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Deskside technician vs hardware technician

The differences between deskside technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside technician and a hardware technician. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $46,830 average annual salary of a deskside technician.

The top three skills for a deskside technician include technical support, windows-7 and desktop support. The most important skills for a hardware technician are customer service, technical support, and network printers.

Deskside technician vs hardware technician overview

Deskside TechnicianHardware Technician
Yearly salary$46,830$47,851
Hourly rate$22.51$23.01
Growth rate10%10%
Number of jobs71,50585,174
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 40%
Average age4242
Years of experience22

Deskside technician vs hardware technician salary

Deskside technicians and hardware technicians have different pay scales, as shown below.

Deskside TechnicianHardware Technician
Average salary$46,830$47,851
Salary rangeBetween $34,000 And $62,000Between $32,000 And $71,000
Highest paying City-San Francisco, CA
Highest paying state-Delaware
Best paying company-Apple
Best paying industry-Technology

Differences between deskside technician and hardware technician education

There are a few differences between a deskside technician and a hardware technician in terms of educational background:

Deskside TechnicianHardware Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 40%
Most common majorComputer NetworkingComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Deskside technician vs hardware technician demographics

Here are the differences between deskside technicians' and hardware technicians' demographics:

Deskside TechnicianHardware Technician
Average age4242
Gender ratioMale, 93.2% Female, 6.8%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 12.4% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside technician and hardware technician duties and responsibilities

Deskside technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Write technical specifications for purchase of PCs, desktop hardware and relate products.
  • Use networking to help fix any problems that occur between PC's in install OS.
  • Image desktop and laptop systems with various OS, programs, drivers, and security software.
  • Repair and conduct maintenance of PCs, on site/remotely, while following OEM standards and accept industry practices.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
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Deskside technician vs hardware technician skills

Common deskside technician skills
  • Technical Support, 12%
  • Windows-7, 8%
  • Desktop Support, 6%
  • PCS, 5%
  • Level Support, 5%
  • IP, 4%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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