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Deskside technician vs junior technician

The differences between deskside technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside technician and a junior technician. Additionally, a deskside technician has an average salary of $46,830, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a deskside technician include technical support, windows-7 and desktop support. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Deskside technician vs junior technician overview

Deskside TechnicianJunior Technician
Yearly salary$46,830$39,417
Hourly rate$22.51$18.95
Growth rate10%10%
Number of jobs71,505103,780
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 34%
Average age4242
Years of experience22

Deskside technician vs junior technician salary

Deskside technicians and junior technicians have different pay scales, as shown below.

Deskside TechnicianJunior Technician
Average salary$46,830$39,417
Salary rangeBetween $34,000 And $62,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between deskside technician and junior technician education

There are a few differences between a deskside technician and a junior technician in terms of educational background:

Deskside TechnicianJunior Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 34%
Most common majorComputer NetworkingBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Deskside technician vs junior technician demographics

Here are the differences between deskside technicians' and junior technicians' demographics:

Deskside TechnicianJunior Technician
Average age4242
Gender ratioMale, 93.2% Female, 6.8%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 12.4% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside technician and junior technician duties and responsibilities

Deskside technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Write technical specifications for purchase of PCs, desktop hardware and relate products.
  • Use networking to help fix any problems that occur between PC's in install OS.
  • Image desktop and laptop systems with various OS, programs, drivers, and security software.
  • Repair and conduct maintenance of PCs, on site/remotely, while following OEM standards and accept industry practices.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
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Deskside technician vs junior technician skills

Common deskside technician skills
  • Technical Support, 12%
  • Windows-7, 8%
  • Desktop Support, 6%
  • PCS, 5%
  • Level Support, 5%
  • IP, 4%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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