  • Payroll, 9%
  • Store Sales, 8%
  • Retail Store, 8%
  • Loss Prevention, 8%

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