Post job

Depot technician vs technical support technician

The differences between depot technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a depot technician and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $39,774 average annual salary of a depot technician.

The top three skills for a depot technician include printers, computer system and troubleshoot. The most important skills for a technical support technician are customer service, technical support, and patients.

Depot technician vs technical support technician overview

Depot TechnicianTechnical Support Technician
Yearly salary$39,774$40,210
Hourly rate$19.12$19.33
Growth rate10%10%
Number of jobs57,543165,677
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Average age4242
Years of experience22

Depot technician vs technical support technician salary

Depot technicians and technical support technicians have different pay scales, as shown below.

Depot TechnicianTechnical Support Technician
Average salary$39,774$40,210
Salary rangeBetween $28,000 And $55,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between depot technician and technical support technician education

There are a few differences between a depot technician and a technical support technician in terms of educational background:

Depot TechnicianTechnical Support Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Most common majorElectrical EngineeringBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Depot technician vs technical support technician demographics

Here are the differences between depot technicians' and technical support technicians' demographics:

Depot TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 90.0% Female, 10.0%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between depot technician and technical support technician duties and responsibilities

Depot technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Upgrade and repair NCR client systems with various distributions of Linux and proprietary UNIX system.
  • Provide some assistance to help desk using previous experience of programming and installation of POS systems.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Depot technician vs technical support technician skills

Common depot technician skills
  • Printers, 16%
  • Computer System, 14%
  • Troubleshoot, 10%
  • Remedy, 9%
  • Laptop Computers, 7%
  • Depot Repair, 6%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

Browse computer and mathematical jobs