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Deskside technician vs network support technician

The differences between deskside technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside technician and a network support technician. Additionally, a network support technician has an average salary of $48,622, which is higher than the $46,830 average annual salary of a deskside technician.

The top three skills for a deskside technician include technical support, windows-7 and desktop support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Deskside technician vs network support technician overview

Deskside TechnicianNetwork Support Technician
Yearly salary$46,830$48,622
Hourly rate$22.51$23.38
Growth rate10%5%
Number of jobs71,505120,245
Job satisfaction-5
Most common degreeAssociate Degree, 42%Bachelor's Degree, 50%
Average age4243
Years of experience22

Deskside technician vs network support technician salary

Deskside technicians and network support technicians have different pay scales, as shown below.

Deskside TechnicianNetwork Support Technician
Average salary$46,830$48,622
Salary rangeBetween $34,000 And $62,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between deskside technician and network support technician education

There are a few differences between a deskside technician and a network support technician in terms of educational background:

Deskside TechnicianNetwork Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 50%
Most common majorComputer NetworkingComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Deskside technician vs network support technician demographics

Here are the differences between deskside technicians' and network support technicians' demographics:

Deskside TechnicianNetwork Support Technician
Average age4243
Gender ratioMale, 93.2% Female, 6.8%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 12.4% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between deskside technician and network support technician duties and responsibilities

Deskside technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Write technical specifications for purchase of PCs, desktop hardware and relate products.
  • Use networking to help fix any problems that occur between PC's in install OS.
  • Image desktop and laptop systems with various OS, programs, drivers, and security software.
  • Repair and conduct maintenance of PCs, on site/remotely, while following OEM standards and accept industry practices.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Deskside technician vs network support technician skills

Common deskside technician skills
  • Technical Support, 12%
  • Windows-7, 8%
  • Desktop Support, 6%
  • PCS, 5%
  • Level Support, 5%
  • IP, 4%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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