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Desktop services manager vs computer technician

The differences between desktop services managers and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop services manager and a computer technician. Additionally, a desktop services manager has an average salary of $85,421, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a desktop services manager include SCCM, infrastructure and desktop services. The most important skills for a computer technician are customer service, desk support, and network printers.

Desktop services manager vs computer technician overview

Desktop Services ManagerComputer Technician
Yearly salary$85,421$39,767
Hourly rate$41.07$19.12
Growth rate10%10%
Number of jobs80,21395,688
Job satisfaction-5
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 40%
Average age4242
Years of experience22

Desktop services manager vs computer technician salary

Desktop services managers and computer technicians have different pay scales, as shown below.

Desktop Services ManagerComputer Technician
Average salary$85,421$39,767
Salary rangeBetween $56,000 And $128,000Between $28,000 And $55,000
Highest paying City-Alexandria, VA
Highest paying state-Virginia
Best paying company-The Citadel
Best paying industry-Government

Differences between desktop services manager and computer technician education

There are a few differences between a desktop services manager and a computer technician in terms of educational background:

Desktop Services ManagerComputer Technician
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Desktop services manager vs computer technician demographics

Here are the differences between desktop services managers' and computer technicians' demographics:

Desktop Services ManagerComputer Technician
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 87.0% Female, 13.0%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between desktop services manager and computer technician duties and responsibilities

Desktop services manager example responsibilities.

  • Manage DNS, DHCP and RBAC for file servers.
  • Manage standards and processes for all workstations including standard applications and all deployment projects.
  • Lead a team of 6 PC technicians to support over 1500 corporate and remote users.
  • Manage the HQ print server, including adding and removing printers and updating drivers and settings as needed.
  • Team design and implement global SCCM infrastructure, convert packages, and create a new operating system image.
  • Develop new workflows using ITIL practices for improve problem management.
  • Show more

Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
  • Show more

Desktop services manager vs computer technician skills

Common desktop services manager skills
  • SCCM, 9%
  • Infrastructure, 8%
  • Desktop Services, 7%
  • Desktop Hardware, 7%
  • Desktop Support, 6%
  • Technical Support, 5%
Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%

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