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Dsl technician vs desktop support technician

The differences between dsl technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an dsl technician and a desktop support technician. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $36,372 average annual salary of an dsl technician.

The top three skills for an dsl technician include customer service, email clients and technical support. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Dsl technician vs desktop support technician overview

DSL TechnicianDesktop Support Technician
Yearly salary$36,372$41,792
Hourly rate$17.49$20.09
Growth rate10%10%
Number of jobs52,730108,944
Job satisfaction-1
Most common degreeAssociate Degree, 42%Bachelor's Degree, 46%
Average age4242
Years of experience22

Dsl technician vs desktop support technician salary

Dsl technicians and desktop support technicians have different pay scales, as shown below.

DSL TechnicianDesktop Support Technician
Average salary$36,372$41,792
Salary rangeBetween $26,000 And $50,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between dsl technician and desktop support technician education

There are a few differences between an dsl technician and a desktop support technician in terms of educational background:

DSL TechnicianDesktop Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Information Systems
Most common collegeStanford UniversityUniversity of Pennsylvania

Dsl technician vs desktop support technician demographics

Here are the differences between dsl technicians' and desktop support technicians' demographics:

DSL TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 81.4% Female, 18.6%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dsl technician and desktop support technician duties and responsibilities

Dsl technician example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Install ethernet cards and provision customer's computer via TCP/IP.
  • Alter and install LAN and telephone wiring, jacks and splitters.
  • Have performed installation and repair at the customer premise for VOIP, HSIA, and IPTV service.
  • Coordinate efforts with wholesale partners to resolve issues regarding DSL connectivity, DNS, and web hosting.
  • Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
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Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
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Dsl technician vs desktop support technician skills

Common dsl technician skills
  • Customer Service, 10%
  • Email Clients, 9%
  • Technical Support, 8%
  • Telephone Calls, 6%
  • Routers, 6%
  • Modem, 4%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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