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The differences between directors information technology infrastructure and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director information technology infrastructure and an information technology support manager. Additionally, a director information technology infrastructure has an average salary of $181,837, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for a director information technology infrastructure include cloud, architecture and project management. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Director Information Technology Infrastructure | Information Technology Support Manager | |
| Yearly salary | $181,837 | $104,424 |
| Hourly rate | $87.42 | $50.20 |
| Growth rate | 16% | 16% |
| Number of jobs | 89,680 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of information technology infrastructure is responsible for leading the information technology operations and ensuring the performance and efficiency of the network systems to serve business functions. Directors of information technology infrastructure manage the development of technical solutions according to business requirements and client specifications. They coordinate with the information technology staff for recommendations in improving the network infrastructure and performing configuration to boost optimization. A director of information technology infrastructure must have excellent communication and technical skills, especially in maintaining the safety and security of the systems from unauthorized access and data risks.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Directors information technology infrastructure and information technology support managers have different pay scales, as shown below.
| Director Information Technology Infrastructure | Information Technology Support Manager | |
| Average salary | $181,837 | $104,424 |
| Salary range | Between $125,000 And $263,000 | Between $76,000 And $142,000 |
| Highest paying City | Concord, NH | Seattle, WA |
| Highest paying state | Alaska | Washington |
| Best paying company | NVIDIA | Clinica Sierra Vista |
| Best paying industry | Energy | Finance |
There are a few differences between a director information technology infrastructure and an information technology support manager in terms of educational background:
| Director Information Technology Infrastructure | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Stanford University |
Here are the differences between directors information technology infrastructure' and information technology support managers' demographics:
| Director Information Technology Infrastructure | Information Technology Support Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 96.0% Female, 4.0% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |