Desktop services manager vs specialist

The differences between desktop services managers and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desktop services manager and a specialist. Additionally, a desktop services manager has an average salary of $85,421, which is higher than the $58,013 average annual salary of a specialist.

The top three skills for a desktop services manager include SCCM, infrastructure and desktop services. The most important skills for a specialist are patients, customer service, and work ethic.

Desktop services manager vs specialist overview

	Desktop Services Manager	Specialist
Yearly salary	$85,421	$58,013
Hourly rate	$41.07	$27.89
Growth rate	10%	10%
Number of jobs	80,213	358,433
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 49%
Average age	42	42
Years of experience	2	2

Desktop services manager vs specialist salary

Desktop services managers and specialists have different pay scales, as shown below.

	Desktop Services Manager	Specialist
Average salary	$85,421	$58,013
Salary range	Between $56,000 And $128,000	Between $32,000 And $104,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	New Jersey
Best paying company	-	The Citadel
Best paying industry	-	-

Differences between desktop services manager and specialist education

There are a few differences between a desktop services manager and a specialist in terms of educational background:

	Desktop Services Manager	Specialist
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Desktop services manager vs specialist demographics

Here are the differences between desktop services managers' and specialists' demographics:

	Desktop Services Manager	Specialist
Average age	42	42
Gender ratio	Male, 83.3% Female, 16.7%	Male, 47.5% Female, 52.5%
Race ratio	Black or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%	Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between desktop services manager and specialist duties and responsibilities

Desktop services manager example responsibilities.

Manage DNS, DHCP and RBAC for file servers.
Manage standards and processes for all workstations including standard applications and all deployment projects.
Lead a team of 6 PC technicians to support over 1500 corporate and remote users.
Manage the HQ print server, including adding and removing printers and updating drivers and settings as needed.
Team design and implement global SCCM infrastructure, convert packages, and create a new operating system image.
Develop new workflows using ITIL practices for improve problem management.

Specialist example responsibilities.

Create, manage, and assist users with SharePoint sites.
Manage an on-site IRB and company good clinical practice (GCP) inspection.
Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
Convert servers from UNIX to Linux, all hardware diagnostics and repair including printers/plotters/desktops etc.
Follow safety procedures such as maintenance of all equipment (Telxon scanners, terminals and ladders).

Desktop services manager vs specialist skills

Common desktop services manager skills

SCCM, 9%
Infrastructure, 8%
Desktop Services, 7%
Desktop Hardware, 7%
Desktop Support, 6%
Technical Support, 5%

Common specialist skills

Patients, 15%
Customer Service, 11%
Work Ethic, 5%
Patient Care, 4%
Exceptional Client, 4%
Troubleshoot, 4%