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Deskside technician vs information technology technician

The differences between deskside technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside technician and an information technology technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $46,830 average annual salary of a deskside technician.

The top three skills for a deskside technician include technical support, windows-7 and desktop support. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Deskside technician vs information technology technician overview

Deskside TechnicianInformation Technology Technician
Yearly salary$46,830$49,031
Hourly rate$22.51$23.57
Growth rate10%10%
Number of jobs71,505118,881
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 47%
Average age4242
Years of experience22

Deskside technician vs information technology technician salary

Deskside technicians and information technology technicians have different pay scales, as shown below.

Deskside TechnicianInformation Technology Technician
Average salary$46,830$49,031
Salary rangeBetween $34,000 And $62,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between deskside technician and information technology technician education

There are a few differences between a deskside technician and an information technology technician in terms of educational background:

Deskside TechnicianInformation Technology Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 47%
Most common majorComputer NetworkingComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Deskside technician vs information technology technician demographics

Here are the differences between deskside technicians' and information technology technicians' demographics:

Deskside TechnicianInformation Technology Technician
Average age4242
Gender ratioMale, 93.2% Female, 6.8%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 12.4% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside technician and information technology technician duties and responsibilities

Deskside technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Write technical specifications for purchase of PCs, desktop hardware and relate products.
  • Use networking to help fix any problems that occur between PC's in install OS.
  • Image desktop and laptop systems with various OS, programs, drivers, and security software.
  • Repair and conduct maintenance of PCs, on site/remotely, while following OEM standards and accept industry practices.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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Deskside technician vs information technology technician skills

Common deskside technician skills
  • Technical Support, 12%
  • Windows-7, 8%
  • Desktop Support, 6%
  • PCS, 5%
  • Level Support, 5%
  • IP, 4%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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